Device Setup
This section outlines the setup procedures for the Victa Full Feature Base, covering the following segments:
Safety Instructions
Prior to connecting the equipment, thoroughly read and understand all instructions. Do not proceed with the installation until all instructions and warnings have been understood.
Ensure that there are no missing or defective parts do not use any defective parts. Verifone holds no liability for damage or injury resulting from improper installation, misuse, or failure to adhere to safety instructions, which may void the warranty.
Use only peripherals recommended by Verifone to avoid the risk of fire, electric shock, or injury.
Avoid using the device near water.
Do not place the unit on an unstable cart, stand, or table, as it may lead to serious personal injury or damage to the equipment.
Avoid using the device in areas with excess heat, dust, humidity, moisture, caustic chemicals, or oils.
Keep the device away from direct sunlight and anything that radiates heat, such as a stove or a motor.
Do not use the device outdoors.
Periodic Inspection
Regularly check the product to ensure ongoing safety.
Inspect the device daily for signs of tampering.
Electrical Considerations
Avoid using this product during electrical storms.
Disconnect the device from its POS terminal before cleaning.
The device is not waterproof or dustproof and is intended for indoor use only. Any damage to the unit from exposure to rain or dust can void any warranty.
L'appareil n'est ni étanche à l'eau ni à la poussière et est destiné à une utilisation en intérieur uniquement. Tout dommage causé à l'appareil par une exposition à la pluie ou à la poussière peut annuler la garantie.
Due to the risk of electric shock or damage to the terminal, do not use this equipment near a water source, for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. Likewise, avoid using this product during thunderstorms causing power cuts. Avoid placing the terminal near electrical devices or other units that could cause large voltage fluctuations or electrical interference, such as air conditioners, neon signs, high-frequency safety devices, or electrical equipment.
En raison du risque de choc électrique ou d'endommagement du terminal, n'utilisez pas ce équipement à proximité d'une source d'eau, par exemple près d'une baignoire, d'un lavabo, d'une cuisine un évier ou une cuve à lessive, dans un sous-sol humide ou près d'une piscine. De même, évitez d'utiliser ce produit lors d'orages provoquant des coupures de courant. Éviter placer le terminal à proximité d'appareils électriques ou d'autres unités susceptibles de provoquer de grandes fluctuations de tension ou interférences électriques, telles que les climatiseurs, les enseignes au néon, dispositifs de sécurité haute fréquence ou équipements électriques.
Selecting Location
Use the following guidelines to select the best location for the Victa Full Feature Base.
To Select a Location
Choose a location convenient for the merchant:
Far from heavy metal objects.
A flat support surface.
Near a power outlet and the terminal or computer that connects to the device.
For safety, do not string cables or cords across a walkway.
Pour des raisons de sécurité, ne faites pas passer de câbles ou de cordons sur une passerelle.
Inside the Shipping Carton
Upon opening the shipping carton, meticulously examine its contents for any signs of tampering or shipping damage.
To Unpack the Shipping Carton
Unpacking Instructions:
Do not use a tampered or damaged unit. If you observe any damage to a label or component, promptly inform both the shipping company and your Verifone service provider.
N'utilisez pas un appareil altéré ou endommagé. Si vous constatez un dommage sur une étiquette ou un composant, informez-en rapidement le transporteur et votre fournisseur de services Verifone.
Inspecting the Features of the Unit
Prior to proceeding with the installation process, familiarize yourself with the features of the device.
Observe standard precautions when handling electrostatically sensitive devices. Electrostatic discharges can damage this equipment. Verifone recommends using a grounded anti-static wrist strap.
Observez les précautions standard lors de la manipulation d'appareils sensibles aux décharges électrostatiques. Les décharges électrostatiques peuvent endommager cet équipement. Verifone recommande d'utiliser un bracelet antistatique mis à la terre.
The Victa Full Feature Base indicates the charge status of the device placed on the base as below:
Pulsing Red LED = Charging
Green LED = Fully Charged
Power Supply
The power supply to be used is the one that comes along with the Victa Portable or the Mobile device. The interface used is USB-C to provide power to the Victa Full Feature Base.
To protect against electrical surges or lightning strikes, consider using a certified surge protector.
Pour vous protéger contre les surtensions électriques ou la foudre, pensez à utiliser un parasurtenseur certifié.
Using an incorrectly rated power supply may lead to potential damage to the device or cause it not to function as specified. Before proceeding with troubleshooting, it is crucial to verify that the power supply being used to power the device aligns with the specified requirements detailed on the bottom of the device. For comprehensive power supply specifications, refer to the "Specifications" section. Verifone recommends the PWR572-001-xx-A power supply. If there is any discrepancy, obtain the appropriately rated power supply before proceeding further with troubleshooting activities.
L'utilisation d'une alimentation électrique mal évaluée peut entraîner des dommages potentiels à l'appareil ou l'empêcher de fonctionner comme spécifié. Avant de procéder au dépannage, il est crucial de vérifier que l'alimentation électrique utilisée pour alimenter l'appareil est conforme aux exigences spécifiées détaillées au bas de l'appareil. Pour connaître les spécifications complètes de l'alimentation, reportez-vous à la section « Spécifications ». Verifone recommande le bloc d'alimentation PWR572-001-xx-A. En cas de divergence, procurez-vous une alimentation électrique appropriée avant de poursuivre les activités de dépannage.
Connecting the Power Supply
Insert the compatible USB-C power cable into the Base.
Note: Power supply and USB-C cables are available from the Verifone Online Store - see "Accessories and Cables" for part numbers.
Victa Full Feature Base Connection Modes
The handset maintains a distinct base control channel. When docked, the Victa Portable/Mobile communicates over USB. When undocked, it switches automatically to Bluetooth connection.
Also, there are 2 ways of using the Victa Full Feature Base.
Secure Pairing Options
The Victa Full Feature Base supports USB-authenticated pairing system.
Entering and Leaving Base radio area
Android Terminals use a Captive Portal check to verify internet connectivity whenever a new network connection is established.
When a Terminal moves out of a Base's coverage area, it attempts to restore data connectivity using lower-priority connections, such as Wi-Fi or Cellular (if these options are configured and available).
When the Terminal re-enters the Base's coverage area, it automatically attempts to reconnect to the Base via Bluetooth (BT).
Connection to Terminal (Docked & Undocked)
Physical docking between the Victa Terminal and the FF Base is supported through pogo pins. Docking is established using Bluetooth (BT) pairing, and communication between the Terminal and the Base takes place via BT profile protocols.
By default, when the Terminal is docked and an Ethernet cable is connected to the FF Base, the Ethernet connection is shared with the Terminal through the pogo pins in bridge mode.
When the Terminal is undocked, the Ethernet connection is shared with the Terminal via the BT-PAN interface.
BT Connection
The Victa Full Feature Base features an integrated Bluetooth radio transceiver, allowing wireless communication. This capability provides the Victa Full Feature Base with flexible, cable-free connectivity options, ideal for dynamic retail and service environments.
The Victa Full Feature Base features a simple LED indication of the bluetooth pairing status:
Blinking Blue: Pairing
Solid Blue: Paired
BT Profiles
The Base maintains a Bluetooth connection with the Terminal if the Terminal has been previously paired and connected using a specific BT profile.
Different Bluetooth profiles are utilized to support the various external connectors.
The UUID table for Victa FF Base is as follows:
USB type B
UUID 2e3531e6-ddc2-4c51-8a51-964e6a920417
USB type A
UUID 6820a0cc-24c0-4f65-8d9a-dee11340875b
Base BT-PAN modes
Router mode: The Terminal is assigned a local IP address by the Base.
Bridge mode: The Terminal can be accessed from external networks through incoming messages.
Data Transfer through FF base
USB type B
ACM1 (Serial 17)
USB type A
ACM3 (Serial 19)
Base Control Channel
The Terminal maintains a dedicated control channel with the Base. The Base Control application on the Terminal connects to this channel using Bluetooth Serial Port Profile (SPP).
When multiple Terminals are paired with the Base, the Terminal that is selected within the application is granted access to the control channel. Only one Terminal can connect to the control channel at any given time.
The control channel supports the following internal operations:
Configuration: Switch between Router and Bridge modes
Software Information: Retrieve Base software version details
Serial Port Configuration
Other internal management operations
Connection Handover
Routing Preferences
When the Terminal is docked or undocked, the preferred connection is Base Ethernet, provided via:
ETH0 when the device is docked, with option to use BT-only via configuration.
BT-PAN when the device is undocked.
When the Terminal moves outside the Base radio coverage, it automatically falls back to available communication options based on configured priorities and network availability:
Highest priority (unmetered): Wi-Fi
Next priority (metered): Cellular, in the order 4G -> 3G -> 2G
Bluetooth and Peripheral Connection Status
The Bluetooth connection status is indicated by an icon in the Android notification bar.
The following information is available for viewing:
Displays the current docking state of the device along with the serial number of the connected docking station.
Displays network information provided by the connected docking station.
OS Version of the Docked Station.
Loss of Data Connectivity Examples
The following examples illustrate the Terminal's connectivity behaviour, including scenarios in which the Base temporarily loses and later restores its internet connection. In all examples, the Base is configured to operate in Bridge Mode.
Base with Ethernet Cable Connected Terminal BT paired to Base
Scenario #1:
Terminal has an active cellular SIM.
Terminal is connected to Wi-Fi (same network as the Base's wired connection).
Ethernet cable is connected to the Base. Bluetooth is enabled on the Terminal.
Terminal is not docked on the Base.
1. The Terminal is paired to the Base via the Base Control app, and the Base has an Ethernet cable connected. In this configuration, the Terminal receives data via the BT-PAN profile. 2. If the Ethernet cable is removed from the Base or the Base loses connectivity: The Terminal falls back to cellular (4G). The Android notification bar displays the Wi-Fi icon with an "x", indicating that Wi-Fi is connected but no internet access is available. Explanation: If the Terminal's Wi-Fi is connected to the same router as the Base's Ethernet, both Ethernet and Wi-Fi share the same gateway. When the Ethernet connection reports "No Internet Access", the Android Connectivity Manager automatically switches from BT-PAN/Ethernet to cellular data. When the Ethernet cable is reconnected to the Base, the Terminal automatically switches back to BT-PAN/Ethernet.
Scenario #2:
Terminal has an active cellular SIM.
Terminal is connected to Wi-Fi using an independent backhaul (separate from the Base's Ethernet connection).
Ethernet cable is connected to the Base.
Bluetooth is enabled on the Terminal.
Terminal is not docked on the Base.
1. The Terminal is paired to the Base via the Base Control app, and the Base has an Ethernet cable connected. In this configuration, the Terminal receives data via the BT-PAN profile. 2. If the Ethernet cable is removed from the Base or the Base loses connectivity: The Terminal falls back to Wi-Fi. Explanation: When the Terminal's Wi-Fi uses an independent backhaul (different router or network than the Base's Ethernet), the Android Connectivity Manager automatically switches the Terminal from BT-PAN/Ethernet to Wi-Fi data. 3. When the Ethernet cable is reconnected to the Base, the Terminal automatically switches back to BT-PAN/Ethernet.
Scenario #3:
Terminal has an active cellular SIM.
Wi-Fi is disconnected.
Ethernet cable is connected to the Base.
Bluetooth is enabled on the Terminal.
Terminal is not docked on the Base.
1. The Terminal is paired to the Base via the Base Control app, with the Base's Ethernet cable connected. In this configuration, the Terminal receives data via the BT-PAN profile. 2. If the Ethernet cable is removed from the Base or the Base loses connectivity the Terminal falls back to Cellular data. 3. When Wi-Fi is connected: 1. If the Wi-Fi uses an independent backhaul (different network or router than the Base's Ethernet), the Terminal switches from Cellular to Wi-Fi, as Wi-Fi has higher priority than Cellular. 2. If the Wi-Fi uses the same network/router as the Base's Ethernet, the Terminal remains on Cellular, because the Android Connectivity Manager detects that the Wi-Fi connection does not provide additional independent connectivity. 3. When the Ethernet cable is reconnected to the Base, the Terminal automatically switches back to BT-PAN/Ethernet.
Base with Ethernet Cable Disconnected (or data unavailable)
Scenario #1:
Terminal has an active cellular SIM.
Terminal is connected to Wi-Fi (using the same router/network as the Base's Ethernet connection).
Ethernet cable is not connected to the Base, or data is unavailable.
Bluetooth is enabled on the Terminal.
Terminal is not docked on the Base.
1. Pair the Terminal to the Base while the Base's Ethernet cable is disconnected (or data is unavailable). In this case, the Terminal uses Wi-Fi for connectivity. 2. Connect the Ethernet cable to the Base: The Terminal remains on Wi-Fi. Explanation: In Bridge Mode, if the Ethernet cable is not connected (or data is lost), the BT-PAN interface does not receive an IP address when the Terminal starts BT-PAN. Without an IP address, the Android Connectivity Manager cannot validate the BT-PAN interface for internet access and therefore continues using Wi-Fi. 3. Reconnect Ethernet cable and reboot the Base: Bridge Mode is re-established, and a valid IP address is assigned to both the Base and the Terminal (as BT-PAN client). The Terminal automatically switches from Wi-Fi to BT-PAN/Ethernet for connectivity.
Transitions Between Docked and Undocked States
When using Bluetooth (all profiles), the connection is maintained during both docking and undocking events.
Currently, when a single Terminal is used with two FF Bases, and the Terminal is moved from Base B1 to Base B2 and then undocked, the BT-PAN connection to the most recently paired Base is re-established.
Scenario 1: Transition Between Two Bases
Preconditions
Two FF Bases (B1 and B2) are available
An Ethernet cable is connected to each Base
Both Bases are configured in Router Mode
Steps
Dock the Terminal on B1.
Verify the Terminal IP address in Diagnostics -> Network Information.
Remove the Terminal from B1 and dock it on B2.
Verify the Terminal IP address again in Diagnostics -> Network Information.
Remove the Terminal from B2 and check which Base the Terminal connects to using:
Base Control application, or
Settings ->Connected Devices
Actual Result
When the Terminal is moved from B1 to B2, and then undocked, the connection to the last paired Base (B2) is maintained, and the IP address assigned by B2 continues to be used.
When the Terminal is removed from B2 and then docked on B1, the connection to the last paired Base (B2) is still maintained, while the ETH0 interface via pogo pins becomes active.
Switching Ethernet connection from pogo pins to Wi-Fi:
Preconditions:
Terminal is docked to the Base
Wi-Fi is enabled
Ethernet cable is connected to the FF Base
Terminal gets IP address from docked base via USB Pogo pins
Steps:
Disconnect ethernet cable on the Base
Actual Result: Terminal falls back to Wi-Fi connection within ~45 sec.
Switching Ethernet Connection from BT-PAN to Wi-Fi
Preconditions
Wi-Fi is enabled
Ethernet cable is connected to the FF Base
Terminal is connected to the Base but not docked
Terminal uses BT-PAN for connectivity
Steps
Disconnect the Ethernet cable from the Base
Actual Result: The Terminal falls back to a Wi-Fi connection within approximately 30 seconds.
Power Management
Base
The Base does not implement power management and operates continuously in active mode.
Terminal Behavior
Victa
VP1-B-FF
Base External Connectors
Serial over USB
USB-B
This is a USB device interface for connecting to an ECR. It supports Serial-over-USB communication with ECR devices.
USB-Host
USB-A
The port is configured in Host mode. It supports:
Transfer of Base logs to a USB stick connected to this port.
Connection of USB accessories, such as an external scanner.
Ethernet
RJ45
Gigabit Ethernet port for connecting to a LAN (Local Area Network).
Handset Docking
Pogo pins
USB interface to the handset, providing power and data through the pogo pins.
Power Supply
USB-C
DC power input
Compatible Terminals
The following Victa Portable/Mobile terminals are supported:
VP100
VM100
Secure Auto-Pairing
Base software update
Dock the Terminal on the Base. Verify that an Ethernet icon is displayed and that the default IP address (192.168.138.2) is assigned to the Pogo Pins (Ethernet over USB) interface.
ECR Connection
Plug one end of the USB cable into the USB-B port on the Victa Full Feature Base, and connect the other end to the ECR.
Peripheral Connection
Plug one end of the USB cable into the USB-A port on the Victa Full Feature Base, and connect the other end to the scanner.
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