Device Setup
This chapter describes the setup and installation procedures for the Victa Lane and includes the following sections:
Environmental & Safety Guidelines
Follow these guidelines to ensure safe installation and reliable operation of the device:
Install the device in a clean, dry, and customer-accessible location, away from excessive heat, dust, humidity, moisture, chemicals, oils, and sources of magnetic interference.
Avoid direct sunlight, heat-emitting equipment, and unstable surfaces to prevent equipment damage or personal injury.
Keep the device away from water and do not place it on unstable carts, stands, or tables.
Read and understand all safety instructions before installing the device. Do not proceed if any instructions or warnings are unclear.
Do not install or operate the device if any components are missing or damaged. Improper installation or misuse may result in equipment damage, personal injury, or warranty invalidation.
Use only Verifone-approved accessories and power supplies to minimize the risk of fire, electric shock, or injury.
PIN Protection Measures
To help protect cardholder PIN confidentiality during PIN entry:
Position the device to prevent unauthorized observation of the PIN-entry process.
Adjust the device angle to minimize the risk of shoulder surfing.
Ensure in-store security cameras are positioned so that the PIN-entry keypad is not visible.
Inside the Shipping Carton
Open the shipping carton and carefully inspect the contents for signs of tampering or shipping damage. A tampered or damaged device may not function correctly or may operate in an insecure manner.
Unpacking the Shipping Carton
WARNING: Do not install or operate a tampered or damaged device. The Victa Lane is equipped with tamper-evident labels. If any label or component appears damaged or altered, immediately notify both the shipping carrier and your Verifone service representative.
N'installez pas et n'utilisez pas un appareil altéré ou endommagé. Le Victa Lane est équipé d'étiquettes inviolables. Si une étiquette ou un composant semble endommagé ou altéré, informez-en immédiatement le transporteur ainsi que votre représentant du service Verifone.
Periodic Inspection
Periodically inspect the device for signs of tampering. Check for the following:
Wires protruding from the device.
Foreign objects inserted into the smart card reader or magnetic stripe reader.
Unusual bulges below the magnetic stripe reader or an additional magnetic stripe read head visible from the side.
Damaged or missing tamper-evident labels.
A Tamper Warning message displayed on the screen.
WARNING: If tampering is suspected, immediately remove the device from service. Preserve the device for a potential forensic investigation and notify your organization's security officer and your local Verifone representative.
En cas de suspicion de falsification, retirez immédiatement l'appareil du service. Conservez l'appareil en vue d'une éventuelle expertise médico-légale et informez le responsable de la sécurité de votre organisation ainsi que votre représentant local Verifone.
Device Features
Familiarize yourself with its key features prior to proceeding with the installation process:
Display
8" LCD capacitive touchscreen (LCM + touch)
Biometric Camera Array
Front-facing camera optics and IR sensor for face and palm scanning
MSR Slot
Magnetic stripe reader
PSCR Slot
Primary smart card reader
CTLS Reader
Contactless reader
SIM + SAM + SD Tray
Located on the left side of the device
Audio Jack
3.5 mm — left side
Power / Navigator Button
Located on the left side; double press activates the Navigator application
Volume Buttons
Physical +/− buttons on the left side; required for Navigator application support
USB-C Port
Located on the bottom edge
Lock Slot
Located on the bottom edge
Speaker
Built-in, rear base
Loyalty Camera + Flash
Bottom edge
Stylus Mount
Rear panel on the right-hand side
SYS Mode Button
Pin-hole push button, typically located behind the rear door
SN / Product Label
Rear panel — includes serial number and product information
Built-in Biometrics
The Victa Lane features an integrated biometric camera array that supports Facial Recognition and Palm Vein Authentication, enabling fast, secure, and contactless user authentication. Refer to Table 1 for more details.
2 White LEDs for enhanced palm imaging
2 Infrared (IR) LEDs for palm vein illumination
Direct Time-of-Flight (dToF) sensor for accurate depth measurement
RGB and IR cameras for reliable facial recognition and palm authentication
Haptic Feedback
The Victa Lane provides haptic feedback, delivering touch-based vibrations that simulate physical responses during user interactions and enhance the Navigator application experience.
Accessibility PIN Entry
The Victa Lane supports Verifone Navigator and its accessibility features, including volume buttons, a headset jack, haptic feedback, and a dedicated textured button to initiate PIN entry. These features enable low-vision and visually impaired cardholders to enter their PIN independently and securely.
NFC-enabled Digital Receipts
The Victa Lane supports NFC-enabled digital receipts, allowing receipts to be delivered directly to a customer's NFC-enabled device in real time. This reduces paper consumption while improving convenience and record keeping.
Attaching the Holder and Placing it on Countertop Base
To attach the holder to Victa Lane and the Victa Lane to the countertop base:
Turn the Victa Lane over so that the USB connector is facing downward.
Align the holder with the mounting slots on the back of the Victa Lane, then insert the holder into the slots.
Slide the holder to the left until it clicks into place.
To remove the holder, slide it to the right.
Connect the VL2, VL4, or VLE3 cable to the Victa Lane.
Align the Victa Lane (with the holder attached) with the countertop base.
Place the device on the countertop base and slide it upward until it clicks into place.
To remove the device from the countertop base, slide it downward.
Installing the Micro SIM, SAM, and SD Cards
To install or replace a Micro SIM, SAM, or microSD card:
CAUTION: Observe standard electrostatic discharge (ESD) precautions when handling the device. Electrostatic discharge can damage electronic components. Verifone recommends using a grounded anti-static wrist strap during installation.
Respectez les précautions standard relatives aux décharges électrostatiques (ESD) lors de la manipulation de l'appareil. Les décharges électrostatiques peuvent endommager les composants électroniques. Verifone recommande l'utilisation d'un bracelet antistatique relié à la terre lors de l'installation.
Establishing Connections
The countertop base (that can be ordered separately) includes an adhesive pad for fixed installation. Remove the protective backing from the adhesive and firmly attach the base to a stable, flat surface.
Supported Connections
The Victa Lane supports the following connections:
Power: 1 × USB-C port with a locking screw.
Ethernet: Ethernet connection through the VLE3 cable or orange dongle, depending on the configuration.
Peripheral Devices: Connection through the optional orange dongle using the VL2/VL4 cable.
Connecting to a Power Source
Connecting to Peripheral Devices through Orange Dongle (D3)
The Victa Lane powers on automatically.
CAUTION:
Connect all peripheral devices before connecting the device to the power supply.
Use only the recommended power supply. An incorrectly rated power supply may damage the device or prevent it from operating correctly. Refer to the Specifications chapter for power supply requirements.
Do not disconnect power while a transaction is in progress, as this may result in the loss of unsaved transaction data.
Verifone recommends using a surge protector to protect the device from damage caused by power surges or lightning strikes.
Raccordez tous les périphériques avant de brancher l'appareil à l'alimentation électrique.
Utilisez uniquement l'alimentation recommandée. Une alimentation dont les caractéristiques ne sont pas conformes risque d'endommager l'appareil ou d'empêcher son bon fonctionnement. Consultez le chapitre Spécifications pour connaître les exigences relatives à l'alimentation.
Ne débranchez pas l'appareil pendant une transaction en cours, car cela pourrait entraîner la perte de données de transaction non enregistrées.
Verifone recommande l'utilisation d'un parasurtenseur pour protéger l'appareil contre les dommages causés par des surtensions ou la foudre.
Victa Lane Transactions
Insert
A smart card reader integrated into the front of the device processes smart card-based debit or credit transactions.
To proceed with an EMV transaction:
Insert the smart card into the reader slot.
Ensure the contacts on the smart card are facing upward.
Insert the card smoothly and continuously until it sits firmly.
Wait for the application to signal a completed transaction before removing the card.
Premature card removal may invalidate the transaction.
EMV transactions support credit and debit cards.
Swipe
A magnetic card reader processes debit or credit card transactions. Insert the card from the side of the device.
To use a magnetic stripe card:
Position the card with the magnetic stripe facing backward or downward.
Insert the card from the side of the device.
Swipe the card through the magnetic card reader.
For a smart card, insert it and follow the on-screen instructions.
CTLS
The device supports contactless credit and debit card transactions.
Tap the card on the payment device.
Alternatively, hold the card within 4 cm of the Contactless Reader icon.
Barcode/QR Scanning
Victa Lane includes a dedicated downward-facing QR code scanner and a 2 MP bottom camera for scanning both QR codes and barcodes. Follow these steps to scan successfully:
Open the app that requires barcode or QR code scanning.
Position the downward-facing scanner or bottom camera over the barcode or QR code.
Align the code within the scanning area and hold the device steady.
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