> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/hardware-products/hardware/victa/victa-mobile/victa-mobile-installation-guide.md).

# Victa Mobile Installation Guide

{% hint style="info" icon="truck-fast" %}
Looking for a shorter setup reference? Start with [Quick Installation Guide](/hardware-products/hardware/victa/victa-mobile/victa-mobile-quick-installation-guide.md).
{% endhint %}

This guide is the primary source of information for setting up the Victa Mobile device.

### Audience

This guide is for users involved in Victa Mobile VM100 installation.

### Guide organization

This guide is organized into these sections:

* [Device Overview](/hardware-products/hardware/victa/victa-mobile/victa-mobile-installation-guide/device-overview.md) — Overview of the Victa Mobile device.
* [Device Setup](/hardware-products/hardware/victa/victa-mobile/victa-mobile-installation-guide/device-setup.md) — Instructions for configuring the device.
* [Specifications](/hardware-products/hardware/victa/victa-mobile/victa-mobile-installation-guide/specifications.md) — Power requirements and dimensions.
* [Maintenance](/hardware-products/hardware/victa/victa-mobile/victa-mobile-installation-guide/maintenance-and-cleaning.md) — Care and cleaning guidance.
* [Service and Support](/hardware-products/hardware/victa/victa-mobile/victa-mobile-installation-guide/service-and-support.md) — Contact and service information.
* [Accessories and Cables](/hardware-products/hardware/victa/victa-mobile/victa-mobile-installation-guide/accessories-and-cables.md) — Available accessories and cables.
* [Troubleshooting Guidelines](/hardware-products/hardware/victa/victa-mobile/victa-mobile-installation-guide/troubleshooting-guidelines.md) — Help for common installation issues.

### Related documentation

To learn more about the Victa SoftPOS Mobile, refer to the following document associated with the Verifone Part Number (VPN).

| Document                                                                                                                         | VPN              |
| -------------------------------------------------------------------------------------------------------------------------------- | ---------------- |
| [Victa Mobile Quick Installation Guide](/hardware-products/hardware/victa/victa-mobile/victa-mobile-quick-installation-guide.md) | DOC573-004-ENG-A |
| VM100, VM101, VM102 Certifications and Regulations                                                                               | DOC573-006-EN-A  |
| VM110, VM111, VM112 Certifications and Regulations                                                                               | DOC573-019-EN-A  |

### Conventions

<table><thead><tr><th width="156.921875">Convention</th><th>Meaning</th><th>Example</th></tr></thead><tbody><tr><td><strong>NOTE</strong></td><td>Highlights important information</td><td>If exchanging cables, use a Verifone-approved cable.</td></tr><tr><td><strong>CAUTION</strong></td><td>Indicates possible hardware or software failure, or data loss</td><td>Avoid placing metallic objects at the front of the card reader.</td></tr><tr><td><strong>WARNING</strong></td><td>Indicates possible bodily injury</td><td>Do not run cables across a walkway.</td></tr></tbody></table>

***VPN: DOC573-003-ENG-A, Rev A01.1***


---

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