> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/hardware-products/hardware/victa/victa-portable-duo/victa-portable-duo-quick-installation-guide.md).

# Victa Portable Duo Quick Installation Guide

Use this guide to unbox, identify, and set up Victa Portable Duo.

Before you begin, confirm you have all devices, cables, and accessories listed below.

## What's in the Box

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><h3>Victa Portable Duo device</h3></td><td></td><td><a href="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FnMZ5FdaJ5DGnCiWB0pgY%2Fcarton%20img%201.jpg?alt=media&amp;token=58e17408-9a7d-46ea-84e3-726929cfb918">carton img 1.jpg</a></td></tr><tr><td><h4>SIM/SAM ejector pin</h4></td><td></td><td data-object-fit="contain"><a href="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2F12mkuIZnTI0VklLQ3wvU%2FSim%20Ejector.png?alt=media&amp;token=8e7c59f4-2cb0-40ab-96b0-ace694050673">Sim Ejector.png</a></td></tr><tr><td><h4>Paper roll</h4></td><td></td><td data-object-fit="contain"><a href="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FhWyZeZ6kEAoKLZVINRuv%2FScreenshot%202026-08-06%20094216.png?alt=media&amp;token=fb57beda-39f6-493a-a4c0-fbe00457c8d8">Screenshot 2026-08-06 094216.png</a></td></tr><tr><td><h3>Power cable </h3></td><td></td><td data-object-fit="contain"><a href="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FcXK331CJmApgWYC4EZvI%2FScreenshot%202026-10-01%20234025.png?alt=media&amp;token=1526ba11-a723-4fdc-86ac-4390d4e753a9">Screenshot 2026-10-01 234025.png</a></td></tr><tr><td><h3>Power brick</h3></td><td>*varies by country</td><td data-object-fit="contain"><a href="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FunRmSuhUnzSkR4wya8vQ%2FScreenshot%202026-10-01%20234035.png?alt=media&amp;token=327ea0c0-1e5c-44ba-8b49-ced713fa5788">Screenshot 2026-10-01 234035.png</a></td></tr></tbody></table>

## Device Walkthrough

### Front

{% columns %}
{% column width="50%" %}
![](https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FYzNHzeWPyth8eq20OEW3%2Fwalk%201.jpg?alt=media\&token=9b8c047a-f5ed-4a93-9126-6e644f6d4d65)
{% endcolumn %}

{% column width="50%" %}
{% stepper %}
{% step %}

#### Front camera

{% endstep %}

{% step %}

#### Charging LED

{% endstep %}

{% step %}

#### NFC Contactless

{% endstep %}

{% step %}

#### Audio jack

{% endstep %}

{% step %}

#### USB-C Slot

{% endstep %}

{% step %}

#### Scanning button

{% endstep %}

{% step %}

#### SIM/SAM tray

{% endstep %}

{% step %}

#### Protective sticker

{% endstep %}

{% step %}

#### MSR

{% endstep %}

{% step %}

#### EMV reader

{% endstep %}
{% endstepper %}
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FSkCTyhb2zeVC5T7dwLVl%2Fwalk%202%20test.jpg?alt=media&amp;token=02bf626d-c40c-4393-a179-23ae1cb3a854" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
{% stepper %}
{% step %}

#### Customer facing display

{% endstep %}

{% step %}

#### Lock

{% endstep %}

{% step %}

#### Volume buttons

{% endstep %}

{% step %}

#### Power and navigation button

Power ON/OFF: Press and hold the power button for 3 to 5 seconds and then release.
{% endstep %}

{% step %}

#### Scanning button

{% endstep %}

{% step %}

#### Merchant facing display

{% endstep %}
{% endstepper %}
{% endcolumn %}
{% endcolumns %}

### Rear

{% columns %}
{% column width="50%" %}

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FF7IlH6mzOo3WpIi9uJBN%2Fwalk%203.jpg?alt=media&amp;token=265860b0-5dbd-4748-b200-8c522eafb68e" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column width="50%" %}
{% stepper %}
{% step %}

#### Printer&#x20;

{% endstep %}

{% step %}

#### Speaker

{% endstep %}

{% step %}

#### USB-B

{% endstep %}

{% step %}

#### USB-A

{% endstep %}

{% step %}

#### RS232

{% endstep %}

{% step %}

#### Ethernet

{% endstep %}

{% step %}

#### Adhesive tape

{% endstep %}
{% endstepper %}
{% endcolumn %}
{% endcolumns %}

## Quick Setup Guide

{% stepper %}
{% step %}

### Open the SIM/SAM tray using an ejector pin

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2F4e5lWu2UXYeYGA4Pyq0Z%2Fsim1.jpg?alt=media&amp;token=bd3c8de6-fc3e-434f-b2c3-0e84ba744bff" alt="" width="188"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Insert or replace SIM/SAM and close the tray

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FpjiZU5VPlmw7DoppNKZF%2Fsim2.jpg?alt=media&amp;token=839b1da8-17e6-4a5c-a37f-c583ecae1f27" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Replace the Battery&#xD;

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FAt729Ztf8T7lWqBJEmAf%2Fbattery.jpg?alt=media&amp;token=477c2b6c-d42c-44a0-a007-38851535a85e" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Open the Printer door and Insert the Paper Roll

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FhbeBJs7U9GDfxnFraIoG%2Fprinter.jpg?alt=media&amp;token=9034ef05-846a-41e9-81e2-37dc2678824d" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Connect to Power&#xD;

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FOLtyHHrdyzPQodgucRNu%2Fpower.jpg?alt=media&amp;token=b41b7683-d099-4a42-80f6-f2766200c065" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Grab and Go&#x20;

Lift the Victa Portable Duo device off the Victa FF Base by disengaging it from the location pins.

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FSLL8OLAnaYj3Knp2gvql%2Fgrab%20and%20go.jpg?alt=media&amp;token=7b06bc18-5d6a-43e5-9130-532ee9ade841" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Direct Fix

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FTjjc1aYpVgqw9Rup45FE%2Fdirect%20fix.jpg?alt=media&amp;token=d56c485e-f65d-4fa5-8e0e-104bc1a0a627" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Pole Mounting- Grab and Go

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FNYZ7HV6h6WfV631715aN%2Fpole%20grab.jpg?alt=media&amp;token=8ae53ffa-5b7e-49fb-9b02-f10d9cfe0663" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Pole Mounting - Direct Fix

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FsX8DMedGQ6c0t2lwGaDk%2FDirect%20fix%20pole%20.jpg?alt=media&amp;token=17b97bee-2796-474a-9e31-e066014b5cd9" alt="" width="375"><figcaption></figcaption></figure>

{% endstep %}

{% step %}

### Insert Chip Card for Payment

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2F4AUflOsVGDLoorOBGs3P%2Femv.jpg?alt=media&amp;token=69becc5e-bcb9-47a6-ad61-c1dd293a383e" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Swipe Card for Payment <a href="#swipe-card-for-payment" id="swipe-card-for-payment"></a>

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FSDeDvjzDemTXounAuJGn%2Fmsr.jpg?alt=media&amp;token=efba8e6e-3fe2-4ba2-bada-789e2e651b29" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Contactless (Tap) Card for Payment

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2F1udKdYLM9UBHqreZ5aRB%2Fnfc.jpg?alt=media&amp;token=063490b7-7fa7-4620-a6a2-3fccdcb8e08a" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Barcode and QR Code Scanning with Camera

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FbFwsg65zOWCvjpz3qIRi%2Fbar.jpg?alt=media&amp;token=c89098b6-2a08-460e-9a37-3c225db7ebaa" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

## Full Installation Guide

For full device setup details, product information, and troubleshooting steps, refer to the [Installation Guide.](/hardware-products/hardware/victa/victa-portable-duo/victa-portable-duo-installation-guide.md)

***VPN: DOC573-045-EN-A, Rev A00.2***


---

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