Device Setup
This chapter describes the setup procedure for the Victa Register in the following sections:
Environmental & Safety Guidelines
Use the device in a clean, dry, and customer-accessible location, away from excessive heat, dust, humidity, moisture, chemicals, oils, and magnetic interference.
Avoid direct sunlight, heat-emitting sources, and unstable surfaces to prevent equipment damage or injury.
Keep the device away from water and never place it near or on unstable carts, stands, or tables.
Read and understand all safety instructions before installation. Do not proceed if any warnings are unclear.
Do not use the device if any parts are missing or damaged. Improper setup or misuse may cause harm and void the warranty.
Only use Verifone-approved accessories to avoid the risk of fire, electric shock, or injury.
PIN Protection Measures
Use the following techniques to provide effective screening of the PIN-entry during the PIN entry process.
Position the device in such a way as to block visual observation of the PIN-entry process.
Position the angle of the device in such a way that PIN spying is difficult.
Position in-store security cameras so that the PIN-entry keypad is not visible.
Inside the Shipping Carton
Upon opening the shipping carton, meticulously examine its contents for any signs of tampering or shipping damage.
To Unpack the Shipping Carton
Unpacking Instructions:
Do not use a tampered or damaged unit. The device is equipped with tamper-evident labels. If you observe any damage to a label or component, promptly inform both the shipping company and your Verifone service provider.
N'utilisez pas un appareil trafiqué ou endommagé. L'appareil est équipé d'étiquettes d'inviolabilité. Si vous constatez des dommages sur une étiquette ou un composant, informez-en rapidement la compagnie maritime et votre fournisseur de services Verifone.
Inspecting the Features of the Unit
Prior to proceeding with the installation process, familiarize yourself with the features of the device.
Select the Configuration Mode before establishing connections, determine which physical configuration the deployment requires. The two modes differ in how the Victa Lane is physically mounted and cabled.
Built-in Biometrics
Verifone Victa Lane is a customer-facing screen with built-in biometrics (Facial Recognition and Palm Vein Reading) for secure, seamless payments, which includes all three card payment types: Contactless, Smart Card, and Magstripe readers.
LEDs, Cameras, and Sensors
The front panel of the customer-facing display has the built-in biometric module, which has the following indicators:
2 White LEDs for enhanced palm imaging
2 IR LEDs for palm vein detection
dToF sensor for depth measurement
RGB and IR Cameras for accurate facial and palm recognition
Installing Micro SIM and/or SAM Cards
To install a SIM (Subscriber Identity Module) card in the Victa Register and SAM (Security Access Module) card in the Victa Lane, follow these steps:
*When Victa Lane is used with Victa Register, only SAM is supported. *Victa Register supports eSIM.
Observe standard precautions when handling electrostatically sensitive devices. Electrostatic discharges can damage this equipment. Verifone recommends using a grounded anti-static wrist strap.
Observez les précautions standard lors de la manipulation d'appareils sensibles aux décharges électrostatiques. Les décharges électrostatiques peuvent endommager cet équipement. Verifone recommande d'utiliser un bracelet antistatique mis à la terre.
Establishing Connections
The following are the supported connections:
1 x USB-C port, with locking screw, to support Split Screen Mode, to power the Victa Lane.
Power Supply:
1 x USB-C port, with locking screw, to connect to DC Power
Connectivity to the Green Dongle is optional depending on the use case.
Peripheral Devices:
1 x USB-A port for peripheral devices (Printer, Scanner).
Connect one end of the green cable to the Victa Register and the other end to the green dongle. Then, plug the USB from the dongle to the peripheral devices.
Connecting to Victa Lane
To connect the cable (s) that are coming out from the Merchant Facing Display to the Customer Facing Display.
Connect USB cable with a locking screw from merchant facing display (Victa Register) to power the customer facing display (Victa Lane).
Connecting Victa Register to a Power Source
There are two methods to power up the Victa Register.
Choose one method based on your setup requirements. Do not use both methods simultaneously.
Following are the two ways to power up the Victa Register:
To Connect Victa Register to a Power Source
Method A — Power the Victa Register directly from the 48W PSU
Use this method when peripheral devices (printer, scanner) will be connected via the Victa Register's built-in USB-A port, or when the green dongle is not required.
Ensure all peripheral devices are connected, and the Victa Lane cable is secured.
Connect the tethered USB-C cable with locking screw to the power input port on the Victa Register. Tighten the locking screw finger tight.
Plug the AC power adapter into a grounded AC power outlet.
The Victa Register will power on automatically.
Method B — Power Victa Register PSU through Green Dongle with 48W
Use this method when peripheral devices will be connected through the green dongle, or when Ethernet connectivity is required.
Ensure all peripheral devices are connected, and the Victa Lane cable is secured.
Connect one end of the green cable (CBL576-001-02-A) to the USB-C port on the Victa Register. Tighten the locking screw finger tight.
Connect the other end of the green cable to the input port on the green dongle (576-100-01-A)
Attach the tethered USB-C cable with locking screw to the other end of the green dongle
Plug the AC power adapter into a grounded AC power outlet.
The Victa Register will power on automatically.
White LED glows when powered up, indicating that the power connection has been established.
Do not connect the device to the power supply until all peripheral devices and the Victa Lane cable are fully attached. Using an incorrectly rated power supply can damage the unit or cause it to malfunction. See Chapter 2, Specifications for power supply requirements. Verifone recommends installing a surge protector to guard against damage from lightning strikes and electrical surges. Disconnecting power during an active transaction may cause unsaved data to be lost.
Ne connectez pas l'appareil à l'alimentation électrique tant que tous les périphériques ne sont pas connectés. L'utilisation d'une alimentation électrique mal dimensionnée peut endommager l'appareil ou entraîner son dysfonctionnement. Consultez les spécifications pour plus de détails sur l'alimentation. La déconnexion de l'alimentation pendant une transaction peut également entraîner la perte de fichiers de données non enregistrés. Verifone recommande d'installer un parasurtenseur pour se protéger contre d'éventuels dommages causés par la foudre et les surtensions électriques.
Verifying Victa Lane Connection (Dual-screen mode)
After physically connecting the USB cable from the Victa Register to the Victa Lane, verify that the link is active before proceeding.
Power on the Victa Register (see "Connecting Victa Register to a Power Source").
Observe the Victa Lane display. Within 30 seconds of power-on, the Victa Lane screen should illuminate and display the Verifone boot screen.
If the Victa Lane screen remains dark, check the following:
Confirm the USB cable locking screw is fully tightened at both ends.
Confirm the cable is connected to the correct USB-C port on the Victa Register (the port designated for Victa Lane, not the power supply port).
Try replacing the cable with a known-good unit.
Once the Victa Lane displays the idle payment screen, the connection is confirmed.
The Victa Lane does not require independent network configuration. All network communication (Wi-Fi, LTE, Ethernet) is handled by the Victa Register and passed through the USB connection to the Victa Lane. No additional network settings are required on the Victa Lane itself.
Victa Register – Victa Lane Split Screen
Press and hold the release button on the pedestal of Victa Register.
Slide the Victa Lane downward to separate the Victa Lane from the Register setup.
Connect the Victa Lane base cable to the Victa Lane.
Place the Victa Lane on the countertop base, slide it down and pull it up until it locks into place.
Connect the other end of the Victa Lane base cable to the Victa Register.
Position the pedestal blanking cover over the opening and press it into place.
Connecting to the Peripheral Devices
Following are the steps to connect the cables that are coming out from the Victa Register to the peripheral devices.
Connecting to the Peripheral Devices through Dongle
Barcode and QR Code Scanning
Victa Lane includes a dedicated downward-facing QR code scanner and a 2 MP bottom camera for scanning both QR codes and barcodes. Follow these steps to scan successfully:
Open the app that requires barcode or QR code scanning
Position the downward-facing scanner or bottom camera over the barcode or QR code.
Align the code within the scanning area and hold the device steady.
Customer Facing Display Transactions
Insert
A smart card reader is integrated into the front of the device to process smart card-based debit or credit transactions. To proceed with an EMV transaction:
Insert the smart card into the reader slot.
Ensure the contacts on the smart card are facing upward.
Insert the card smoothly and continuously until it sits firmly.
Wait for the application to signal a completed transaction before removing the card.
Note that premature card removal may invalidate the transaction.
EMV transactions support both credit and debit card transactions using the specified procedure.
Swipe
A magnetic card reader is built into the device that allows debit or credit card transactions. For proper magnetic swipe card reading, insert the card from the side of the device. Follow the steps to use the magnetic stripe card:
Position the card with the magnetic stripe facing backward or downward.
To ensure a proper read, insert the magnetic card from the side of the device.
Swipe the card through the magnetic card reader.
If using a smart card, insert the card and follow the on-screen instructions before removing it.
This process allows for the utilization of both magnetic stripe and smart cards with the device.
CTLS
The device supports contactless credit or debit card transactions. Gently tap the card onto the payment device or hold the card within 4 cm against the surface of the device, above the Contactless Reader icon.
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