> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/hardware-products/hardware/victa/victa-softpos-portable/victa-softpos-portable-quick-installation-guide.md).

# Victa SoftPOS Portable Quick Installation Guide

## What's in the Box

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><h3>Victa SoftPOS Portable device</h3></td><td></td><td data-object-fit="contain"><a href="/files/9aekNlvvuwN9kzYLLHMb">/files/9aekNlvvuwN9kzYLLHMb</a></td></tr><tr><td><h3>Power brick</h3></td><td>*varies by country</td><td data-object-fit="contain"><a href="/files/cHloMEt68HmeOpbtaviT">/files/cHloMEt68HmeOpbtaviT</a></td></tr><tr><td><h3>Power cable</h3></td><td></td><td><a href="/files/OugCF26fJd9sF0IVahDP">/files/OugCF26fJd9sF0IVahDP</a></td></tr><tr><td><h4>SIM/SAM/SD ejector pin</h4></td><td></td><td><a href="/files/3KZuN1BvEcE5adAwYGFv">/files/3KZuN1BvEcE5adAwYGFv</a></td></tr><tr><td><h4>Paper roll</h4></td><td></td><td data-object-fit="contain"><a href="/files/ChW2bE3zRGa8biEZK4BB">/files/ChW2bE3zRGa8biEZK4BB</a></td></tr></tbody></table>

## Device Walkthrough

### Front

{% columns %}
{% column width="50%" %}
![](/files/CwOW1hDmOHUaP4PTozqM)
{% endcolumn %}

{% column width="50%" %}
{% stepper %}
{% step %}

#### Printer

{% endstep %}

{% step %}

#### Top camera/ Aimer LED

{% endstep %}

{% step %}

#### Lock

{% endstep %}

{% step %}

#### Volume controls

{% endstep %}

{% step %}

#### Power and Navigator button

Power ON/OFF: Press and hold the power button for 3 to 5 seconds, then release.
{% endstep %}

{% step %}

#### Scanning button

{% endstep %}

{% step %}

#### Display

{% endstep %}

{% step %}

#### Protective sticker

{% endstep %}
{% endstepper %}
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}

<figure><img src="/files/rVituIMqjCJuEj4wGUti" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
{% stepper %}
{% step %}

#### Charging LED

{% endstep %}

{% step %}

#### NFC Contactless

{% endstep %}

{% step %}

#### Audio jack

{% endstep %}

{% step %}

#### USB-C Port

{% endstep %}

{% step %}

#### Scanning button

{% endstep %}

{% step %}

#### SIM/SD tray

{% endstep %}
{% endstepper %}
{% endcolumn %}
{% endcolumns %}

### Rear

{% columns %}
{% column width="50%" %}

<figure><img src="/files/IwYuYskstbcyONFy6s4c" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column width="50%" %}
{% stepper %}
{% step %}

#### Printer door

{% endstep %}

{% step %}

#### Speaker

{% endstep %}

{% step %}

#### Pogo pins

{% endstep %}

{% step %}

#### Location pins

{% endstep %}

{% step %}

#### Removable battery cover

{% endstep %}

{% step %}

#### Nonslip grips

{% endstep %}
{% endstepper %}
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}

<figure><img src="/files/ouuJH6M2DDVVZZo1okuq" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
{% stepper %}
{% step %}

#### Flash

{% endstep %}

{% step %}

#### Top Camera

{% endstep %}

{% step %}

#### Aimer LED

{% endstep %}
{% endstepper %}
{% endcolumn %}
{% endcolumns %}

## Quick Setup Guide

{% stepper %}
{% step %}

### Open the SIM/SAM/SD tray using an ejector pin

<figure><img src="/files/2VBnby8RYJTe108ilcfH" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Insert or replace SIM/SAM/SD and close the tray

<figure><img src="/files/H21aWhfDQhbt0aWZVFTe" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Replace the Battery

<figure><img src="/files/9IeY3lQYXFE8MDwJi9SX" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Open the Printer door and Insert the Paper Roll

<figure><img src="/files/UJrX6R2HKGqZDuq8ycJ1" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Grab and Go

Lift the Victa SoftPOS Portable device off the Victa FF Base by disengaging it from the location pins.

<figure><img src="/files/YwLA7NKRX76AiEBkbjNE" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Direct Fix

<figure><img src="/files/qDV4vA0GniyxVy5RsDSL" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Connect to power

<figure><img src="/files/j3qzN3FL2irWaLXwgyC1" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Contactless (Tap) Card for Payment

<figure><img src="/files/ZASHFskq7H13dHpy0TQ4" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Barcode and QR Code Scanning with Camera

<figure><img src="/files/SYXgV660Y5BctDTMa7ym" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

## Full Installation Guide

For full device setup details, product information, and troubleshooting steps, refer to the [Installation Guide.](/hardware-products/hardware/victa/victa-softpos-portable/victa-softpos-portable-installation-guide.md)

***VPN: DOC573-038-ENG-A, Rev A00.1***


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.verifone.com/hardware-products/hardware/victa/victa-softpos-portable/victa-softpos-portable-quick-installation-guide.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.