> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/hardware-products/hardware/victa/victa-softpos-portable/victa-softpos-portable-quick-installation-guide.md).

# Victa SoftPOS Portable Quick Installation Guide

## What's in the Box

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><h3>Victa SoftPOS Portable device</h3></td><td></td><td data-object-fit="contain"><a href="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2F6vNPoVCdx3WgRZ4ioYaS%2FScreenshot%202026-08-06%20084939.png?alt=media&amp;token=a44bb3b4-af11-4fe9-a241-eff3f62e6ccd">Screenshot 2026-08-06 084939.png</a></td></tr><tr><td><h3>Power brick</h3></td><td>*varies by country</td><td data-object-fit="contain"><a href="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FPO1PvNQtLAapMgArooq7%2Fplug.png?alt=media&amp;token=f5130481-b871-47dc-acd7-70fe0de4441b">plug.png</a></td></tr><tr><td><h3>Power cable</h3></td><td></td><td><a href="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FNFOVrqysrWHznQonmUA0%2FScreenshot%202026-08-06%20085118.png?alt=media&amp;token=f5d7fa5b-06a1-45d5-bf00-34c39b522f30">Screenshot 2026-08-06 085118.png</a></td></tr><tr><td><h4>SIM/SAM/SD ejector pin</h4></td><td></td><td><a href="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2F9DavGV85tPweLQQne6Rl%2FScreenshot%202026-08-06%20085519.png?alt=media&amp;token=50edd572-f2df-44b5-a263-afc0e6c4de0c">Screenshot 2026-08-06 085519.png</a></td></tr><tr><td><h4>Paper roll</h4></td><td></td><td data-object-fit="contain"><a href="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FhWyZeZ6kEAoKLZVINRuv%2FScreenshot%202026-08-06%20094216.png?alt=media&amp;token=fb57beda-39f6-493a-a4c0-fbe00457c8d8">Screenshot 2026-08-06 094216.png</a></td></tr></tbody></table>

## Device Walkthrough

### Front

{% columns %}
{% column width="50%" %}
![](https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2F42N3qMTgqtPj1Hyoxy4A%2Fwalk%201.jpg?alt=media\&token=17f085d7-5272-448d-94c8-d1f36ad2fb92)
{% endcolumn %}

{% column width="50%" %}
{% stepper %}
{% step %}

#### Printer

{% endstep %}

{% step %}

#### Top camera/ Aimer LED

{% endstep %}

{% step %}

#### Lock

{% endstep %}

{% step %}

#### Volume controls

{% endstep %}

{% step %}

#### Power and Navigator button

Power ON/OFF: Press and hold the power button for 3 to 5 seconds, then release.
{% endstep %}

{% step %}

#### Scanning button

{% endstep %}

{% step %}

#### Display

{% endstep %}

{% step %}

#### Protective sticker

{% endstep %}
{% endstepper %}
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2Fyj4RnAuHqfUw3BNkBCTr%2FQIG%20new%20WAlk2%20.jpg?alt=media&amp;token=21b0883c-97b4-4fff-a451-4e88102a2dcf" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
{% stepper %}
{% step %}

#### Charging LED

{% endstep %}

{% step %}

#### NFC Contactless

{% endstep %}

{% step %}

#### Audio jack

{% endstep %}

{% step %}

#### USB-C Port

{% endstep %}

{% step %}

#### Scanning button

{% endstep %}

{% step %}

#### SIM/SD tray

{% endstep %}
{% endstepper %}
{% endcolumn %}
{% endcolumns %}

### Rear

{% columns %}
{% column width="50%" %}

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2Fc58MFwkhgDLlG6rgFA8g%2Fwalk3.jpg?alt=media&amp;token=08af8721-fb1e-45e8-897f-bf5c3b21b550" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column width="50%" %}
{% stepper %}
{% step %}

#### Printer door

{% endstep %}

{% step %}

#### Speaker

{% endstep %}

{% step %}

#### Pogo pins

{% endstep %}

{% step %}

#### Location pins

{% endstep %}

{% step %}

#### Removable battery cover

{% endstep %}

{% step %}

#### Nonslip grips

{% endstep %}
{% endstepper %}
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FEF9fxNlnF8lDD8Wh3i7k%2Fwalk%204.jpg?alt=media&amp;token=c2057cdc-f71c-4b5a-97d7-6d097abfda72" alt=""><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}
{% stepper %}
{% step %}

#### Flash

{% endstep %}

{% step %}

#### Top Camera

{% endstep %}

{% step %}

#### Aimer LED

{% endstep %}
{% endstepper %}
{% endcolumn %}
{% endcolumns %}

## Quick Setup Guide

{% stepper %}
{% step %}

### Open the SIM/SAM/SD tray using an ejector pin

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2F5oMlwoCzxNCLOuRqVaax%2FSIM_SAM%201.jpg?alt=media&amp;token=4bf62ab1-4b08-4cf8-8b71-bfed912a8d37" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Insert or replace SIM/SAM/SD and close the tray

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2F9BpDAeWTqFS3ZHr40hm6%2FSAM_SIM2.jpg?alt=media&amp;token=0df685b5-0e99-4da2-bbf0-0549e06e57db" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Replace the Battery

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FcoZrDghuxfOr0bm3ZYyQ%2FBattery1.jpg?alt=media&amp;token=7c542492-3a26-4e17-8856-928f3c5f43a0" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Open the Printer door and Insert the Paper Roll

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FMFJrNWw2Iqtaiw34hlMf%2Fprinter.jpg?alt=media&amp;token=8b3a775a-45ce-431f-937e-cc0f604d4453" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Grab and Go

Lift the Victa SoftPOS Portable device off the Victa FF Base by disengaging it from the location pins.

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FGwYKVBoZwZcdsVBN9LnT%2Fgrab%20and%20go1.jpg?alt=media&amp;token=456f2615-ad78-4bc1-b8ad-2afc712f50b1" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Direct Fix

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FPqfcpo1jsDuUlkC0DKrm%2Fnew%20replace%20img%20.jpg?alt=media&amp;token=d08e1328-8924-4d6d-8b0b-bd1ada03511b" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Connect to power

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2Fp0cXSXPCGcWavLiZVlhW%2FConnect%20to%20power.jpg?alt=media&amp;token=a1402852-fe6f-4245-8afd-496f9e4bb31b" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Contactless (Tap) Card for Payment

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FMVMwaYJzOTZV0xeI7R1t%2Fctls.jpg?alt=media&amp;token=c2f68210-0c50-4508-b076-37cf6914c2a9" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Barcode and QR Code Scanning with Camera

<figure><img src="https://142576632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkxOil1YNUno7kCEUA3XZ%2Fuploads%2FRMdIBfWWwSBpUB3bVwRH%2Fctls1.jpg?alt=media&amp;token=5a4d316d-1b7c-47be-bab6-236d81205710" alt="" width="375"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

## Full Installation Guide

For full device setup details, product information, and troubleshooting steps, refer to the [Installation Guide.](/hardware-products/hardware/victa/victa-softpos-portable/victa-softpos-portable-installation-guide.md)

***VPN: DOC573-038-ENG-A, Rev A00.1***


---

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