Advice accepted, no financial liability accepted
\*Note: Deprecated code
| FAILED | | 0802 | Approved, but AVS or CVV mismatch | SUCCESS | | 0803 | Approved as paper cheque. Keep cheque for deposit | SUCCESS | | 1000 | Do not honour | FAILED | | 1001 | Expired card | FAILED | | 1002 | Suspected fraud | FAILED | | 1003 | Card acceptor contact acquirer. Phone for authorization | FAILED | | 1004 | Restricted card | FAILED | | 1005 | Card acceptor call acquirer's security department | FAILED | | 1006 | Allowable PIN tries exceeded | FAILED | | 1007 | Refer to card issuer | FAILED | | 1008 | Refer to card issuer's special conditions | FAILED | | 1009 | Invalid card acceptor, Merchant | FAILED | | 1010 | Invalid amount | FAILED | | 1011 | Invalid card number | FAILED | | 1012 | PIN data required | FAILED | | 1013 | Unacceptable fee or commission | FAILED | | 1014 | No account of type requested. Account Type Error | FAILED | | 1015 | Requested function not supported | FAILED | | 1016 | Not sufficient funds | FAILED | | 1017 | Incorrect PIN | FAILED | | 1018 | No card record | FAILED | | 1019 | Transaction not permitted to cardholder | FAILED | | 1020 | Transaction not permitted to terminal | FAILED | | 1021 | Exceeds withdrawal amount limit | FAILED | | 1022 | Security violation | FAILED | | 1023 | Exceeds withdrawal frequency limit | FAILED | | 1024 | Violation of law | FAILED | | 1025 | Card not effective | FAILED | | 1026 | Invalid PIN block | FAILED | | 1027 | PIN length error | FAILED | | 1028 | PIN key sync error | FAILED | | 1029 | Suspected counterfeit card | FAILED | | 1030 | Currency unacceptable to card issuer | FAILED | | 1031 | Not authorised and fees disputed | FAILED | | 1032 | Lost/stolen card | FAILED | | 1033 | Authorization lifecycle unacceptable | FAILED | | 1034 | Authorization lifecycle has expired | FAILED | | 1035 | Closed account | FAILED | | 1036 | Closed savings account, or restricted for closing | FAILED | | 1037 | Closed credit account or restricted for closing | FAILED | | 1038 | Closed credit facility cheque account or restricted for closing | FAILED | | 1039 | Closed cheque account or restricted for closing | FAILED | | 1041 | From account bad status | FAILED | | 1042 | To account bad status | FAILED | | 1044 | Information not on file | MISSING | | 1045 | Card verification data failed | FAILED | | 1046 | Amount not found | FAILED | | 1047 | PIN change required | FAILED | | 1048 | New PIN invalid | FAILED | | 1049 | Bank not found | FAILED | | 1050 | Bank not effective | FAILED | | 1051 | Customer vendor not found | FAILED | | 1052 | Customer vendor not effective | FAILED | | 1053 | Customer vendor account invalid | FAILED | | 1054 | Vendor not found | FAILED | | 1055 | Vendor not effective | FAILED | | 1056 | Vendor data invalid | FAILED | | 1057 | Payment date invalid | FAILED | | 1058 | Personal identification not found | MISSING | | 1059 | Scheduled transactions exist | FAILED | | 1060 | Transaction did not complete normally at terminal | FAILED | | 1061 | Transaction not supported by the card issuer | FAILED | | 1062 | Cashback not allowed | FAILED | | 1063 | Cashback amount exceeded | FAILED | | 1064 | Declined, transaction processed offline by terminal | FAILED | | 1065 | Declined, terminal unable to process offline | FAILED | | 1066 | Declined, transaction processed offline after referral | FAILED | | 1068 | Identification number invalid | FAILED | | 1069 | Driver number invalid | FAILED | | 1070 | Vehicle number invalid | FAILED | | 1071 | Digital certificate expired | FAILED | | 1800 | Partial, Additional Customer identification required | PARTIAL | | 1801 | Request format error | FAILED | | 1802 | New Card Issued | FAILED | | 1803 | Cancelled or Closed Merchant | FAILED | | 1804 | PIN verification not supported | FAILED | | 1805 | Terminal date-time error | FAILED | | 1806 | Too many fallbacks | FAILED | | 1807 | Fallback not allowed | FAILED | | 1808 | Wrong EMV or ICC cryptogram | FAILED | | 1809 | Cryptogram error | FAILED | | 1810 | Track missing | FAILED | | 1811 | Original transaction rejected | FAILED | | 1812 | Original transaction already reversed | FAILED | | 1813 | SCA - PIN required | FAILED | | 1814 | Use another interface | FAILED | | 1815 | Additional customer authentication required (CDCVM/Passcode/Biometric). Authenticate and tap/re-submit authorization again | FAILED | | 1816 | Acquirer requested SCA action not supported | FAILED | | 1817 | Invalid issuer | FAILED | | 1818 | Customer Cancellation | FAILED | | 1819 | Does not fulfill AML (Anti Money Laundering) Requirements | FAILED | | 1820 | Card Number Blocked | FAILED | | 1821 | Address Verification Failed | FAILED | | 1822 | Transaction type not permitted for offline processing | FAILED | | 1823 | Offline limit exceeded | FAILED | | 1824 | Invalid use of SCA Exemption Indicators | FAILED | | 1825 | Invalid terminal id | FAILED | | 1826 | Try another card | FAILED | | 1827 | Authorization order (recurring payment) revoked. Corresponds to Visa's `R1` response code | FAILED | | 1828 | All authorization orders (recurring payments) revoked. Corresponds to Visa's `R3` response code | FAILED | | 1829 | Bad authorization code | FAILED | | 1830 | Inactive account | FAILED | | 1831 | Card already active | FAILED | | 1832 | Account locked | FAILED | | 1833 | Invalid track data | FAILED | | 1834 | Security code required | FAILED | | 1835 | Cardholder refused a single recurring payment. Contact cardholder for more details. Corresponds to Visa's `R0` response code | FAILED | | 1836 | SCA Exemption Soft Decline. Transaction Risk Analysis service not available | FAILED | | 1837 | New card. Activate your card before making a payment | FAILED | | 1838 | Declined, additional customer identification required | FAILED | | 1839 | Invalid country code | FAILED | | 2000 | Do not honour | FAILED | | 2001 | Expired card | FAILED | | 2002 | Suspected fraud | FAILED | | 2003 | Card acceptor contact acquirer | FAILED | | 2004 | Restricted card | FAILED | | 2005 | Card acceptor call acquirer's security department | FAILED | | 2006 | Allowable PIN tries exceeded | FAILED | | 2007 | Special conditions | FAILED | | 2008 | Lost card | FAILED | | 2009 | Stolen card | FAILED | | 2010 | Suspected counterfeit card | FAILED | | 2011 | Daily withdrawal uses exceeded | FAILED | | 2012 | Daily withdrawal amount exceeded | FAILED | | 5000 | Reconciled, in balance | SUCCESS | | 5001 | Reconciled, out of balance | PARTIAL | | 5002 | Amount not reconciled, totals provided | FAILED | | 5003 | Totals not available | TECHNICAL | | 5004 | Not reconciled, totals provided | FAILED | | 5800 | Open session message, the session number used is less than current session. Correct session number attached | FAILED | | 5801 | Wrong session number, the session number used is not the current one, it is not possible to reconcile other session than current open session. Current open session number attached | FAILED | | 8000 | Accepted | SUCCESS | | 8001 | Rejected, unable to perform request at current time, try later | FAILED | | 8002 | Rejected, key verification failed. Key sync error or key check value does not match | TECHNICAL | | 9000 | Advice acknowledged, no 9000-9001 financial liability accepted Used in all message types to indicate error or response actions | FAILED | | 9001 | Advice acknowledged, financial liability accepted | SUCCESS | | 9080 | Accepted, ATC Synchronization | SUCCESS | | 9102 | Invalid transaction | MISSING | | 9103 | Re-enter transaction | FAILED | | 9105 | Acquirer not supported by switch | FAILED | | 9106 | Cutover in process | TECHNICAL | | 9107 | Card issuer or switch inoperative | TECHNICAL | | 9108 | Transaction destination cannot be found for routing | FAILED | | 9109 | System malfunction | TECHNICAL | | 9110 | Card issuer signed off | TECHNICAL | | 9111 | Card issuer timed out | TECHNICAL | | 9112 | Card issuer unavailable | TECHNICAL | | 9113 | Duplicate transmission | FAILED | | 9114 | Not able to trace back to original transaction | MISSING | | 9115 | Reconciliation cutover or checkpoint error | FAILED | | 9116 | MAC incorrect | FAILED | | 9117 | MAC key sync error | FAILED | | 9118 | No communication keys available for use | FAILED | | 9119 | Encryption key sync error | FAILED | | 9120 | Security software/hardware error - try again | FAILED | | 9121 | Security software/hardware error - no action | FAILED | | 9122 | Message number out of sequence | FAILED | | 9123 | Request in progress | TECHNICAL | | 9124 | Invalid security code | FAILED | | 9125 | Database error | FAILED | | 9128 | Customer vendor format error | FAILED | | 9132 | Recurring data error | FAILED | | 9133 | Update not allowed | FAILED | | 9200 | Transaction refused before sending to acquirer | FAILED | | 9201 | Transaction refused after sending to acquirer | FAILED | | 9280 | Invalid token scope. Either no token scope was provided or a default token scope could not be selected because this entity has multiple scopes configured. | FAILED | | 9350 | Violation of business arrangement | FAILED | | 9133 | Update not allowed | FAILED | | 9998 | Transaction blocked by validation rules | FAILED | | 9999 | General Error - Unknown or Unspecified reason | FAILED | --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.verifone.com/online-payments/api-integration/reason-codes-for-api-transactions.md?ask=