# Void

A cancellation or void authorization puts a hold on a payment. If no amount is specified, then the full amount will be canceled. Cancellations can only be completed on transactions with the status SETTLEMENT\_REQUESTED. Multiple cancellations cannot be completed on a single payment. Only a cancellation for the full transaction amount is allowed.

You can perform a cancellation through the [API](/api-reference/open-api-references/ecommerce.md) or the [portal](https://test.verifone.cloud/).

## Canceling a capture via the API <a href="#canceling-a-capture-overview" id="canceling-a-capture-overview"></a>

Send POST/transactions/{id}/void.

**Request example**:

```php
{
"amount": "20.50",
"id": 1234,
"initiatorTraceId": "000001",
"referenceId": "200211654321",
"createdDateTime": "2019-02-24T05:19:12Z"
}
```

Note the parameters:

* id (required) - Original transaction ID to void the authorization.
* amount - The value, which can be anything from:
  * An integer. For currencies that are not typically fractional, such as JPY.
  * A three-place decimal fraction. For currencies that are subdivided into thousandths, such as TND.
  * An eight-place decimal fraction. For currencies such as Bitcoin.
  * For the required number of decimal places for a currency code, see ISO 4217.

**Response example**:

```php
{
"id": "76944d4b-89e6-48d2-ac04-675383c3eedf",
"status": "AUTHORIZED",
"createdAt": "2020-07-21T19:35:29Z",
"reversalStatus": "NONE",
"response": "SUCCESS",
"responseCode": "0000",
"responseMessage": "string",
"acquirerResponseCode": "stri",
"merchantId": "765231"
}
```

## Canceling a capture via Verifone Central <a href="#canceling-a-capture-via-verifone-central" id="canceling-a-capture-via-verifone-central"></a>

1. Log in to Verifone Central and go to the **Orders /** **Transaction** page, *Orders* view.
2. Select the **Transaction ID** from the drop-down menu and type the transaction ID in the search bar.
3. Click on the transaction and navigate to the **Actions** tab.
4. Enter the amount you want to cancel and click **Cancel**.


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