# Searching Transactions

## Searching transactions from Shopify in Verifone Central <a href="#searching-transactions-from-shopify-in-verifone-central" id="searching-transactions-from-shopify-in-verifone-central"></a>

1. After opening an order in your Shopify admin, scroll down to the **Timeline** section.

   <div data-with-frame="true"><img src="https://verifone.cloud/sites/default/files/inline-images/MicrosoftTeams-image%20%2826%29_0.png" alt=""></div>
2. Find and click to expand on the line confirming "*payment was processed on Verifone Checkout*".

   <div data-with-frame="true"><img src="https://verifone.cloud/sites/default/files/inline-images/MicrosoftTeams-image%20%2827%29_0.png" alt=""></div>
3. Click to expand on **Information from the gateway** and copy the ID displayed under *Payment* indicator.
4. Log into your Verifone Central Account and navigate to **Commerce** -> *Reporting* -> **Orders / Transactions**.

   <div data-with-frame="true"><img src="https://verifone.cloud/sites/default/files/inline-images/4_62.JPG" alt=""></div>
5. Click the *Transaction ID* filter to expand the dropdown located next to the search input, then select **Merchant reference**.

   <div data-with-frame="true"><img src="https://verifone.cloud/sites/default/files/inline-images/1_162.JPG" alt=""></div>
6. Paste the reference copied earlier into the search input box.<br>

   <div data-gb-custom-block data-tag="hint" data-style="warning" class="hint hint-warning"><p>Modify the date range to fit the one of your transactions, then click the <strong>Search</strong> button.</p></div>

   <div data-with-frame="true"><img src="https://verifone.cloud/sites/default/files/inline-images/2_115.JPG" alt=""></div>

## Searching transactions from Verifone Central in Shopify <a href="#searching-transactions-from-verifone-central-in-shopify" id="searching-transactions-from-verifone-central-in-shopify"></a>

1. Navigate to **Commerce** -> *Reporting* -> **Orders / Transactions**.
2. Click on the needed transaction and select the **Details** tab, in the transaction data box.

   <div data-with-frame="true"><img src="https://verifone.cloud/sites/default/files/inline-images/3_88.JPG" alt=""></div>
3. Copy the ID displayed under the **Merchant reference** indicator.
4. Go to Shopify, paste the ID in the search box, at the top of the page and hit Enter.

   <div data-with-frame="true"><img src="https://verifone.cloud/sites/default/files/inline-images/Capture_11.PNG" alt=""></div>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.verifone.com/online-payments/plugins/shopify-plugin-integration/searching-transactions.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.