> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/online-payments/plugins/shopify-plugin-integration/searching-transactions.md).

# Searching Transactions

## Searching transactions from Shopify in Verifone Central <a href="#searching-transactions-from-shopify-in-verifone-central" id="searching-transactions-from-shopify-in-verifone-central"></a>

1. After opening an order in your Shopify admin, scroll down to the **Timeline** section.<br>

   <div data-with-frame="true"><figure><img src="/files/xNAPt5pTfNweBq3VIBee" alt="" width="489"><figcaption></figcaption></figure></div>
2. Find and click to expand on the line confirming "*payment was processed on Verifone Checkout*".<br>

   <div data-with-frame="true"><figure><img src="/files/034ZSEOZDNjbnX5l5zzB" alt="" width="477"><figcaption></figcaption></figure></div>
3. Click to expand on **Information from the gateway** and copy the ID displayed under *Payment* indicator.
4. Log into your Verifone Central Account and navigate to **Commerce** -> *Reporting* -> **Orders / Transactions**.<br>

   <div data-with-frame="true"><figure><img src="/files/Ag2sKnY1bh51cF8VCcXr" alt=""><figcaption></figcaption></figure></div>
5. Click the *Transaction ID* filter to expand the dropdown located next to the search input, then select **Merchant reference**.<br>

   <div data-with-frame="true"><figure><img src="/files/XlfFk7REwKqlhWIesI6l" alt=""><figcaption></figcaption></figure></div>
6. Paste the reference copied earlier into the search input box.<br>

   <div data-gb-custom-block data-tag="hint" data-style="warning" class="hint hint-warning"><p>Modify the date range to fit the one of your transactions, then click the <strong>Search</strong> button.</p></div>

   <div data-with-frame="true"><figure><img src="/files/aGZaJlpk82V8fWFbsrTl" alt=""><figcaption></figcaption></figure></div>

## Searching transactions from Verifone Central in Shopify <a href="#searching-transactions-from-verifone-central-in-shopify" id="searching-transactions-from-verifone-central-in-shopify"></a>

1. Navigate to **Commerce** -> *Reporting* -> **Orders / Transactions**.
2. Click on the needed transaction and select the **Details** tab, in the transaction data box.<br>

   <div data-with-frame="true"><figure><img src="/files/zQRQCW6sJqVvgfkeM67K" alt=""><figcaption></figcaption></figure></div>
3. Copy the ID displayed under the **Merchant reference** indicator.
4. Go to Shopify, paste the ID in the search box, at the top of the page and hit Enter.<br>

   <div data-with-frame="true"><figure><img src="/files/imUykcLx40m0b3peV2mF" alt=""><figcaption></figcaption></figure></div>


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