# EPS Network Functions

The EPS Network Functions menu contains selections available to configure, apply and print different EPS network features and reports.

Although configuration options are available through the Point of Sale (POS) terminal menu, all configuration should be done using the Commander Configuration Client.

These configuration options will be set during the installation of the POS by the installing technician (VASC).

The EPS Network Functions menu contains the following selections:

* EPS Configuration \*
* Port Configuration Report \*\*
* Perform Table Load
* POP Configuration \*
* Cashback Configuration \*
* Signature Capture Configuration\*
* Fallback Configuration\*
* Other Configuration
  * Enable/Disable SSL
* InComm Configuration\*
* Perform Mail Download
* Table Functions
* Enable Login
* Disable Login
* Perform EMV CAPK File Download
* Print Mail

\*All EPS configuration should be done using the Commander Configuration Client. Refer to the **Network Configuration Guide** for more information. No network configuration is covered in this document.

\*\* All Reports menu selections are covered in Chapter 2 > Reports.

### EPS Network Functions Access

{% hint style="info" %}
*The Network Reports menus and functions are controlled by the EPS and may change at any time.*
{% endhint %}

Accessing the EPS Network Functions: **CSR Functions > Network Manager > EPS Network Functions**

Select **\[EPS Network Functions]** from the POS Network Menu.

The EPS Network Functions menu is displayed.

### EPS Configuration

Select **\[EPS Configuration]** from the EPS Network Functions menu.

The EPS Configuration menu is displayed.

{% hint style="info" %}
All EPS configuration should be done using the Commander Configuration Client. Refer to the Network Configuration Guide for more information. No network configuration is covered in this document.
{% endhint %}

#### Print New Settings

Select **\[Print New Settings]** from the EPS Configuration menu.

The output EPS Network Report displays current variable values:

* Merchant ID
* Host IP Address
* Host IP Port Number

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### Perform Table Load

Initiates the base card table download from the host. Table loads are performed after configuration is completed for the payment card network or in the event the network requests a download to be performed without closing the day. Not required to be done after an auto upgrade. This is mandatory for all sites and installing technician (VASC) will do this after configuring the payment card network for the site.

Accessing the Table Load function: **CSR Functions > Network Manager > EPS Network Functions > Perform Table Load**

Select **\[Perform Table Load]** from the EPS Network Functions menu.

A notice is displayed that the download is in process.

If an error occurs during the download process, a message **TBL DOWNLOAD FAILED** is displayed in the POS’ message panel. On a successful download, the message **TBL DOWNLOAD SUCCESSFUL** is displayed in the POS’ message panel.

### Configuration

{% hint style="info" %}
Although configuration options are available through the Point Of Sale terminal menu, all EPS configuration should be done using the Commander Configuration Client. Refer to the Network Configuration Guide for more information. No network configuration is covered in this document.
{% endhint %}

### Perform Mail Download

Use to download any mail communication from the Host.

All brands other than Exxon Mobil use the **Perform Mail Download** function in **EPS Network Functions** to download mail communication from the host. Exxon Mobil sites use the **Perform Mail Download** function in **Table Functions** to download mail communication from the host.

All brands other than Exxon Mobil use the **Print Mail** function in **EPS Network Functions** to print the downloaded mails. Exxon Mobil sites print the downloaded mails using the **Print Dealer Bulletin** function in **EPS Network Reports**.

First the mails should be downloaded before they can be printed.

Accessing Mail Download function: **CSR Functions > Network Manager > EPS Network Functions > Perform Mail Download**

Select **\[Perform Mail Download]** from the EPS Network Functions menu.

A notice is displayed that the download is in process.

If an error occurs during the download process, a message **MAIL DOWNLOAD FAILED** is displayed in the POS’ message panel. On a successful download, the message **MAIL DOWNLOAD SUCCESSFUL** is displayed in the POS’ message panel.

### Table Functions

Only ExxonMobil and select Sunoco sites use the Table Functions menu.

Accessing Table Functions: **CSR Functions > Network Manager > EPS Network Functions > Table Functions**

Select **\[Table Functions]** from the EPS Network Functions menu.

The Table Functions menu is displayed.

#### Perform Card Table Load

Accessing Card Table Load function: **CSR Functions > Network Manager > EPS Network Functions > Table Functions > Perform Card Table Load**

Selecting this option initiates a Card Table download request from the Host. Exxon Mobil and select Sunoco sites pull Dynamic Card Table downloads using **Perform Card Table Load** from **Table Functions** to update the card-types available for the sites.

All other brands should not use any functions in Table Functions. It is not mandatory for any sites to print any of the tables using the print table functions. Some of the tables are very long and will waste a lot of paper.

Select **\[Perform Card Table Load]** from the Table Functions menu.

A notice is displayed that the download is in process.

If an error occurs during the download process, a message **TBL DOWNLOAD FAILED** is displayed in the POS’ message panel. On a successful download, the message **TBL DOWNLOAD SUCCESSFUL** is displayed in the POS’ message panel.

#### Perform Receipt Data Download

Accessing Receipt Data Download function: **CSR Functions > Network Manager > EPS Network Functions > Table Functions > Perform Receipt Data Download**

Selecting this option initiates a receipt data download from the Host. The downloaded receipts can be printed using the **Print Receipt Data** function.

Select **\[Perform Receipt Data Download]** from the Table Functions menu.

A notice is displayed that the download is in process.

If an error occurs during the download process, a message **TBL DOWNLOAD FAILED** is displayed in the POS’ message panel. On a successful download, the message **TBL DOWNLOAD SUCCESSFUL** is displayed in the POS’ message panel.

#### Perform Host Discount Table Download

Accessing Host Discount Table Download function: **CSR Functions > Network Manager > EPS Network Functions > Table Functions > Perform Host Discount Table Download**

Selecting this option initiates a Discount Table download from the Host. The host discount table can be printed using the **Print Host Discount Table** function.

ExxonMobil sites use this function so that PPG host discounts are applied locally based on the Card type, Product Code, and bin ranges.

Select **\[Perform Host Discount Table Download]** from the Table Functions menu.

A notice is displayed that the download is in process.

If an error occurs during the download process, a message TBL DOWNLOAD FAILED is displayed in the POS’ message panel. On a successful download, the message TBL DOWNLOAD SUCCESSFUL is displayed in the POS’ message panel.

#### Table Functions Print Selections

It is not mandatory for any sites to print any of the tables using the print table functions. Some of the tables are very long and will waste a lot of paper.

The following print selections are available from the Table Functions menu:

* Print BIN Table
* Print Rules Table
* Print SAFE Table
* Print Restrictions Table
* Print Products Table
* Print Prompt Table
* Print Host Discount Table
* Print Receipt Data

***Perform Mail Download***

Accessing Mail Download function: **CSR Functions > Network Manager > EPS Network Functions > Table Functions > Perform Mail Download**

These are communications send from the card processing network host.

All brands other than ExxonMobil use the **Perform Mail Download** function in **EPS Network Functions** to download mail communication from the host. Exxon Mobil sites use the **Perform Mail Download** function in **Table Functions** to download mail communication from the host.

All brands other than ExxonMobil use the **Print Mail** function in **EPS Network Functions** to print the downloaded mails. ExxonMobil sites print the downloaded mails using the **Print Dealer Bulletin** function in **EPS Network Reports**. First the mails should be downloaded before they can be printed.

Select **\[Perform Mail Download]** from the Table Functions menu.

A notice is displayed that the download is in process.

If an error occurs during the download process, a message **MAIL DOWNLOAD FAILED** is displayed in the POS’ message panel. On a successful download, the message **MAIL DOWNLOAD SUCCESSFUL** is displayed in the POS’ message panel.

### Enable/Disable Login

Accessing Enable/Disable Login function: **CSR Functions > Network Manager > EPS Network Functions > Enable/Disable Login**

Select **Enable Login** function to generate a four digit pin to be shared with the helpdesk so that they can remotely login to your system to troubleshoot and fix issues.

Select **Disable Login** function to disable the last logged in session by the helpdesk. After thirty minutes of inactivity in the logged in session, the system automatically disables the previous login too.

Select **\[Enable Login]** or **\[Disable Login]** from the EPS Network Functions menu.

#### Enable Login Pin

### Perform EMV CAPK File Download

Accessing EMV CAPK File Download function: **CSR Functions > Network Manager > EPS Network Functions > Perform EMV CAPK File Download**

Selecting this option initiates the EMV Certificate Authority Public Key (CAPK) table download from the Host. This is **mandatory** for all sites running EMV. Installing technician (VASC) performs a EMV CAPK File Download to get the EMV CAPKs when they perform the table load.

If a PINpad is replaced, perform an initialization from the Config Client. Refer to the EMV Feature Reference for more information. Alternatively, log out of Sales mode and back in to Sales mode on the POS. The PINpad downloads the new EMV tables upon logging in.

Select **\[Perform EMV CAPK File Download]** from the EPS Network Functions menu.

A notice is displayed that the download is in process.

If an error occurs during the download process, a message **TBL DOWNLOAD FAILED** is displayed in the POS’ message panel. On a successful download, the message **TBL DOWNLOAD SUCCESSFUL** is displayed in the POS’ message panel.

### Print Mail

Accessing Print Mail function: **CSR Functions > Network Manager > EPS Network Functions > Print Mail**

Use to print the downloaded host communication.

All brands other than Exxon Mobil use the **Perform Mail Download** function in **EPS Network Functions** to download mail communication from the host. Exxon Mobil sites use the **Perform Mail Download** function in **Table Functions** to download mail communication from the host.

All brands other than Exxon Mobil use the **Print Mail** function in **EPS Network Functions** to print the downloaded mails. Exxon Mobil sites print the downloaded mails using the **Print Dealer Bulletin** function in **EPS Network Reports**.

First the mails should be downloaded before they can be printed. Select **\[Print Mail]** from the EPS Network Functions menu.


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