# What's New In Release: 55.01.00

<h2 align="center">New Features and Enhancements</h2>

### Verifone C18 Self Checkout <a href="#bookmark201" id="bookmark201"></a>

#### Delayed ID Check

Delayed ID Check is now supported on Verifone C18 Self Checkout. An identification card can now be scanned by an employee at any time during a transaction prior to checkout when an item requires age verification. After scanning or entering the item, a prompt displays “This item requires Age verification. The cashier will assist you shortly. Meanwhile, you can continue adding other items.“

### Verifone Configuration Client <a href="#verifone_configuration_client" id="verifone_configuration_client"></a>

#### Menu Configuration

1. The Configuration Client Menu form has been enhanced to make creating menus easier. Users can now see all the menu names in the left column, duplicate existing menus, move PLU and menu position using click and drag functionality, and add multiple PLUs using the PLU search functionality.
2. The maximum number of menus increased from 500 to 1000 in Verifone Configuration Client.
3. A note field has been added to the Verifone Configuration Client > Menu Configuration so that the user can add details or a description for the menu. This feature is only displayed within Configuration Client and not on the POS or Verifone Self Checkout.

#### Login Security

1. Improved handling of failed attempts for Commander Configuration Client Login.
2. The Challenge Questions at login can no longer be skipped in Verifone Configuration Client. The questions must be set up before proceeding.

### Dispenser Card Readers <a href="#bookmark203" id="bookmark203"></a>

#### Logo

An option to allow logo selection has been added to the DCR Configuration in Verifone Configuration Client.

#### Loyalty

A customer can now use their hybrid loyalty discount even when using one of the force payment options on the DCR.

#### Secure Prompts

1. The following three secure prompts were added to Gilbarco and Wayne DCRs:

* Enter Addl Fleet Data
* Enter Maintenance ID
* Enter Trailer Hours

2. The following two secure prompts were added for Gilbarco DCRs:

* Enter Employee Number
* Enter Work Order Number

### EPS System <a href="#bookmark204" id="bookmark204"></a>

#### Force PIN Entry for Cashback

The Force PIN Entry for Cashback default is now set to Enabled (checked) and is not allowed to be Disabled (unchecked). The parameter is located at Verifone Configuration Client Payment Controller > EPS Configuration > Payment Controller > EPS Configuration > EPS Global Configuration > EPS tab > Cashback section.

### Loyalty <a href="#bookmark205" id="bookmark205"></a>

#### Enablement

1. The “Loyalty Enabled” option in POS Configuration is now read-only. It will accurately display the status indicating whether a loyalty FEP is active based on an automated data exchange with the EPS. Users are restricted from making changes to this field through Verifone Configuration Client or Back Office.
2. The “Enable Card Type for Loyalty” option in Loyalty Card Configuration will now appear grayed out. Loyalty Hybrid card functionality, if desired, may be enabled manually using the “Loyalty Card Configuration” tab or downloading a Card Table from a VIPER table partner. Users are restricted from making changes to this field through Verifone Configuration Client or Back Office.

### Mobile <a href="#bookmark206" id="bookmark206"></a>

#### NACS Product Code and Fuel Grade ID

The NACS Product Code will now be sent in the mobile message instead of the Fuel Grade ID.

### POS System <a href="#bookmark207" id="bookmark207"></a>

#### Hard Disk Drive

Verifone Commander hard disk drive notifications will now be reported on the POS alarm line and to the transaction journal.

#### POS Screen Settings

Verifone Commander system screensaver and brightness settings will now be backed up and restored after an auto upgrade.

#### Site Assets Data

PIN pad and Site ID details have been added to the Site Assets Data.

### Sales <a href="#bookmark208" id="bookmark208"></a>

#### Age Restriction Items

Additionally, Self Checkout and POS now support the ability to sell multiple types of age restricted items in the same transaction. If additional ID details are required, the system will prompt for them.

{% hint style="info" %}
With these changes, the Rule Manager action “Apply ID Check” is no longer supported.
{% endhint %}

<h2 id="bookmark209" align="center">Resolutions</h2>

### Verifone C18 Self Checkout <a href="#bookmark210" id="bookmark210"></a>

When images were uploaded and then assigned to either menus or PLUs, they were stretched and not keeping the aspect ratio that was used in the original file on Verifone Self Checkout. This was corrected.

### Dispenser Card Readers <a href="#bookmark211" id="bookmark211"></a>

1. When the DCR unexpectedly lost the arming while in BUSYON, this caused it to transition into IDLEON causing a lockup. DCR initialization did not correct the problem. The Verifone Commander had to be rebooted. This was corrected and if the DCR unexpectedly loses the arming while in BUSYON, it will now transition into STOP rather than IDLEON.
2. Mastercard contactless transactions were declining on Gilbarco CRINDs. This was corrected.
3. When an invalid value was entered for a card with dynamic prompting at the DCR, it was prompting more than three times. This was corrected and the flow will terminate after three attempts.
4. When the DCR parameter “Approve All Sales” was enabled, the pump authorization for the second and any additional fuel products selected were not correctly using the original fuel product detail created. It was creating a new fuel product detail and not retaining the expected individual fuel grade limits provided from the host. This was corrected.

### EPS System <a href="#bookmark212" id="bookmark212"></a>

1. When a chip card was inserted incorrectly three times and then prompted to swipe multiple times, the runway lights were off and the cashier was prompted to manually enter the account information.This was corrected and after three bad attempts to read the card, the PIN pad displays waiting for cashier and then the cashier enters the card data.
2. Indoor transaction with a CDCVM still prompted for ZIP Code. This was corrected.
3. PIN pad was getting stuck at the “Reward Customer Yes/No” prompt when the Cancel soft or hard key was used. The “Waiting for Cashier” message was not displayed. If the MOP key on the POS was pressed, the transaction continued. This was corrected.
4. Mobile Service was logging in as POS version 1.00.00 and it was overwriting the correct version in the network batch. This was corrected.
5. For VISA Fleet transactions, Addl Fleet data 1 and Addl Fleet data 2 prompts were displayed as Addl Fleet data twice. This was corrected and now they are displayed as Addl Fleet data 1 and Addl Fleet data 2 so that user can distinguish between the prompts.
6. Fuelman EMV C4 Card was not prompting for ID Number and Job Number. Odometer and Driver ID were prompted and the transaction was approved. This was corrected.
7. There were extra buffers created when a batch close was performed. This had the potential to occasionally cause an out of memory issue that resulted in transactions failing when trying to run transactions on the POS. Rebooting the Verifone Commander temporarily fixed the issue. This was corrected and the extra buffers will no longer be created during a batch close.
8. EMV Debit cards were declining on the first insert, but approving on the second insert for the following transaction types:

* Swipe Ahead disabled
* No Loyalty in transaction
* Cashier pressed “Total and then pressed the “Cards” MOP key
* Customer inserted card and then selected cashback This was corrected.

9. The “Split Tender Not Allowed” message displayed on the PIN pad for all transactions. This was corrected.
10. Network body was not printed in the receipt for fallback preauthorization transactions. This was corrected.

### InComm <a href="#incomm" id="incomm"></a>

A blank line was displaying in the middle of Incomm MSR receipts. This blank line was removed.

### Loyalty <a href="#bookmark214" id="bookmark214"></a>

1. When there was a loyalty line item discount for the entire fueled amount, it was presented as a canceled preauthorization and caused loyalty not to finalize the rewards. This was corrected.
2. After upgrading to Release (Base) 54.02.00, loyalty could only be entered with Alternate ID. When a card was swiped or scanned, the “Invalid Card” message displayed. This was corrected.
3. Loyalty Reports were not displaying transactions if the loyalty program name contained an apostrophe. This was corrected and now the reports can handle apostrophes and double quotes in the loyalty program name.

### Mobile <a href="#bookmark215" id="bookmark215"></a>

1. Mobile Payment at the DCR was not working when Full Service Attendant and Require Attendant Card were both enabled. This was corrected.
2. When trying to pull the mobile reports, the POS was displaying the “Mobile Service Unavailable” message. This was corrected.
3. Mobile Transactions were not displaying on the Terminal Batch Loyalty Detail Report. This was corrected.

### POS System <a href="#bookmark216" id="bookmark216"></a>

1. In the 55.00.00 release, the PLU values for import/export were changed to allow only true or false values. When a back office partner sent PLU data to the Verifone Commander with configuration values set to yes or no instead of true or false, it would cause the import to fail. This was corrected and now the system can handle the back office PLU parameter values set to yes or no along with the existing true or false values.
2. It was possible for the Verifone Commander to get stuck at “A2” on the 7-segment status display following an attempted Auto Upgrade to B53.41.02. This was corrected for future upgrades.
3. When trying to open the Verifone Configuration Client on the POS, it was possible for the POS terminal to intermittently get stuck on the “Loading Application” screen and had to be manually rebooted. This was occurring on the Topaz, Ruby2, and C18. This was corrected.
4. Occasionally, the Auto Upgrade failed at “Comm Check Stage-1”. This was corrected and now the Auto Upgrade is successful.
5. No alarm sounds were sent to the POS for functions such as the audible help message or dispensers calling in. This was corrected.
6. When a single letter was given to a credit card for an abbreviation in the Verifone Cloud, the Verifone Commander was displaying an error. This was corrected.
7. Back Office software was unable to process reports due to a date format change. This was corrected by reverting back to the original date format.

### Proprietary Fleet <a href="#proprietary_fleet" id="proprietary_fleet"></a>

For Verifone Commander E installations, when the proprietary fleet host was not providing product codes in the response message, the Verifone Commander E was removing all product codes obtained from the Card Preauthorization request's sales Item lines. This caused the third-party POS not to approve the proprietary fleet card transaction. This was corrected and now when proprietary fleet host does not return products codes in the response message, the Verifone Commander E will retain the existing sales item product codes from Card Preauthorization request.

### Reports <a href="#bookmark218" id="bookmark218"></a>

Cashier number was not printed in the PLU Exception Report. This was corrected.

### Sales <a href="#bookmark219" id="bookmark219"></a>

1. For an Age Verification transaction, when an item with “Bypass ID Check” was added first and then an item with “Force Scan/Swipe Only” was added second, the POS displayed “Purchase not allowed” for the second item. This was corrected.
2. On the POS, if the numeric keypad was displayed and an age restricted item was attempted to be sold requiring an ID to be scanned, the cashier could press OK on the numeric keypad and it would prompt for manual entry of the DOB. The POS should have displayed a message that item could not be sold. This was corrected.
3. The PIN pad was displaying the “POP DIAG Err” message followed eventually by a POS register lockup when performing transactions. The PIN pad had to be rebooted to clear the message. This was corrected.

<h2 id="bookmark220" align="center">FEP Specific Changes</h2>

### HPS FEP <a href="#hps_fep" id="hps_fep"></a>

#### Resolutions <a href="#bookmark222" id="bookmark222"></a>

The following JCB/UP Certification issues were corrected:

* The Data Element (DE) 22.8 value was incorrect for PIN bypass transactions.
* The Data Element (DE) 22.10 value was incorrect for contactless transactions.
* The Data Element (DE) 48.14 value was incorrect for Debit transactions.

### NBS FEP <a href="#nbs_fep" id="nbs_fep"></a>

#### Enhancement <a href="#bookmark224" id="bookmark224"></a>

**Fuelman**

EMV Fuelman cards are now supported for the NBS distribution.

#### Resolution <a href="#bookmark225" id="bookmark225"></a>

When the Verifone Commander received a “Denied 01” action code from the host, it was not capturing the optional host message and displaying at the DCR. This was corrected and now the optional message is displayed.

### Rapid Connect FEP <a href="#bookmark226" id="bookmark226"></a>

#### Enhancements <a href="#enhancements" id="enhancements"></a>

**Marathon Brand**

1. The Marathon brand has been added as an install option in the Buypass distribution using Fiserv DCT.
2. For the Marathon Configuration in the Buypass Distribution, the Automatic End Of Day (AEOD) parameter will be editable, but disabled by default.

**TAVE**

1. A new feature has been implemented for TAVE to allow different brand information in a mixed indoor and outdoor terminal environment. Also, the user can define specific communication settings for outdoor terminals, including TAVE message types and relevant configurations.
2. Inside and outside TAVE brand default values can now be configured under Verifone Configuration Client > Payment Controller > EPS Configuration > Buypass Configuration.

**Valero**

The following configuration defaults have been updated for the Valero Buypass Distribution located at Verifone Configuration Client Payment Controller > EPS Configuration > Buypass Configuration > Admin Messages:

* Send Fuel Sale XML to Enabled (checked) and is not allowed to be Disabled (unchecked)
* Send Site Asset As XML to Enabled (checked) and is not allowed to be Disabled (unchecked)
* Send Site Asset As CSV to Disabled (unchecked) and is not allowed to be Enabled (checked)

#### Resolutions <a href="#bookmark228" id="bookmark228"></a>

1. If a dispenser is configured to be unattended, the setting was not sent with the preauthorization, but the “attended” setting was sent. This was corrected.
2. When a new BIN file that excluded 8-digit BINs was received and loaded for a TAVED Gilbarco M5, Debit Network Alliance cards were failing with a Try Again PIN error message. This was corrected.
3. The site was unable to do refunds when a gift card was used for payment in a transaction. The “Invalid TOR” message was displayed. This was corrected.
4. Sites were experiencing reversals after successful completion of transactions, and then a decline after the reversal. This was corrected.
5. TCH Fleet cards were displaying as declined on the PIN pad. This was corrected.

### Verifone EPS FEP <a href="#bookmark229" id="bookmark229"></a>

#### Enhancement <a href="#bookmark230" id="bookmark230"></a>

**Country Install Options**

New install options have been added to the Verifone Commander software for the Aruba, Suriname, Anguilla, and Guyana countries.

### WorldPay FEP <a href="#bookmark231" id="bookmark231"></a>

#### Resolution <a href="#bookmark232" id="bookmark232"></a>

The user was unable to open the InComm Reports at EPS Network Reports > EPS Secure Reports. A failure message was displayed. This was corrected.


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