# Important Information

### Verifone Commander Registration

If a site is auto upgrading using a USB flash drive or the autoupgrade.jar process, the Verifone Commander will need to be re-registered. Only auto upgrades sent through the VRSD request will maintain registration.

### M400 PINpad Automatic Software Updates

M400 and P400 PINpads connected on the Verifone Commander system loaded with EVPAY 2.03.03 r04 or higher will automatically upgrade to EVPAY 2.04.02 R1 upon installation of the 55.02.00 release. For the Fiserv (Buypass) and HPS distributions will be upgraded to the EVPAY 2.06.00 version. Also, the Shell FEP will not automatically upgrade to any EVPAY version.

### Upgrading From Release 53.26 or Lower to Release 55.02 and Higher <a href="#upgrading_from_release_53.26_or_lower_to" id="upgrading_from_release_53.26_or_lower_to"></a>

If a site is upgrading from release 53.26 or lower to release 55.02 and higher, it is recommended to use the following instructions instead of the Package Sender (Auto\_Upgrade.jar):

{% stepper %}
{% step %}
**Back Up**

Back up the site data using the SMS Import/Export Utility.
{% endstep %}

{% step %}
**Manual Reload**

Perform a manual reload using the Petro Suite Installer.
{% endstep %}

{% step %}
**Restore**

Restore the site data using the SMS Import/Export Utility.
{% endstep %}
{% endstepper %}

The alternative software loading methods are VRSD and USB. See the Verifone Commander and POS Software Installation Guides for more information.

### Verifone Expired Site Solution (ASM) and Onboarding Messages <a href="#verifone_expired_site_solution_-asm-_and" id="verifone_expired_site_solution_-asm-_and"></a>

Starting with Release 53.41.00, expired Site Solution (ASM) and C-Site Management Onboarding requirement messages and alarms will display on the POS. The messages briefly explain the appropriate actions that the site needs to take for the messages to stop.

### Base Release, Suite, and FEP Version Alignment <a href="#base_release-_suite-_and_fep_version_ali" id="base_release-_suite-_and_fep_version_ali"></a>

Starting with Release 55.00.00, the Distribution Suite and FEP version have been updated to align and, in most cases, have the same version as the Base version.

### OS Update <a href="#bookmark13" id="bookmark13"></a>

Starting with Release (Base) 55.00.00, the Verifone Commander and POS Workstations will now share one common OS with SELinux (Security-Enhanced Linux).

### Downgrading from Release (Base) 55 to a Lower Version <a href="#downgrading_from_release_-base-_55_to_a" id="downgrading_from_release_-base-_55_to_a"></a>

If a site needs to downgrade their Verifone Commander or POS from Release (Base) 55.00.00, follow the procedures in the downgrade document located at:

* Premier Portal > Manage > Petro Downloads > Commander & RubyCi > Commander Tools, User References, and Other Documentation > Documentation
* Premier Portal > Manage > Petro Downloads > Commander & RubyCi > POS > C18, Ruby2, or Topaz Documentation areas.

### Release 55.00.00 and POS Pairing <a href="#release_55.00.00_and_pos_pairing" id="release_55.00.00_and_pos_pairing"></a>

The POS Pairing process may take up to two additional minutes to complete while “Processing, please wait...” is displayed on the POS workstation screen. Do not reboot the POS while this message is displayed.

### Lab, Beta, or Production Software Status <a href="#lab-_beta-_or_production_software_status" id="lab-_beta-_or_production_software_status"></a>

See the Lab, Beta, or Production software sections on the Premier Portal for the release status of each FEP’s software at Manage > Petro Downloads > Commander and RubyCi > Commander Software Suites, Release Notes and Documentation. These release notes contain all the information for all release statuses.

### Configuring the Verifone C18 when using a Legacy Scanner <a href="#configuring_the_verifone_c18_when_using" id="configuring_the_verifone_c18_when_using"></a>

Sites that do not have a 2D scanner will need to disable swipe ahead in order to process Easy ID or a POP Membership card at the PIN pad. Do the following two steps consecutively:

* On the Verifone C18 POS, disable Swipe Ahead at Cashier Functions (CSR Func) > Maintenance > Device Configuration > PINPAD configuration > EPS PINPAD with Driver License and POP Membership.
* On the Verifone MX 900 Series PIN pad, edit the Config.Usr1 Swipe Ahead value found in System Mode at Home > Administration > Config by entering the Config.Usr1 file. Under the \[PERM] section, there will be a Swipe Ahead parameter with a '0' or a '1' value. The value should be set to ‘0’ to disable it. After the change, reboot the PIN pad.

See the Commander User Reference for Release 55.02 for more information on scanners.

### EMV Certified <a href="#emv_certified" id="emv_certified"></a>

This software version supports Contact and Contactless Indoor. See the Dispenser Card Reader section towards the back of these release notes for EMV Contact and Contactless Support for each dispenser manufacturer.

### Verifone EPS (LAC) Outdoor EMV <a href="#verifone_eps_-lac-_outdoor_emv" id="verifone_eps_-lac-_outdoor_emv"></a>

Outdoor EMV is only for Trinidad and Tobago locations.

### TLS Support <a href="#tls_support" id="tls_support"></a>

{% hint style="info" %}
The steps below are only required for a manual software installation. The Auto Upgrade automatically sets the TLS settings.
{% endhint %}

To set up TLS and if this is a manual software installation, follow these steps:

1. On the Verifone MX PINpad, the Port needs to be set to ‘5000’ at Configuration > Network Settings.
2. On the Verifone Commander, the POP has to be configured to “Connect with SSL” and Secure Port ‘5000’ at Configuration Client > Payment Controller > EPS Global Configuration > POP.

See the latest Verifone ViperPAY User Guide and Commander documentation for more details on accessing these areas.

### Buypass Software Installation

During the software installation, the system prompts for Brand Selection. Choose from the drop-down menu and then click OK.

<p align="center"><img src="/files/qipsclk77gaIVpa6xN12" alt=""><br></p>

After installation, see the Help menu and the About to check the Brand selection.

### VAPS Software Installation <a href="#vaps_software_installation" id="vaps_software_installation"></a>

During the software installation, the system prompts for Brand Selection. Choose from the drop-down menu and then click OK.

<p align="center"><img src="/files/G9JCGzhXxWCHTLYpnO1l" alt=""><br></p>

After installation, see the Help menu and the About to check the Brand selection.

### Verifone Remote Software Delivery (VRSD)

The Verifone Commander supports the Verifone Remote Software Download (VRSD) to allow automated software updates from the Verifone servers. See the Verifone Remote Software Delivery Implementation Guide for more information.

### FEP Configuration Documentation

See the Verifone Commander Network Configuration Guide.


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