# Fuel Price Sign User Guide

## Revision History

<table><thead><tr><th width="203">Date</th><th>Description</th></tr></thead><tbody><tr><td>08/30/2024</td><td>Initial Documentation Release</td></tr></tbody></table>

## Introduction

Electronic Price Signs is a feature that is supported by the Verifone Commander.

## Supported Fuel Price Signs

### Supported Fuel Price Signs with Tested Interface

* Able Applied Technologies
  * AAT Live Hub (AAT-LH-V1)
* DakTronics
  * DM-100 PSC (0A-1196-0133)
  * 4-digit 13" LED Display (DF-1020)
* FutureMedia Displays Inc.: PriceVision LED Model FMD9-GSX.
* Guru Digital Media: Guru Price Sign.
* WatchFire: Price Watcher Sign.

### Supported Fuel Price Signs without Tested Interface

* Everbrite
* Skyline
* NOVYC Electronics Inc.
* PWM

### Contact Information

| Manufacturer                                | Contact Information                                                                              |
| ------------------------------------------- | ------------------------------------------------------------------------------------------------ |
| Able Applied Technologies                   | Phone: (604) 388-8866 Website: [www.ableat.com](http://www.ableat.com)                           |
| DakTronics                                  | Phone: (605) 692-0200 Website: [www.daktronics.com](http://www.daktronics.com)                   |
| Everbrite                                   | Phone: (800) 558-3888 Website: [www.everbrite.com](http://www.everbrite.com)                     |
| Future Media Displays                       | Phone: (972) 770-00000 Website: [www.pricevision.com](http://www.pricevision.com)                |
| Gasoline Advertising Products (Innovations) | Phone: (866) 442-7744 Website: [www.gasolineadvertising.com](http://www.gasolineadvertising.com) |
| Guru Digital media                          | Phone: (855) 722-4378 Website: [www.gurudm.com](http://www.gurudm.com)                           |
| NOVYC Electronics Inc.                      | Phone: (514) 683-0300 Website: [www.novyc.com](http://www.novyc.com)                             |
| PWM Price Signs                             | Phone: (713) 290-0626 Website: [www.pwm.com](http://www.pwm.com)                                 |
| Skyline Products                            | Phone: (866) 961-4084 Website: [www.skylineproducts.com](http://www.skylineproducts.com)         |
| Watchfire Signs                             | Phone: (800) 637-2645 Website: [www.watchfiresigns.com](http://www.watchfiresigns.com)           |

## Cable Connections

See the Fuel Price Sign Manufacturer Installation Instructions for cable connections.

## Verifone Commander Configuration Client

Use this section of configure the fuel price signs in Verifone Commander Configuration Client.

{% stepper %}
{% step %}
**Log into Verifone**\
Log into Verifone Commander Configuration Client using <https://192.168.31.11/ConfigClient.html.>
{% endstep %}

{% step %}
**Navigate to Tools**\
Navigate to Tools and click on **\[Managed Modules]**.

<figure><img src="/files/xBIvsNR3E8Rtf7i7Tbqu" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Current Configuration**\
In the Current Configuration tab, select **\[site controller]** from the Host Names drop-down menu. In the Select Module drop-down menu, select **\[Fuel Price Display]**. Click **\[Advanced Settings]** for the connected channel. In the Serial Port Name drop-down menu, select the port that is connected to the Fuel Price Sign equipment. Click **\[Save]** in the dialog box and on the Managed Modules form.
{% endstep %}

{% step %}
**Fuel Price Display**\
Navigate to Devices and click on Fuel Price Display.

<figure><img src="/files/j4qbhYon2OXSkpubRIDo" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**In the Fuel Price Display Configuration**\
In the Fuel Price Display Configuration, do the following:

* Site Parameters - This section will specify whether or not the Electronic Price Display feature is enabled, and what channel the price sign is connected to the Verifone Commander.
  * Select the Fuel Price Display Channel that was chosen in the previous Managed Modules step.
  * Click on the Enable Channel box. If the Enable Channel box is checked and the Verifone Commander is not communicating with the price sign interface box, fuel cannot be initialized.
  * Select the amount of seconds for the Delay Pump.
  * Select the amount of seconds for the Delay Sign.
* Product Mapping - This section will specify how and where the fuel products are defined on the Verifone Commander will be displayed on the price sign.
  * Select the Fuel Price Display ID. See the manufacturer price sign documentation to determine what Fuel Price Display ID should be used for the Fuel Product being configured.
  * Click on the Enable box. If the Enable box is checked and the Verifone Commander is not communicating with the price sign interface box, fuel cannot be initialized.
  * Select the product to be mapped and make sure it is enabled in Forecourt > Fuel Configuration > Fuel Products.
  * Select the service level.
  * Select the price level to be displayed on the sign.
  * Select the position for the implied decimal.

{% hint style="info" %}
Each time a Fuel Product is configured the user MUST click \[Save] before moving on to the next product. The Fuel Price Display ID must be different for EACH Fuel product regardless of whether or not they are enabled.
{% endhint %}

* Fuel Price Display Text - This section will allow for text entry on price signs that support the feature. Any restrictions on character count or number of lines allowed will be applied by the price sign.
  {% endstep %}

{% step %}
**Forecourt > Fuel**\
Navigate to Forecourt > Fuel and click on **\[Fuel Prices - Pending]**.

<figure><img src="/files/r7d4UWTYsOsgGtfyE2Zo" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Pending Prices**\
On the Fuel Prices - Pending window, select the product and then key in the desired price for each tier. Repeat this step for each product and then click **\[Save]**.

<figure><img src="/files/wxQz6INVYt6hsA272qAO" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Tools**\
Navigate to Tools and click on **\[Refresh Configuration]**.

<figure><img src="/files/4A7MIi5N6602Fz74glO1" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Devices**\
Navigate to Devices > Initialization and click on **\[Fuel Price Display]**.

<figure><img src="/files/rrKAkibxTQk2gwOxMS95" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Forecourt > Initialization**\
Navigate to Forecourt > Initialization and click on **\[Fuel]**.

<figure><img src="/files/ePrBY46NxqTSlDHU4wA8" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Fuel Prices**\
Navigate to Forecourt > Initialization and click on **\[Fuel Prices]**. The Fuel Price Sign should update in the next few seconds.

<figure><img src="/files/zQNhdeaDRWwwB9AFmvSv" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Verify the display**\
Verify that the new price is displayed on the Fuel Price Sign.
{% endstep %}
{% endstepper %}

## Troubleshooting

### Error Messages

Error messages that appear on the C18 alarm line are generated by the price sign. During meetings held with all the sign manufacturers listed above, it was decided that all price sign errors generated by the specific sign would simply be displayed on the C18, and any troubleshooting or repair of said errors would be the responsibility of the sign manufacturer.


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