# Identifying Topaz XL 310 vs Topaz XL 410

### How to Identify a Topaz XL 310 vs 410?

When trying to identify the model type of a Topaz XL, please reference the 3 areas listed below.  The areas highlighted in red, draw attention to the key differences between the Topaz XL 310 and 410.

### DIAGNOSTIC PANEL

<p align="center">The Topaz XL 310 has a <mark style="color:$danger;"><strong>RED</strong></mark> soft reset button.</p>

<div align="center"><figure><img src="/files/jJoja1PyOlwfLgOFJWwg" alt=""><figcaption><p>Topaz XL 310 (Red Reset Button)</p></figcaption></figure></div>

<p align="center">The Topaz XL 410 has a <strong>BLACK</strong> soft reset button.</p>

<figure><img src="/files/ldqbjGpRk6X6KnkX1MWM" alt=""><figcaption><p>Topaz XL 410 (Black Reset Button)</p></figcaption></figure>

### BACK PANEL

<p align="center">The Topaz XL 310 has <strong>Metal</strong> audio jacks side by side.</p>

<figure><img src="/files/Xm37eJUXWvg8yKtt11M0" alt=""><figcaption><p>Topaz XL 310 (Horizonal/Metal Audio jacks)</p></figcaption></figure>

<p align="center">The Topaz XL 410 has a <mark style="color:$danger;"><strong>Red</strong></mark> and <mark style="background-color:$success;">Green</mark> audio jacks above each, to the right of an HDMI jack.</p>

<figure><img src="/files/jOJFkwugCsY39hbz2bg1" alt=""><figcaption><p>Topaz XL 410 (Vertical red/green Audio jacks)</p></figcaption></figure>

### LABEL ON THE BOTTOM OF THE TOPAZ

<p align="center">The label on the bottom of the unit will list the Part Number showing <strong>310</strong> or <strong>410</strong>.</p>

<div><figure><img src="/files/lO0L0AFO5pGaBEC7W5I3" alt=""><figcaption></figcaption></figure> <figure><img src="/files/a55IvYmwSswPybETiHic" alt=""><figcaption></figcaption></figure></div>


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