> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/petroleum-docs/petro-and-c-store/commander-central/commander-central-user-guide/external-access-approval/vasc-site-management.md).

# VASC Site Management

## Configuration Areas and Default Permissions

Each configuration area a merchant can assign to a VASC company carries a default permission level, applied automatically at assignment time. All areas except Fuel Prices grant View and Edit together as a single assignment.

<table><thead><tr><th width="249" valign="top">Configuration Area</th><th valign="top">Features Default Permission</th></tr></thead><tbody><tr><td valign="top">Access Control</td><td valign="top">View / Edit</td></tr><tr><td valign="top">Devices</td><td valign="top">View / Edit</td></tr><tr><td valign="top">Forecourt</td><td valign="top">View / Edit</td></tr><tr><td valign="top">Fuel Prices</td><td valign="top"><p>View only. Edit must be explicitly enabled by the merchant as a separate action.</p><div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p>Fuel Prices is the only configuration area where View and Edit are not granted together by default.</p></div></td></tr><tr><td valign="top">Payment Configuration</td><td valign="top">View / Edit</td></tr><tr><td valign="top">Promos and Discounts</td><td valign="top">View / Edit</td></tr><tr><td valign="top">Reporting</td><td valign="top">View / Edit</td></tr><tr><td valign="top">Store Operations</td><td valign="top">View / Edit</td></tr><tr><td valign="top">System Settings</td><td valign="top">View / Edit</td></tr></tbody></table>

## VASC Site Management

To assign or remove a VASC Company, navigate to the top menu on Verifone Commander Central and select **Administration > External Access** and click on **VASC Site Management**.

<figure><img src="https://2845923820-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Ff8N3RLcEwSqYn1EvDXrj%2Fuploads%2FUc7kPAqiXSsLl1UHFlFk%2Fimage.png?alt=media&amp;token=95a7bf15-a224-4e22-9662-26569efffa35" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Only the site administrator can assign VASC companies.
{% endhint %}

Use the search boxes to display the Service ID, Site Name, Connection Status, or VASC Company.

<table><thead><tr><th width="182">Field/Button</th><th>Description</th></tr></thead><tbody><tr><td>Manage Sites</td><td>It allows the site admin to select VASCs to be assigned or unassigned to sites.</td></tr><tr><td>Manage Features</td><td>It allows the site admin to select configuration areas to assign to a VASC. Each area applies its default permission level (View, or View/Edit) automatically; see Configuration Areas and Default Permissions.</td></tr><tr><td>Service ID</td><td>It is a number assigned by Verifone to a site.</td></tr><tr><td>Site Name</td><td>It is the name of the site.</td></tr><tr><td>Connection Status</td><td>It lists the sites that are offline, online, or pending.</td></tr><tr><td>VASC Company</td><td>It lists the Verifone Authorized Service Contractor (VASC) company.</td></tr><tr><td>Features</td><td>It lists the features assigned to the VASC that they can edit.</td></tr></tbody></table>

<figure><img src="https://2845923820-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Ff8N3RLcEwSqYn1EvDXrj%2Fuploads%2FtYNmZNsJ5MPa2q2tt6VX%2Fimage.png?alt=media&amp;token=ba95565f-e2ba-424a-9163-fb00365e40d9" alt=""><figcaption></figcaption></figure>

Click on **Manage Sites**.

## Manage Sites

### Assign Sites

<figure><img src="https://2845923820-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Ff8N3RLcEwSqYn1EvDXrj%2Fuploads%2FLVhLW9onQnOEBe6dCHfj%2Fimage.png?alt=media&amp;token=4e64918c-dfda-4a4e-9d2c-a6eff1cb2fce" alt=""><figcaption></figcaption></figure>

{% stepper %}
{% step %}
**Assign Sites**

Select **Assign Sites**.
{% endstep %}

{% step %}
**Menu**

Select a VASC from the drop-down menu.
{% endstep %}

{% step %}
**Select VASC**

Add check mark(s) to the boxes next to the sites to be assigned to the VASC.
{% endstep %}

{% step %}
**Terms and Conditions**

Read the agreement and then add a check mark agreeing to the terms and conditions displayed on the form.
{% endstep %}

{% step %}
**Assign**

Click **Assign** and a message displays the quantity of sites assigned to the VASC.
{% endstep %}

{% step %}
**Close**

Click Close.
{% endstep %}
{% endstepper %}

### Unassign Sites

<figure><img src="https://2845923820-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Ff8N3RLcEwSqYn1EvDXrj%2Fuploads%2FZbqYkVmTMWbCY32fBouS%2Fimage.png?alt=media&amp;token=96450154-3520-4cc3-a973-488fd3e7e42b" alt=""><figcaption></figcaption></figure>

{% stepper %}
{% step %}
**Unassign**

Select Unassign Sites.
{% endstep %}

{% step %}
**Menu**

Select a VASC from the drop-down menu.
{% endstep %}

{% step %}
**Select VASC**

Add check mark(s) to the boxes next to the sites to be unassigned from the VASC.
{% endstep %}

{% step %}
**Terms and Conditions**

Read the agreement and then add a check mark understanding the terms and conditions displayed on the form.
{% endstep %}

{% step %}
**Unassign**&#x20;

{% endstep %}

{% step %}
**Close**

{% endstep %}
{% endstepper %}

## Manage Features

<figure><img src="https://2845923820-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Ff8N3RLcEwSqYn1EvDXrj%2Fuploads%2FPS69ORUxr8iqaxIXlZBh%2Fimage.png?alt=media&amp;token=fc0d455a-b906-4e3a-be4d-7d9cf9acb221" alt=""><figcaption></figcaption></figure>

Click on Manage Features.

### Assign Features

<figure><img src="https://2845923820-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Ff8N3RLcEwSqYn1EvDXrj%2Fuploads%2FVmeUeXZsiuLWzoJeQJo2%2Fimage.png?alt=media&amp;token=df59cb62-554e-429a-9c6d-e3be186be5ab" alt=""><figcaption></figcaption></figure>

{% stepper %}
{% step %}
**Assign Features**

Select Assign Features.
{% endstep %}

{% step %}
**Menu**

Select a VASC from the drop-down menu.
{% endstep %}

{% step %}
**Select VASC**

Add check mark(s) to the boxes next to the sites assigned to the VASC.
{% endstep %}

{% step %}
**Features**

Add check marks to the boxes for the features and whether they have edit or view permissions.
{% endstep %}

{% step %}
**Assign**

Click Assign and a message displays the site features assigned to the VASC.
{% endstep %}

{% step %}
**Close**

Click Close.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
Every assignment, unassignment, and Fuel Prices Edit-elevation action performed on this page is a configuration change and is captured in the site's Audit Log, showing the company, user, operation, and timestamp. See Audit Log for details.
{% endhint %}

### Unassign Features

<figure><img src="https://2845923820-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Ff8N3RLcEwSqYn1EvDXrj%2Fuploads%2FtZ57A4fj2kFMAfuTae7W%2Fimage.png?alt=media&amp;token=c67278f4-3960-4623-85db-05f490fc2b5d" alt=""><figcaption></figcaption></figure>

{% stepper %}
{% step %}
**Unassign Features**

Select Unassign Features.
{% endstep %}

{% step %}
**Menu**

Select a VASC from the drop-down menu.
{% endstep %}

{% step %}
**Select VASC**

Add check mark(s) to the boxes next to the sites assigned to the VASC.
{% endstep %}

{% step %}
**Features**

Uncheck the boxes for the features and whether they have edit or view permissions.
{% endstep %}

{% step %}
**Unassign**

Click Unassign and a message displays the site features assigned to the VASC.
{% endstep %}

{% step %}
**Close**

Click Close.
{% endstep %}
{% endstepper %}

### Elevating Fuel Prices to Edit

By default, assigning Fuel Prices to a VASC grants View only. To grant Edit access, the merchant must take a separate, explicit action — selecting Fuel Prices under Assign Features does not, by itself, grant Edit.

{% stepper %}
{% step %}
**Locate the VASC**

Navigate to Manage Features, and select the VASC company and site as in Assign Features above.
{% endstep %}

{% step %}
**Elevate permission**

With Fuel Prices already assigned (View), select the separate “Edit” control for Fuel Prices.

<figure><img src="https://2845923820-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Ff8N3RLcEwSqYn1EvDXrj%2Fuploads%2FM4i8fYd4XxlqE2ml1NHc%2Fimage.png?alt=media&amp;token=1853c5e0-f0a0-4bb6-a6fd-03e44780d8bc" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Assign and Record**

Assign the change. This action, like all VASC permission changes, this action is captured in the site's Audit Log (see Audit Log).
{% endstep %}
{% endstepper %}

### Restricting Sub-User Access (VASC Admin only)

A VASC Admin can restrict which of the company-assigned configuration areas an individual VASC sub-user may view or edit. A sub-user’s effective access is always the intersection of the merchant’s company-level assignment and the VASC Admin’s sub-user-level restriction — a sub-user can never be granted more access than the merchant assigned to the VASC company as a whole.

This restriction is configured by the VASC Admin from within the VASC’s own Commander Central session (see the “VASC Access” page, Section “Managing Sub-User Access”), not by the merchant. Merchants continue to grant and revoke company-level access from this page.


---

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