# My Account

The My Account section allows you to view and edit details regarding your specific user account including your name, language, and password.\
To view your account information, click on the profile icon in the top right corner of the Verifone Commander Central web page after logging in. Select My Account from the drop down.

<figure><img src="/files/v8ta5yqSo8tHeE3V7mXC" alt=""><figcaption></figcaption></figure>

The first page will display the account’s General Information. To make any changes select the Edit User button in the lower right corner.

<figure><img src="/files/q9Ci7HyBb9chlpgTxEo1" alt=""><figcaption></figcaption></figure>

<table data-header-hidden><thead><tr><th width="244" valign="top">Field</th><th valign="top">Description</th></tr></thead><tbody><tr><td valign="top">First name, Middle name, Last name</td><td valign="top"><p>Displays the users First, Middle (Optional), and Last (Optional) Name.</p><p>Note: For some users the First Name may display the users email address or their first and last name. This can be updated in Edit User.</p></td></tr><tr><td valign="top">Organization</td><td valign="top">Displays the organizations (company) name to which the user belongs.</td></tr><tr><td valign="top">Organization ID</td><td valign="top">Displays the Organization ID assigned to the company. This is a unique ID that is specific to the organization.</td></tr><tr><td valign="top">Email</td><td valign="top">Displays the user’s email address.</td></tr><tr><td valign="top">Phone Number</td><td valign="top">Displays the user’s phone number.</td></tr><tr><td valign="top">Roles</td><td valign="top">Displays all user roles assigned to the user. Role assignments cannot be changed in My Account. They are changed under Administration > Users.</td></tr><tr><td valign="top">Status</td><td valign="top">Displays if the account is enabled or disabled.</td></tr></tbody></table>

### Changing Password

{% stepper %}
{% step %}
**Log in**

To change your password, login with your current username and password.
{% endstep %}

{% step %}
**Profile Icon**

Select the profile icon in the top right corner of the Verifone Commander Central website and choose My Account.
{% endstep %}

{% step %}
**Edit**

Select the Edit user button under the General Information section.
{% endstep %}

{% step %}
**Change Password**

Towards the bottom of the page select the Change password button.

<figure><img src="/files/wnyt35t19kdRwKGRHihR" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Password**

Enter the current password in the first field. Type in the new password in the new password and Confirm new Password fields. Select Update to apply the new password.

* Passwords must be at least eight characters long and contain at least 1 number, at least one capital letter, at least one lowercase letter, and at least 1 symbol.
* Passwords must be different from the users’ last 10 passwords.
  {% endstep %}
  {% endstepper %}

### Forgot Password

In the event a user has forgotten their password, there is a Forgot Password option on the login screen of Verifone Commander Central.

{% stepper %}
{% step %}
**Email Address**

To reset your password, enter your email and select the submit button. After the email has been sent, the user can no longer log in with their previous password. The user must reset their password following the email instructions.

<figure><img src="/files/wzHn6bPL4oaUJviQuDAg" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**New Password**

After the password has been reset, the user must log in with the new password.
{% endstep %}
{% endstepper %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.verifone.com/petroleum-docs/petro-and-c-store/commander-central/commander-central-user-guide/my-account.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.