# Full Service Attendant {% hint style="info" %} Full Service Attendant is Read-Only. {% endhint %} Full Service Attendant is a network setting that marks a transaction as being handled by an employee rather than the customer, affecting fees, prompts, and how the processor classifies the sale. ## Full Service Acquirer Settings These settings define how the terminal communicates with the payment processor for full-service transactions. They ensure the transaction is routed, formatted, and classified correctly so the processor knows it was handled by an attendant rather than the customer.

Field/Button	Description
FEP Enabled	This indicates whether full-service transactions should be sent through a front-end processor instead of directly to the host.
Key Index	The key index tells the terminal which encryption key to use when securing full-service transaction data.
Discard	Remove any changes made to this form.
Apply Changes	Save all changes made to this form.

## Full Service Attendant FEP Cards These specify which card brands (like Visa, Mastercard, American Express, etc.) should be processed through the front-end processor when the transaction is handled by an attendant.

Field/Button	Description
Search Cards	To locate a card in the list, begin typing the card name in the search field. Select the card configuration to view or edit.
Card Table Index	The internal reference number the system uses to identify the card’s configuration entry
Card Abbreviation	A short code representing the card brand (e.g., VS for Visa).
Card Name	The full name of the card brand or network.
Lower ISO	The lowest BIN/ISO range that identifies cards belonging to this brand
Upper ISO	The highest BIN/ISO range for that card brand’s number range.
Pan Length	The allowed length(s) of the card number for that brand.
Card Enabled	Indicates whether the terminal is allowed to accept and process this card type.

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