VASC Access
The VASC company should email Petro Training to establish an initial VASC admin account unless one has already been created. Afterwards, the VASC can perform limited tasks and onboarding.
Website URL
Navigate to Verifone Commander Central.
VASC Welcome Page
After the VASC logs in, the Welcome Page displays.
Currently, the Verifone Commander Central Dashboard > Launch has not been implemented.
Site Management Menu
VASCs can update assigned site features in Verifone Commander Central after the site administrator grants them access. After approval, they are able to edit only the features assigned to them, ensuring controlled, secure, and role-based management of site settings. Navigate to Verifone Commander Central > Configuration > Site Management > (assigned site) to edit assigned features.
Assigned Features
Select the site to view the assigned features.
Configure or Edit
Use the Site Configuration steps in this guide to configure or edit the feature(s).
Hierarchy Menu
This section provides an overview of how to edit and manipulate hierarchies on the Merchant Administration page. A hierarchy structure allows the building or mapping of the business structure within Verifone Commander Central. Hierarchies should be configured before adding sites to Verifone Commander Central.
Hierarchy Menu
Navigate to Administration > Site Management > Hierarchy.
View Hierarchy
Log in
Log into the Verifone Commander Central application.
Hierarchy
Click on Administration > Site Management > Hierarchy.
Search
Use the Search bar to search for the name or use the collapsible menu below the search bar.
Edit Hierarchy
If a new VASC Administrator has not set up any hierarchy for the account, the display page will show the company name with any sub-entries all in one group.
Edit Hierarchy
Hierarchies can be edited by selecting the Edit Hierarchy button in the top right corner of the Hierarchy window.
Available Functions
The following icons, if available, will appear next to the hierarchy names. Not all icons will appear next to each name based on the available functions for that row.
Edits an existing groups name.
Adds a sub-group to an existing group.
Reorders icons by selecting the group to move from the list, and then dragging and dropping the group.
Adds a new group to the highlighted row. The new group name prompt will appear below this line when selecting this icon.
Deletes a group
Search Hierarchy
Key in the name of the group in the search field to narrow down the hierarchy to the entered characters.
Sites Menu
Log in
Log into the Verifone Commander Central application.
Sites
Click on Administration > Site Management > Sites.
Search
Use the Search bar to search for the Service ID, Site Name, or scroll through pages.
View Site Information
Click on a site to view the Site Details, Custom Attributes, or Hierarchy.
Site Details
View the site details and see the table below for descriptions.
Service ID*
The Verifone Service ID shown in the site’s contract with Verifone.
Site ID
Any ID number used by the organization operating the site.
Site Name
The name of the site. This is useful when searching for sites. You must enter a site name.
Street Address
The physical address of the site.
Country
Choose a country from the drop-down list.
State
Choose a state from the drop-down list.
City
The municipality in which the site is located (or equivalent).
ZIP Code
The ZIP code for the site.
Phone
The phone number for the site.
Custom Attributes
Custom attributes allow users to search for sites based on specific criteria relevant to those sites, such as brand of fuel sold, software version on the site controller, type of installation, etc. Up to five attributes can be added per site.
Custom Atributes
Select the Custom Attributes within the Site Details form.
+Create New
Select +Create New.
Attribute Name
Enter the name for the attribute in the field that appears.
Attribute Value
Enter a value in the field provided.
Delete
To delete an attribute, select the Trash can icon.
Hierarchy
Use this section to re-assign a site to another group.
Hierarchy
Select the Hierarchy within the Site Details form.
Search
Search for the new VASC group by name.
Re-Assign
Click on the VASC group and then click on the Re-assign to this group button.
Save
Click Save Changes or Cancel.
Users Menu
Before creating users, Hierarchies and Sites must already be configured.
Search for a User
Users
To search for a user, navigate to Administration > User Management > Users.
Search
Search by name, created date, or filter.
Add User
Users
To create new users, navigate to Administration > User Management > Users.
Add User
Click Add User in the top right corner of the screen. Complete the required fields using the table below for reference.
Name
Enter in the name of the VASC. It is recommended to use the First and Last name in the name field.
Enter in the email address for the VASC. It is recommended to use company email addresses when possible. The email address is used for logging into Verifone Commander Central.
Status
VASCs can be set to active or deactivated if they no longer need access to the Verifone Commander Central application.
Technician ID
Enter the ID for the VASC.
Role
Assign the role from the list that best fits the VASC’s job functions.
Site Assignments
VASCs can be assigned to specific hierarchies, meaning they can be permitted access to only a subset of sites. If the VASC requires access to all sites, then select the first option under site assignments which will select all locations.
Create User
Click to create the user (VASC).
Discard
Click to discard all entries on the current form.
Deleting a User
Users
To delete users, navigate to Administration > User Management > Users.
Select User
Select the user from the list.
Delete User
Select Delete User on the bottom left corner of the User Detail screen. To utilize the same email address, the Verifone Helpdesk must be contacted to fully remove the users email address.
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