# Support Resources

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## Get Help at verifone.com

If you don't have an account or are a Verifone Merchant, visit [verifone.com/support](https://verifone.com/support) to review your support options.&#x20;

### Create an Account

If you're a developer or partner, once authenticated, you may have access to the following resources based on your role and needs.&#x20;

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><h3>Jira Service Desk</h3></td><td>For technical questions or problems access to a JIRA Service Desk is available to help. </td><td></td></tr><tr><td><h3>Support by email</h3></td><td>E-mail if you have any questions or if you encounter any issues with our products and services.</td><td></td></tr><tr><td><h3>Signing Portal</h3></td><td>Request certificates or sign your application for production devices.</td><td></td></tr></tbody></table>

<p align="center"><a href="https://partner-registration.verifone.com/" class="button primary" data-icon="key">Register for an Account</a></p>
{% endif %}

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These portals can help resolve many needs and should be used first for the best results.&#x20;

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><h3>Jira Service Desk</h3></td><td>If you have a technical question or problem, and you already have a Jira Service Desk integration, raise a ticket.</td><td><a href="https://verifone.atlassian.net/servicedesk/" class="button primary" data-icon="jira">Submit a JIRA Ticket</a></td><td></td></tr><tr><td><h3>Support by email</h3></td><td>Send us an e-mail if you have any questions or if you encounter any issues with our products and services.</td><td><a href="https://support.verifone.com/s/supportbyemail" class="button primary" data-icon="envelope">Get in Touch</a></td><td></td></tr><tr><td><h3>Signing Portal</h3></td><td>Request certificates or sign your application for production devices.</td><td><a href="https://sign.verifone.com/signin" class="button primary" data-icon="signature-lock">Signing Portal</a></td><td></td></tr></tbody></table>

{% endif %}

{% if visitor.isSet === true %}

## Still need help?

If you need additional help or can't find the right resources, reach out to your country or regional help contact for more.&#x20;

| Country                            | Contact details                                                    |
| ---------------------------------- | ------------------------------------------------------------------ |
| Australia                          | [support.eftpos.co.nz](https://support.eftpos.co.nz/)              |
| Denmark – Intercard Acquiring      | <denmark.helpdesk@verifone.com>                                    |
| Denmark – Sales Connector & Legacy | <support@verifone.dk>                                              |
| Estonia                            | <abi@verifone.com>                                                 |
| Finland – Intercard Acquiring      | <fin.helpdesk@verifone.com>                                        |
| Finland – Legacy                   | <asiakaspalvelu@verifone.fi>                                       |
| France – Intercard Acquiring       | <fra.helpdesk@verifone.com>                                        |
| Germany                            | <support.vp@verifone.com>                                          |
| Global Ecommerce                   | <ecommsupport@verifone.com>                                        |
| Iceland                            | <verifone@verifone.is>                                             |
| Israel                             | <i.vipsupport@smokestack.verifone.com>                             |
| Latvia                             | <palidziba@verifone.com>                                           |
| Lithuania                          | <pagalba@verifone.com>                                             |
| New Zealand                        | [support.eftpos.co.nz/portal](https://support.eftpos.co.nz/portal) |
| Norway – Intercard Acquiring       | <nor.helpdesk@verifone.com>                                        |
| Norway – Sales Connector & Legacy  | <support@verifone.no>                                              |
| Poland                             | <coa.pl@verifone.com>                                              |
| Portugal                           | <lis.avariastpaCWL@verifone.com>                                   |
| Sweden – Intercard Acquiring       | <swe.helpdesk@verifone.com>                                        |
| Sweden – Sales Connector & Legacy  | <support@verifone.se>                                              |
| Turkey                             | <destek@verifone.com>                                              |
| UK & Ireland – Intercard Acquiring | <uk.support@verifone.com>                                          |
| UK & Ireland – Ocius and Ecommerce | <uk.helpdesk@verifone.com>                                         |
| United States                      | [support.verifone.com](https://support.verifone.com/s/)            |
| {% endif %}                        |                                                                    |

### Not yet a Verifone customer?

We’ll help you choose the right payment solution for your business, wherever you want to sell, in-person or online. Our team of experts will happily discuss your needs.

<a href="https://www.verifone.com/en/global/contact-sales" class="button primary" data-icon="phone">Contact sales</a>&#x20;


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