> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-denmark/t650/vejledninger/sadan-udforer-du-en-refundering.md).

# Sådan udfører du en refundering

Refundér en gennemført transaktion på en T650-terminal.

{% hint style="info" %}
**Brug dette, når** du skal refundere en gennemført transaktion på en T650-terminal.
{% endhint %}

{% hint style="info" %}
Transaktioner fra samme dag kan ikke refunderes — du kan i stedet annullere dem. Se [Sådan annullerer du transaktioner](/support-denmark/t650/vejledninger/sadan-annullerer-du-transaktioner.md).
{% endhint %}

## Foretag en refundering

{% stepper %}
{% step %}

### Indtast returbeløbet

På betalingsskærmen skal du indtaste **returbeløbet**.
{% endstep %}

{% step %}

### Vælg Retur

Tryk på **Andet**, og vælg derefter **Retur**.
{% endstep %}

{% step %}

### Indtast kassemedarbejderens adgangskode

Indtast **Kassemedarbejderens adgangskode** af sikkerhedshensyn.
{% endstep %}

{% step %}

### Præsenter kortet

Returbeløbet vises på skærmen. Tryk på **Kort eller mobil**. Kunden kan indsætte, swipe eller tappe deres oprindelige betalingskort/enhed eller refundere via APM'er ved at vælge dem på skærmen.
{% endstep %}

{% step %}

### Vent på godkendelse

Terminalen behandler autorisationen og godkendelsen.
{% endstep %}

{% step %}

### Vælg en kvitteringsmulighed

Vælg en kvitteringsmulighed.
{% endstep %}
{% endstepper %}

{% embed url="<https://www.youtube.com/watch?v=dk4Xo5fk60o>" %}

<details>

<summary>Nøgleord</summary>

Også kaldet: foretag en refundering, refundering af transaktion, retur, returbetaling, refusion, kassemedarbejderens adgangskode. Søgetermer: refundering, retur, tilbageførsel, kassemedarbejderens adgangskode, APM.

</details>


---

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