> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-denmark/tcs-client-verifone-pay/kom-godt-i-gang/sadan-nulstiller-du-en-glemt-adgangskode.md).

# Sådan nulstiller du en glemt adgangskode

Sådan får du en ny fast adgangskode til TCS via SMS, hvis du har glemt din.

{% hint style="info" %}
Brug denne vejledning, når du har glemt din faste adgangskode til TCS og ikke kan logge ind.
{% endhint %}

## Nulstil adgangskoden trin for trin

{% stepper %}
{% step %}

### Åbn siden til nulstilling

Klik på linket **Har du glemt din adgangskode?** på login-siden.
{% endstep %}

{% step %}

### Indtast dine oplysninger

Indtast dit **Brugernavn** og dit **Mobilnummer** (i fuldt format, f.eks. **+45…**), og klik på **Nulstil adgangskode**.

<figure><img src="https://4238701851-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkHppABR62cHvY5tNexuE%2Fuploads%2FX4RnaL4noGVVSZtcXEr5%2Ftcs-dk-reset.png?alt=media&amp;token=b0e17107-f7c6-48d2-8dcf-fabc75c72e01" alt="Siden Nulstil adgangskode"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Log ind med den nye adgangskode

Du får en **ny fast adgangskode** via SMS. Brug den til at logge ind, se [Sådan logger du ind på TCS](/support-denmark/tcs-client-verifone-pay/kom-godt-i-gang/sadan-logger-du-ind-pa-tcs.md).

{% hint style="success" %}
**Færdig!** Du kan nu logge ind med den nye adgangskode.
{% endhint %}
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
**Er din konto låst?** Kontoen låses, hvis der indtastes forkerte login-oplysninger **tre gange i træk**. Din TCS-administrator kan låse kontoen op, se [Sådan redigerer, låser op eller sletter du en bruger](/support-denmark/tcs-client-verifone-pay/brugeradministration/sadan-redigerer-laser-op-eller-sletter-du-en-bruger.md).
{% endhint %}

<details>

<summary>Nøgleord</summary>

Også kaldt: glemt adgangskode, glemt kodeord, ny adgangskode, nulstil adgangskode. Søgeord: har du glemt din adgangskode, nulstil adgangskode, SMS, låst konto.

</details>


---

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