> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-nordics/p400-two-piece-sa/how-tos/terminal-setup-out-of-box.md).

# Terminal Setup (Out of Box)

Activate your new P400 Two-Piece for the first time using the Device IDs from your order confirmation email.

{% hint style="info" %}
**Use this when** you're starting up your P400 Two-Piece for the first time and it asks for activation.
{% endhint %}

When you start your terminals for the first time, each unit asks to be activated with its own **Device ID** (also called Terminal ID).

## Before you start

{% hint style="warning" %}

* Connect both units to power and your network — see [How to Connect the Cables](/support-nordics/p400-two-piece-sa/how-tos/how-to-connect-the-cables.md).
* Have your **order confirmation email** from Verifone ready. It contains **two Device IDs** — one for each unit.
* Make sure you enter the **right Device ID for the right unit**. Each unit's **serial number** is on its underside.
  {% endhint %}

## Activate the terminals

{% stepper %}
{% step %}

### Answer the network question

When the terminal asks **"Do you wish to configure network?"**, press the **green tick (✓)**. This opens the network panel, so you can check the unit is connected.

If you need special network settings, <mark style="color:red;">contact Verifone Support</mark>.

<figure><img src="https://2708971099-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa0qV9Wx6LdSaDc8JrEef%2Fuploads%2FCPcxLmU3DHlhHZdWGNVZ%2Fimage.png?alt=media&#x26;token=e781bfa3-3cc9-4938-b963-538ce96cb380" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Check the connection is UP

* **Using a network (Ethernet/LAN) cable:** check that **LAN** shows as **UP**.
* **Can't use a network cable?** Connect the unit to **Wi-Fi** instead — see [How to Set Up Wi-Fi](/support-nordics/p400-two-piece-sa/how-tos/how-to-set-up-wi-fi.md). Then check that **Wi-Fi** shows as **UP**.

{% hint style="info" %}
If neither **LAN** nor **Wi-Fi** shows as **UP**, check the cables are connected properly, or <mark style="color:red;">contact Verifone Support</mark>.
{% endhint %}
{% endstep %}

{% step %}

### Leave the network panel

Once the connection shows as **UP**, press the **red button** to leave the network panel. The terminal moves on to the Device ID screen.
{% endstep %}

{% step %}

### Enter the Device ID

Enter the **Device ID** for this unit from your order confirmation email, then press the **green button**.

<figure><img src="https://2708971099-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa0qV9Wx6LdSaDc8JrEef%2Fuploads%2F8KXWiOEU9xsPyeudy3IG%2Fimage.png?alt=media&#x26;token=cd193b17-c2b8-4556-bda2-3de0e2dfe305" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Repeat on the other unit

Repeat Steps 1 to 4 on the other unit, using its **own Device ID**. The operator unit and customer unit each have a different Device ID.
{% endstep %}

{% step %}

### Wait about 15 minutes

Leave both units **untouched for about 15 minutes**. They'll automatically download their settings and restart.
{% endstep %}

{% step %}

### Connect the two units together

Once both units have restarted, connect them to each other — see [How to Connect the Devices Together](/support-nordics/p400-two-piece-sa/how-tos/how-to-connect-the-devices-together.md).
{% endstep %}
{% endstepper %}

<details>

<summary>Keywords</summary>

Also called: out of box, first-time setup, activate terminal, terminal activation, new terminal, device ID, terminal ID. Search terms: setup, activation, device ID, terminal ID, order confirmation, configure network, first time, LAN, Wi-Fi.

</details>


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