> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-nordics/t650-two-piece/how-tos/how-to-void-transactions.md).

# How to Void Transactions

Void a transaction on a T650 Two-Piece from order or transaction history on the T650C.

{% hint style="info" %}
**Use this when** you need to cancel a transaction — including same-day transactions that can't be refunded.
{% endhint %}

## Void a transaction

{% stepper %}
{% step %}

### Open the admin menu

On the T650C main screen, tap the **three horizontal lines** to open the **Connect Express administration menu**.
{% endstep %}

{% step %}

### Go to history

Go to **Order History** or **Transaction History**.
{% endstep %}

{% step %}

### Find the transaction

Select the transaction from the list, or use the **magnifying glass** to search.
{% endstep %}

{% step %}

### Tap Void

Tap **Void**.
{% endstep %}

{% step %}

### Choose a reason

Choose a **reason** and tap **Submit**.
{% endstep %}

{% step %}

### Confirm

Enter your **password** and tap **Enter**.
{% endstep %}
{% endstepper %}

<details>

<summary>Keywords</summary>

Also called: void transaction, cancel transaction, void a sale, reverse same-day. Search terms: void, cancel, reverse, same day, order history, transaction history.

</details>


---

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