> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-nordics/tcs-client/user-management/how-to-create-a-user.md).

# How to Create a User

Create a new TCS user and give them access to the right groups.

{% hint style="info" %}
**Use this when** you want to give someone else in your company access to TCS.
{% endhint %}

{% stepper %}
{% step %}

### Open User management

Go to **User management** → **TCS users**.
{% endstep %}

{% step %}

### Fill in the user's details

Fill in all the user's details, choose their **role** (see [User Roles and Permissions](/support-nordics/tcs-client/user-management/user-roles-and-permissions.md)), and choose whether to send their password to them by **SMS**.

{% hint style="warning" %}
The **username** must be in **lowercase**, with no spaces — for example: **villevirtanen**.
{% endhint %}

<figure><img src="https://content.gitbook.com/content/H3VBt0P9E0VJDk5TJ2jp/blobs/TEZlNdn51MtXqsW9uwyf/tcs-create-user.png" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Give access to groups

Choose which **terminal groups** the user can see. Either tick the box to give access to **all groups**, or select individual groups and move them to the right-hand box with the **arrow**.

{% hint style="danger" %}
If you don't give the user access to any groups, they **won't see any information** in TCS.
{% endhint %}
{% endstep %}

{% step %}

### Save the user

Click **Next**. The user is now added and will receive an **email** with their **login details**.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
The **email report** option automatically emails the user a report of any incorrect statements from the payment terminals.
{% endhint %}

<details>

<summary>Keywords</summary>

Also called: create user, add user, new user, TCS user. Search terms: create user, add user, username, lowercase, groups, SMS, email report, login details.

</details>


---

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