> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-nordics/v400m-integrated/how-tos/how-to-reboot-the-terminal.md).

# How to Reboot the Terminal

Restart your V400M from the menu, by turning it off and on, or by taking out the battery.

{% hint style="info" %}
**Use this when** you need to restart your V400M — for example, if it's slow, frozen, or a guide asks you to restart it.
{% endhint %}

Restarting the terminal is the first thing to try, whatever the problem. There are three ways to do it:

{% tabs %}
{% tab title="From the menu" %}

1. Press **4** and **6** at the same time, then enter password **1234** and press the **green button**.
2. Select **Administration > Restart Terminal**.
3. Wait for the terminal to restart.
   {% endtab %}

{% tab title="Turn off and on" %}

1. Hold down the **red button** for about **7 seconds**, until the screen goes dark.
2. Wait **10–15 seconds**.
3. Hold down the **green button** until the screen lights up.
   {% endtab %}

{% tab title="Take out the battery" %}
Use this if the terminal is frozen and won't respond.

1. Open the hatch on the back of the terminal.
2. Take out the **battery** — use the tape tab at the bottom of the battery to lift it out.
3. Unplug the **power cable**, if it's connected.
4. Wait **10–15 seconds**.
5. Put the battery back in, close the hatch, and wait for the terminal to start up.
   {% endtab %}
   {% endtabs %}

## Restart the till system and terminal together

If the problem is still there after restarting the terminal, restart both together:

1. Turn off your till system.
2. Restart the terminal by **taking out the battery** (see the tab above).
3. Start your till system again and try again.

{% hint style="warning" %}
If your terminal won't start after restarting, see [Won't Start](/support-nordics/v400m-integrated/errors/wont-start.md).
{% endhint %}

<details>

<summary>Keywords</summary>

Also called: reboot, restart, restart terminal, turn off and on, power cycle, frozen terminal, take out battery. Search terms: reboot, restart, restart terminal, red button, green button, battery, administration.

</details>


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