> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-nordics/v660p/how-tos/how-to-check-the-network-information.md).

# How to Check the Network Information

Check your V660P's network connection, IP address, and connection type.

{% hint style="info" %}
**Use this when** you want to check whether your terminal is really connected to the network.
{% endhint %}

{% stepper %}
{% step %}

### Open Diagnostics

1. Open the app list: swipe **up** on the home screen. If your V660P opens straight into **Connect Express**, swipe **down** from the top of the screen and tap the **settings icon** in the bottom-right corner to get to the Android menu.
2. Tap **Diagnostics**.
   {% endstep %}

{% step %}

### Open Network information

Tap **Network information**.
{% endstep %}

{% step %}

### Check the details

* **Connectivity status** — whether the terminal is connected to a network (Wi-Fi, Ethernet, or mobile).
* **Online status** — whether the network actually has internet access.
* **Connectivity disconnects today** — how many times the connection has dropped since midnight.
* **Device IP** — the terminal's IP address.
* **Connectivity type** — Wi-Fi (with the network name), Ethernet, or mobile.
* **Preferred SIM** — the SIM network, if one is used.
  {% endstep %}
  {% endstepper %}

**Not connected?** See [Terminal Won't Connect to the Network](/support-nordics/v660p/errors/terminal-wont-connect-to-the-network.md).

<details>

<summary>Keywords</summary>

Also called: network information, IP address, connection status, online status. Search terms: network information, connectivity, online status, IP address, connection type, diagnostics.

</details>


---

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