> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-nordics/victa/how-tos/how-to-locate-the-serial-number.md).

# How to Locate the Serial Number

Find the serial number of your Victa in the Diagnostics app.

{% hint style="info" %}
**Use this when** you need your terminal's serial number — for example, when contacting Verifone Support.
{% endhint %}

{% stepper %}
{% step %}

### Open Diagnostics

1. Open the app list: swipe **up** on the home screen. If your Victa opens straight into **Connect Express**, swipe **down** from the top of the screen and tap the **settings icon** in the bottom-right corner to get to the Android menu.
2. Tap **Diagnostics**.
   {% endstep %}

{% step %}

### Open Device information

Tap **Device information**. The **Serial number** is shown near the top.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
During setup, you can also tap the **information icon (ⓘ)** on the welcome screen to see the serial number.
{% endhint %}

<details>

<summary>Keywords</summary>

Also called: serial number, S/N, find serial number, device serial. Search terms: serial number, S/N, diagnostics, device information.

</details>


---

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