> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-norway/cm5p/veiledninger/slik-kjorer-du-saf-diagnostikken.md).

# Slik kjører du SAF-diagnostikken

Slik sjekker og sletter du ventende reverseringer på din CM5P.

{% hint style="info" %}
**Bruk denne siden når** du må sjekke og slette ventende reverseringer på din CM5P — for eksempel hvis en annen veiledning ber deg om å kjøre SAF-diagnostikken.
{% endhint %}

{% hint style="warning" %}
**Viktig:** Du trenger en **administratorkode** for å slette ventende reverseringer. <mark style="color:red;">Kontakt Verifone Support</mark> for å få koden.
{% endhint %}

## Kjør SAF-diagnostikken

{% stepper %}
{% step %}

### Åpne appstarteren

Sveip ned fra toppen av skjermen på betalingsskjermen, og trykk deretter på symbolet med **rutenettet med ni ruter** (appstarteren) ved siden av Wi-Fi-ikonet.

<figure><img src="https://2708971099-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa0qV9Wx6LdSaDc8JrEef%2Fuploads%2FzRzdtEGUAPO5uK4jwFrb%2Fsaf-slide-down.png?alt=media" alt="Sveip ned fra toppen av skjermen" width="180"><figcaption></figcaption></figure>

<figure><img src="https://2708971099-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa0qV9Wx6LdSaDc8JrEef%2Fuploads%2FdVZ5dggm3UomPOrGxWDG%2Fsaf-launcher.png?alt=media" alt="Appstarteren" width="180"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Åpne Diagnostikk

Trykk på **Diagnostikk**.

<figure><img src="https://2708971099-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa0qV9Wx6LdSaDc8JrEef%2Fuploads%2FbN2csfIprDoy35zH6P97%2Fsaf-diagnostics-menu.png?alt=media" alt="Diagnostikk-menyen" width="180"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Åpne SAF-diagnostikk

Trykk på **SAF-diagnostikk**.

<figure><img src="https://2708971099-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa0qV9Wx6LdSaDc8JrEef%2Fuploads%2FgYhTdvvK2wkydvg1EAQm%2Fsaf-diagnostics-option.png?alt=media" alt="SAF-diagnostikk" width="240"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Slett ventende reverseringer

Merk alle ventende reverseringer i listen, og trykk på **Slett**. Skriv inn administratorkoden når terminalen ber om den.

<figure><img src="https://2708971099-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fa0qV9Wx6LdSaDc8JrEef%2Fuploads%2F8svSsZvAgM7sIRi71LzW%2Fsaf-delete-reversals.png?alt=media" alt="Slett ventende reverseringer" width="180"><figcaption></figcaption></figure>

✅ **De ventende reverseringene er nå slettet.**
{% endstep %}
{% endstepper %}


---

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