> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-sweden/victa/sa-har-gor-du/hur-du-hittar-serienumret.md).

# Hur du hittar serienumret

Så hittar du serienumret på din Victa-terminal i appen Diagnostik.

{% hint style="info" %}
Använd den här guiden när du behöver terminalens serienummer, till exempel när du kontaktar Verifone Support.
{% endhint %}

## Hitta serienumret steg för steg

{% stepper %}
{% step %}

### Öppna Diagnostik

1. Öppna applistan genom att svepa **uppåt** på startskärmen. Om terminalen öppnas direkt i **Connect Express** sveper du **nedåt** från skärmens överkant och trycker på **inställningsikonen** längst ned till höger för att komma till Android-menyn.
2. Tryck på **Diagnostik**.
   {% endstep %}

{% step %}

### Öppna Enhetsinformation

Tryck på **Enhetsinformation**. **Serienumret** visas högst upp på skärmen.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
**Tips:** Under installationen kan du också se serienumret genom att trycka på **informationsikonen (ⓘ)** på välkomstskärmen.
{% endhint %}

<details>

<summary>Nyckelord</summary>

Även kallat: serienummer, S/N, hitta serienummer, terminalens serienummer. Söktermer: serienummer, S/N, Diagnostik, Enhetsinformation, Victa.

</details>


---

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