> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-uk/v200c/how-tos/how-to-submit-offline-transactions.md).

# How to Submit Offline Transactions

Submit stored offline (SAF) transactions from a V200C terminal — steps differ by software version.

{% hint style="info" %}
**Use this when** a V200C terminal has stored offline transactions that need to be sent for authorisation.
{% endhint %}

This guide submits offline (Store and Forward) transactions. The steps depend on your terminal's software version — pick the matching tab below.

{% tabs %}
{% tab title="Version 2.10.0.10 and above" %}
{% hint style="info" %}
You'll need the Supervisor password to complete this process. The default is `12345`. If it has been changed and you don't know it, refer to page 43 of the [Webcom Manual](https://helpcenter.verifone.com/webcom-manual/).
{% endhint %}

{% stepper %}
{% step %}

### Open the Menu

On the Sale screen after logging in, tap the blue banner at the top of the screen.
{% endstep %}

{% step %}

### Open the Supervisor Menu

Select `Supervisor` and enter your Supervisor password.
{% endstep %}

{% step %}

### Go to SAF Diagnostics

Select `SAF Diagnostics`.
{% endstep %}

{% step %}

### Send Offline Transactions

Select `Send Offline Transactions`. If there are no offline transactions, the terminal tells you. If there are, they're submitted automatically.
{% endstep %}
{% endstepper %}
{% endtab %}

{% tab title="Below version 2.10.0.10" %}
On older software, SAF Diagnostics isn't available, so offline transactions are submitted at login instead.

{% stepper %}
{% step %}

### Check the network connection

Make sure the terminal is connected to the network. If needed, [restart the network interface](/support-uk/v200c/how-tos/how-to-restart-the-network-interface.md) first.
{% endstep %}

{% step %}

### Log in

Log in to the terminal. This triggers any stored offline transactions to be submitted.
{% endstep %}

{% step %}

### Update for manual submission

To get access to SAF Diagnostics for manual submission, update the terminal to version 2.10.0.10 or above. Refer to page 33 of the [Webcom Manual](https://helpcenter.verifone.com/webcom-manual/) to schedule a software update.
{% endstep %}
{% endstepper %}
{% endtab %}
{% endtabs %}

<details>

<summary>Keywords</summary>

Also called: submit offline transactions, SAF, store and forward, send offline, SAF diagnostics, stored offline report. Search terms: offline, SAF, store and forward, stored transactions, send offline, saf diagnostics, version.

</details>


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