> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-us/general-pinpad-support.md).

# General Pinpad Support

- [General Pinpad Help](https://docs.verifone.com/support-us/general-pinpad-support/general-pinpad-help.md): This section includes steps for common troubleshooting concerns.
- [Power Issues](https://docs.verifone.com/support-us/general-pinpad-support/general-pinpad-help/power-issues.md): Troubleshooting steps for devices experiencing power issues.
- [Internet and Network Issues](https://docs.verifone.com/support-us/general-pinpad-support/general-pinpad-help/internet-and-network-issues.md): Common internet and network concerns for Verifone devices.
- [Performing a Reboot](https://docs.verifone.com/support-us/general-pinpad-support/general-pinpad-help/performing-a-reboot.md): Steps to reboot a Verifone terminal.
- [Device Settings](https://docs.verifone.com/support-us/general-pinpad-support/general-pinpad-help/device-settings.md): Steps on how to access the internal settings on a Verifone device.
- [Tamper Errors](https://docs.verifone.com/support-us/general-pinpad-support/general-pinpad-help/tamper-errors.md): Troubleshooting tamper errors on Verifone devices and how to resolve them.
- [SAF (Store and Forward)](https://docs.verifone.com/support-us/general-pinpad-support/general-pinpad-help/saf-store-and-forward.md): This section includes information about SAF or store and forward transactions.
- [POS Pairing](https://docs.verifone.com/support-us/general-pinpad-support/general-pinpad-help/pos-pairing.md): General information about how to pair a Verifone device with a point-of-sale station or POS.
- [Blank Screen](https://docs.verifone.com/support-us/general-pinpad-support/general-pinpad-help/blank-screen.md): How to troubleshoot a Verifone device with a blank/black screen.
- [When to Contact Helpdesk](https://docs.verifone.com/support-us/general-pinpad-support/general-pinpad-help/when-to-contact-helpdesk.md): Guidance on contacting the Verifone Helpdesk, including key information to provide to the agent.


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