> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-us/general-pinpad-support/general-pinpad-help.md).

# General Pinpad Help

This section includes steps for common troubleshooting concerns.

{% hint style="info" %}
**Use this when** you need help with a common pinpad issue — power, network, reboots, device settings, tamper errors, SAF, POS pairing, a blank screen, or knowing when to contact the Helpdesk.
{% endhint %}

## Related guides

* [Power Issues](/support-us/general-pinpad-support/general-pinpad-help/power-issues.md)
* [Internet and Network Issues](/support-us/general-pinpad-support/general-pinpad-help/internet-and-network-issues.md)
* [Performing a Reboot](/support-us/general-pinpad-support/general-pinpad-help/performing-a-reboot.md)
* [Device Settings](/support-us/general-pinpad-support/general-pinpad-help/device-settings.md)
* [Tamper Errors](/support-us/general-pinpad-support/general-pinpad-help/tamper-errors.md)
* [SAF (Store and Forward)](/support-us/general-pinpad-support/general-pinpad-help/saf-store-and-forward.md)
* [POS Pairing](/support-us/general-pinpad-support/general-pinpad-help/pos-pairing.md)
* [Blank Screen](/support-us/general-pinpad-support/general-pinpad-help/blank-screen.md)
* [When to Contact Helpdesk](/support-us/general-pinpad-support/general-pinpad-help/when-to-contact-helpdesk.md)

<details>

<summary>Keywords</summary>

Also called: pinpad troubleshooting, general device help, common pinpad issues.

</details>


---

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