> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-us/general-pinpad-support/general-pinpad-help/pos-pairing.md).

# POS Pairing

General information about how to pair a Verifone device with a point-of-sale station or POS.

{% hint style="info" %}
**Use this when** you need to pair a Verifone device with a location's POS system.
{% endhint %}

Pairing establishes communication between a Verifone device and a location's POS system.

## Pair the device

{% stepper %}
{% step %}

### Connect to the network

Make sure the device is connected to the location's network before starting.
{% endstep %}

{% step %}

### Configure network settings

Set the device with the correct IP address for the POS station. Verify the terminal is plugged in, powered on, and accessible.
{% endstep %}

{% step %}

### Position the device

Place the device at the correct POS station.
{% endstep %}

{% step %}

### Start pairing

Power on the device with the proper settings, then start a sale transaction. A screen requesting a pairing PIN appears.
{% endstep %}

{% step %}

### Enter the PIN

Enter the displayed PIN on the corresponding screen.
{% endstep %}

{% step %}

### Confirm pairing

A sound confirms successful pairing. Run a test transaction — and a refund, if needed — to verify.
{% endstep %}
{% endstepper %}

## Still not working? Contact the Helpdesk

{% hint style="info" %}
If the device doesn't respond to transactions, check the network configuration first. If the settings are correct, contact your first-level support or Merchant Services Provider for help.
{% endhint %}

<details>

<summary>Keywords</summary>

Also called: pair device with POS, POS pairing PIN, connect terminal to POS. Search terms: POS pairing, pairing PIN.

</details>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.verifone.com/support-us/general-pinpad-support/general-pinpad-help/pos-pairing.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.