e285 Wi-Fi Configuration

Configure Wi-Fi on an E285 device.

Use this when you need to connect or update the Wi-Fi configuration on an E285 device.

Setup

Before you start, make sure your company Helpdesk or IT point of contact is available — they'll need to verify the POS settings and the SSID (Service Set Identifier) you should use.

Before pairing the E285 with the POS, verify the SSID in use at your site with your Helpdesk or IT point of contact. Use only one specific Wi-Fi configuration — guest Wi-Fi networks aren't recommended, for PCI compliance reasons.

• Ask for the current SSID (Wi-Fi name) in use at the site, and have them retrieve the site's Wi-Fi router configuration.
• Confirm the POS is connected to that same SSID.
• Run an IP configuration search on the POS with your Helpdesk or IT contact to confirm all IP settings match the SSID in use. All IP settings must match, or the device won't pair.

Change the Wi-Fi settings

1

Open Comm Control

Press 1, 5, and 9 simultaneously, twice, to open Comm Control. Select Supervisor and enter the default password or your company's specific password.

2

Check the current Wi-Fi name

Go to Administration → Communication → Wi-Fi to see the Wi-Fi name currently set on the device.

If the Wi-Fi configuration already matches, do not change it.

3

Update the configuration, if needed

If it needs updating, use the Wi-Fi configuration your Helpdesk or IT contact gave you. Select the Wi-Fi or IP setting to adjust, click OK, then Apply. A green checkmark confirms a successful Wi-Fi connection.

4

Exit

Use the red X button to back out to the main screen.

Guidelines

• Keypad setup: use the # (pound) key to toggle between capital letters, lowercase letters, numbers, and special characters — the active mode shows to the left of the text bar. To enter special characters like * & !, switch to lowercase mode and use the 0 key.

Keywords

Also called: E285 wifi setup, E285 SSID configuration, wifi keypad entry. Search terms: e285, wifi configuration, SSID.