Support

Verifone E-Store

An easy-to-use portal for Verifone customers that want to quickly and easily purchase additional products or services.

Use this when you need to purchase additional Verifone products, accessories, or service renewals through the self-service E-Store portal.

Before beginning an order, it's best practice to source the serial number of the device or cable (peripheral) needed:

Every Verifone terminal or device has a 9-digit serial number on the back, formatted as ###-###-### (example: 999-999-999).
A cable (peripheral) will have a P/N or part number on the cable itself. If one can't be located, contact your merchant services provider to obtain the proper part number (PN) to submit the order.

Access the E-Store

Go to the Verifone E-Store. On the landing page, choose one of the two options below.

Enter your credentials

Use your chosen email as the Sign-In Name, and your chosen password for the Password field.

If needed, select Forgot your password to enter your email and receive a password reset request.

Complete the registration form

Complete the registration form to gain access to purchase or renew services and additional licenses in the Verifone E-Store.

The password must be at least 10 characters, and contain at least 1 lowercase letter, 1 uppercase letter, 1 numeric digit, and 1 special character. It cannot match your Login ID.

Verify and continue

Check the I'm not a robot box, then select Continue.

Enter the activation code

The New Users-Activation Code window displays. Check the email address you provided for the activation code, then enter it in the Enter Activation code box and continue.

If you don't receive the code, check the junk and spam folders on the provided email.
If you still don't find it, click Resend to receive a new activation code.

Once activated, click Sign In at the top right of the page and enter your email and password.

Save your newly created sign-in credentials in a safe place for future use.

Using the E-Store dashboard

Go to the top of the webpage to access the Dashboard. The following tabs are available:

Hardware
1. Accessories — Buy accessories for Verifone terminals. Click Accessories to order cables (peripherals). Choose from the provided terminal types to ensure the correct equipment is ordered.
Services
1. Service Renewal by ID — Discover how our all-in-one payment solution can transform your convenience store operations. Visit our website to learn more, or contact the Commander Payments team at i.commanderpaymentssales@verifone.com or (470) 742-4486.
2. Service Renewal by Site ID — Same as above, searched by Site ID instead.
3. VeriCentre Renewals — Use a Site ID to view orders, site address, payment info, and confirmation.

For Service Renewal by ID and Service Renewal by Site ID, all offers are subject to eligibility. Offers cannot be combined.

Utilities
1. Lost Registration Lookup — Use a Service ID or site name and address to locate a merchant's site.
2. Serial Lookup — Use a serial number, in the proper 9-digit format, to search for terminal information such as warranty and service coverage.

Manage Address Book
1. Add New Address — add or create a shipping address.
2. Edit/Delete Address — edit or delete existing shipping addresses.
Order History
1. Recent Orders — view recent and active orders.
2. Order Search — view specific order numbers.
Payment Options
1. Add New Credit Card — add new credit card information.
2. Edit/Delete Credit Card — edit or delete existing credit cards.
Edit Profile

You're rerouted to the Contact Us page, with steps to contact Verifone for:

Questions or issues submitting new Purchase Orders.
Status or issues with a Repair Order.
Help Desk contacts for Production Support.
Jira Service Desk (JSD).

Keywords

Also called: e-store, online store, order accessories. Search terms: sign in, create account, activation code, buy now, my account.

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