> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-us/payware-connect.md). # PAYware Connect - [User Management](https://docs.verifone.com/support-us/payware-connect/user-management.md): This section provides user management procedures for both the PAYware Connect Store Portal and Reseller Portal. - [Store Portal](https://docs.verifone.com/support-us/payware-connect/user-management/store-portal.md): This section includes information about managing users in the Store Portal. - [Creating a User](https://docs.verifone.com/support-us/payware-connect/user-management/store-portal/creating-a-user.md): Create a new user in the Store Portal. - [Editing a User](https://docs.verifone.com/support-us/payware-connect/user-management/store-portal/editing-a-user.md): Edit an existing Store Portal user's details. - [Deactivating a User](https://docs.verifone.com/support-us/payware-connect/user-management/store-portal/deactivating-a-user.md): Deactivate a Store Portal user without deleting their account. - [Reactivating a User](https://docs.verifone.com/support-us/payware-connect/user-management/store-portal/reactivating-a-user.md): Reactivate a previously deactivated Store Portal user. - [Unlocking a User](https://docs.verifone.com/support-us/payware-connect/user-management/store-portal/unlocking-a-user.md): Unlock a Store Portal user who was locked out after failed password attempts. - [Changing a User's Password](https://docs.verifone.com/support-us/payware-connect/user-management/store-portal/changing-a-users-password.md): Reset another Store Portal user's password as an Administrator. - [Reseller Portal](https://docs.verifone.com/support-us/payware-connect/user-management/reseller-portal.md): This section includes information about managing users in the Reseller Portal. - [Creating a User](https://docs.verifone.com/support-us/payware-connect/user-management/reseller-portal/creating-a-user.md): Create a new user for your company's employees in the Reseller Portal. - [Editing a User](https://docs.verifone.com/support-us/payware-connect/user-management/reseller-portal/editing-a-user.md): Edit an existing employee user ID in the Reseller Portal. - [Deactivating a User](https://docs.verifone.com/support-us/payware-connect/user-management/reseller-portal/deactivating-a-user.md): Deactivate a My Users, Reseller Users, or Merchant Users account without deleting it. - [Reactivating a User](https://docs.verifone.com/support-us/payware-connect/user-management/reseller-portal/reactivating-a-user.md): Reactivate a previously deactivated My Users, Reseller Users, or Merchant Users account. - [Unlocking a User](https://docs.verifone.com/support-us/payware-connect/user-management/reseller-portal/unlocking-a-user.md): Unlock a My Users, Reseller Users, or Merchant Users account after failed password attempts. - [Changing a User's Password](https://docs.verifone.com/support-us/payware-connect/user-management/reseller-portal/changing-a-users-password.md): Change another user's password in the Reseller Portal. - [Password Resets](https://docs.verifone.com/support-us/payware-connect/password-resets.md): This section provides the password reset procedures for both PAYware Connect Store Portal and Reseller Portal. - [Store Portal](https://docs.verifone.com/support-us/payware-connect/password-resets/store-portal.md): Security, password policy, and password reset steps for the Store Portal. - [Store Portal Security & Password Policy](https://docs.verifone.com/support-us/payware-connect/password-resets/store-portal/store-portal-security-and-password-policy.md): Security measures, password expiration policy, and MFA requirements for the Store Portal. - [Signing In with Multifactor Authentication (MFA)](https://docs.verifone.com/support-us/payware-connect/password-resets/store-portal/signing-in-with-multifactor-authentication-mfa.md): Complete multifactor authentication (MFA) when signing in to the Store Portal. - [Resetting Your Password](https://docs.verifone.com/support-us/payware-connect/password-resets/store-portal/resetting-your-password.md): Reset your Store Portal password using a one-time password (OTP). - [Reseller Portal](https://docs.verifone.com/support-us/payware-connect/password-resets/reseller-portal.md): Sign in to the Reseller (Corporate) Portal with MFA, and request a one-time password to reset a forgotten or expired password. - [Device Management](https://docs.verifone.com/support-us/payware-connect/device-management.md): This section includes steps for common Device Management procedures. - [Store Portal Device Master](https://docs.verifone.com/support-us/payware-connect/device-management/store-portal-device-master.md): This section explains how to review and manage devices in Device Master for the Store Portal. - [Setting Up a New POS Device](https://docs.verifone.com/support-us/payware-connect/device-management/store-portal-device-master/setting-up-a-new-pos-device.md): Set up a new POS device in the Store Portal's Device Master. - [Editing an Existing POS Device](https://docs.verifone.com/support-us/payware-connect/device-management/store-portal-device-master/editing-an-existing-pos-device.md): Edit an existing POS device's configuration, or delete a device, in the Store Portal's Device Master. - [Resetting a POS Device](https://docs.verifone.com/support-us/payware-connect/device-management/store-portal-device-master/resetting-a-pos-device.md): Reset a POS device in the Store Portal's Device Master and re-register it. - [Transaction Help](https://docs.verifone.com/support-us/payware-connect/transaction-help.md): This section includes steps for common transaction concerns for the Web Terminal. - [Web Terminal](https://docs.verifone.com/support-us/payware-connect/transaction-help/web-terminal.md): This section includes how to process transactions using the Web Terminal from your established PAYware Connect Store Portal services. - [Sale](https://docs.verifone.com/support-us/payware-connect/transaction-help/web-terminal/sale.md): This section includes how Merchants can process a Sale using the Web Terminal from established PAYware Connect Store Portal services. - [Void](https://docs.verifone.com/support-us/payware-connect/transaction-help/web-terminal/void.md): This section includes how Merchants can process a Void using the Web Terminal from established PAYware Connect Store Portal services. - [Credit/Refund](https://docs.verifone.com/support-us/payware-connect/transaction-help/web-terminal/credit-refund.md): This section includes how Merchants can process a Credit/Refund using the Web Terminal from established PAYware Connect Store Portal services. - [Pre Auth](https://docs.verifone.com/support-us/payware-connect/transaction-help/web-terminal/pre-auth.md): This section includes how Merchants can process a Pre Authorization using the Web Terminal from established PAYware Connect Store Portal services. - [Voice Auth](https://docs.verifone.com/support-us/payware-connect/transaction-help/web-terminal/voice-auth.md): This section includes how Merchants can process a Voice Authorization using the Web Terminal from established PAYware Connect Store Portal services. - [Completion](https://docs.verifone.com/support-us/payware-connect/transaction-help/web-terminal/completion.md): This section includes how Merchants can process a Completion using the Web Terminal from established PAYware Connect Store Portal services. - [Add Tip](https://docs.verifone.com/support-us/payware-connect/transaction-help/web-terminal/add-tip.md): This section includes how Merchants can use the Web Terminal from established PAYware Connect Store Portal services to add a tip to a transaction. - [Transaction Errors](https://docs.verifone.com/support-us/payware-connect/transaction-help/transaction-errors.md): This section includes information on transaction errors that can be received using the Web Terminal and general transaction errors. - [Error: Result Code 1010 - Amount Error](https://docs.verifone.com/support-us/payware-connect/transaction-help/transaction-errors/error-result-code-1010-amount-error.md): What Result Code 1010 - Amount Error means and how to resolve it. - [All Transactions Declining](https://docs.verifone.com/support-us/payware-connect/transaction-help/transaction-errors/all-transactions-declining.md): Troubleshoot all transaction types declining on Verifone devices. - [Settlements](https://docs.verifone.com/support-us/payware-connect/settlements.md): What a Settlement is and how to process one from PAYware Connect and a variety of Verifone terminals. - [Performing a Settlement](https://docs.verifone.com/support-us/payware-connect/settlements/performing-a-settlement.md): Settle a batch automatically or manually in the PAYware Connect Store Portal. - [Checking the Pre Settlement Report](https://docs.verifone.com/support-us/payware-connect/settlements/checking-the-pre-settlement-report.md): Check the Pre Settlement report to see unsettled transactions before settling a batch. - [Corporate Portal | Settlement Related Reports](https://docs.verifone.com/support-us/payware-connect/settlements/corporate-portal-settlement-related-reports.md): This section includes how to view unsettled merchants and settlement summaries by card through the PAYware Connect Corporate Portal for Resellers. - [Unsettled Merchants](https://docs.verifone.com/support-us/payware-connect/settlements/corporate-portal-settlement-related-reports/unsettled-merchants.md): This section includes steps on how to view the Unsettled Merchants report in the PAYware Connect Corporate Portal for Resellers. - [Settlement Summary by Card](https://docs.verifone.com/support-us/payware-connect/settlements/corporate-portal-settlement-related-reports/settlement-summary-by-card.md): This section includes steps on how to view the Settlement Summary by Card report in the PAYware Connect Corporate Portal for Resellers. --- # Agent Instructions This documentation is published with GitBook. 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