Editing an Existing POS Device

Edit an existing POS device's configuration, or delete a device, in the Store Portal's Device Master.

Use this when you need to update an existing POS device's configuration in Device Master, or remove a device entirely.

This page covers two related tasks: editing an existing POS device's configuration, and deleting a device.

Editing a POS device

1

Open the device

In Device Master, select the device you want to edit. The Device window opens.

2

Select Edit

You can update the Group Name, Terminal Name, LANE, check boxes, and parameters. You cannot change the Device Type or serial number. The edit screen displays the full serial number.

3

Update the PWC_PE TID, if needed

Select a PWC_PE TID when Terminal Management is enabled. The list shows available terminals; otherwise the device uses 0001.

4

Generate a new Device Key, only when needed

For example, generate a new key when moving a device between sites. Clear the terminal's working key first — otherwise the device can return Host Error 2029999.

5

Configure Allow Resync or deactivate the device

With Allow Resync cleared, a generated Device Key remains separate. With Allow Resync selected, the new Device Key becomes the live key. Do not delete the old key from a device you plan to resync.

Use Allow Resync only for subsequent keys. Do not use it for the initial key.

Select Device De-Activated to disable the device.

6

Configure VeriShield, Refresh Commands, and ByPass/EMV

Select Enable VeriShield when applicable. Select Refresh Commands after adding a Payment_Type to the merchant account — this resynchronizes the merchant's supported payment commands, and the new payment type becomes available for supported devices through the Admin/Setup request transaction. Select Enable Device for ByPass/EMV when applicable — this option appears only for accounts configured for the ByPass/EMV payment engine. ByPass has reached end of life for all processors except ADS.

7

Save your changes

Select Save to apply your changes. Select Cancel to return to Device Master without saving.

Deleting a POS device

1

Open Device Master

Hover over Account Admin, then select Device Master. Device Master lists existing POS devices.

2

Delete the device

Select the device you want to delete, then select Delete.

3

Confirm the deletion

Confirm that the deletion message appears at the bottom of the screen.

Keywords

Also called: edit a device, update device settings, remove a device, delete a device, device key regeneration, allow resync. Search terms: edit device, delete device, device master, host error 2029999, refresh commands.