> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-us/payware-connect/password-resets.md).

# Password Resets

This section provides the password reset procedures for both PAYware Connect Store Portal and Reseller Portal.

{% hint style="info" %}
**Use this when** you need help with password resets for the Store Portal and Reseller Portal.
{% endhint %}

### Related guides

* [Store Portal](/support-us/payware-connect/password-resets/store-portal.md)
  * [Store Portal Security & Password Policy](/support-us/payware-connect/password-resets/store-portal/store-portal-security-and-password-policy.md)
  * [Signing In with Multifactor Authentication (MFA)](/support-us/payware-connect/password-resets/store-portal/signing-in-with-multifactor-authentication-mfa.md)
  * [Resetting Your Password](/support-us/payware-connect/password-resets/store-portal/resetting-your-password.md)
* [Reseller Portal](/support-us/payware-connect/password-resets/reseller-portal.md)


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