Transaction Errors

This section includes information on transaction errors that can be received using the Web Terminal and general transaction errors.

Use this when a transaction is failing, declining, or showing an error code and you need to identify the cause and resolve it.

This section covers specific transaction errors and how to resolve them.

Pick the correct path

1. Error: Result Code 1010 - Amount Error — a refund, credit, or sale processed with no amount entered.
2. All Transactions Declining — every transaction type is declining, most often due to a lost internet connection.

Keywords

Also called: transaction error codes, decline codes, payment errors. Search terms: transaction errors, result code 1010, amount error, all transactions declining.