> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-us/payware-connect/transaction-help/transaction-errors.md).

# Transaction Errors

This section includes information on transaction errors that can be received using the Web Terminal and general transaction errors.

{% hint style="info" %}
**Use this when** a transaction is failing, declining, or showing an error code and you need to identify the cause and resolve it.
{% endhint %}

This section covers specific transaction errors and how to resolve them.

## Pick the correct path

1. [Error: Result Code 1010 - Amount Error](/support-us/payware-connect/transaction-help/transaction-errors/error-result-code-1010-amount-error.md) — a refund, credit, or sale processed with no amount entered.
2. [All Transactions Declining](/support-us/payware-connect/transaction-help/transaction-errors/all-transactions-declining.md) — every transaction type is declining, most often due to a lost internet connection.

<details>

<summary>Keywords</summary>

Also called: transaction error codes, decline codes, payment errors. Search terms: transaction errors, result code 1010, amount error, all transactions declining.

</details>


---

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