> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-us/payware-connect/transaction-help/web-terminal.md).

# Web Terminal

This section includes how to process transactions using the Web Terminal from your established PAYware Connect Store Portal services.

{% hint style="info" %}
**Use this when** you need to process a transaction — Sale, Void, Credit/Refund, Pre Auth, Voice Auth, Completion, or Add Tip — through the PAYware Connect Store Portal Web Terminal.
{% endhint %}

The Web Terminal lets you process transactions directly from the PAYware Connect Store Portal. This page covers logging in and opening the Web Terminal. For the steps specific to a transaction type, use the linked guide below.

## Setup

{% hint style="info" %}
Log in at [Store Portal](https://storeportal.vfipayna.com/) using your Verifone-provided Merchant Code and assigned username/password.

To locate or check which Verifone-provided Merchant ID to use, review one of the following:

* Merchant EULA
* Welcome Letter
* Emailed Monthly Bill
* Settlement Email

Or contact the assigned PAYware Connect Store Portal Admin for your business.
{% endhint %}

## Open the Web Terminal

{% stepper %}
{% step %}

### Log in to the Store Portal

Go to [Store Portal](https://storeportal.vfipayna.com/) and log in with your Merchant Code, username, and password.
{% endstep %}

{% step %}

### Open the Web Terminal

Navigate to the `Transaction Processing` tab at the top-left corner. Hover over it to reveal a menu, then select `Web Terminal`.
{% endstep %}

{% step %}

### Choose a transaction type

The **Web Terminal** window opens. Select the transaction type you want to process — see the guides below for the steps specific to each type.
{% endstep %}
{% endstepper %}

## Related transaction guides

* [Sale](/support-us/payware-connect/transaction-help/web-terminal/sale.md) — authorize a transfer of funds from a customer's account to yours.
* [Void](/support-us/payware-connect/transaction-help/web-terminal/void.md) — cancel a same-day, unsettled transaction.
* [Credit/Refund](/support-us/payware-connect/transaction-help/web-terminal/credit-refund.md) — transfer funds back to a customer, including after settlement.
* [Pre Auth](/support-us/payware-connect/transaction-help/web-terminal/pre-auth.md) — reserve funds against a card without settling, for an amount that may change.
* [Voice Auth](/support-us/payware-connect/transaction-help/web-terminal/voice-auth.md) — record a phone-authorized transaction obtained while PAYware Connect was unavailable.
* [Completion](/support-us/payware-connect/transaction-help/web-terminal/completion.md) — finalize a Pre Auth or Voice Auth so it can be settled.
* [Add Tip](/support-us/payware-connect/transaction-help/web-terminal/add-tip.md) — add a tip to an existing Sale (restaurant accounts only).

<details>

<summary>Keywords</summary>

Also called: PAYware Connect Web Terminal, process a transaction, transaction menu, Store Portal transaction entry. Search terms: web terminal, sale, void, credit, refund, pre auth, voice auth, completion, add tip.

</details>


---

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