> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-us/payware-connect/transaction-help/web-terminal/add-tip.md).

# Add Tip

This section includes how Merchants can use the Web Terminal from established PAYware Connect Store Portal services to add a tip to a transaction.

{% hint style="info" %}
**Use this when** you need to add a tip to an existing Sale transaction.
{% endhint %}

{% hint style="danger" %}
**Do NOT use this when** your processing company doesn't classify your merchant account as a restaurant account — Add Tip is only available to restaurant-classified accounts.
{% endhint %}

An Add Tip transaction adds a tip to an existing Sale.

## Setup

{% hint style="warning" %}
Obtain the Transaction ID of the original Sale transaction before you start.
{% endhint %}

## Add a tip

{% stepper %}
{% step %}

### Open the Web Terminal

Once logged in to the [Store Portal](https://storeportal.vfipayna.com/), navigate to `Transaction Processing` → `Web Terminal`. The **Web Terminal** window opens.
{% endstep %}

{% step %}

### Select Add Tip

Choose the **Add Tip** option. PAYware Connect displays your Sale transactions (and any Add Tip or Completion transactions) that haven't yet been settled.
{% endstep %}

{% step %}

### Find the transaction

Click the transaction's row (it turns blue), then click the pencil icon on the left to view its details. Click **Close Window** when done, then click **Search** to locate the transaction.
{% endstep %}

{% step %}

### Enter the tip amount

The Account Number, Transaction ID, and Sale Amount are already filled in from the original Sale. Card Holder Name, Auth Code, and Invoice Number may already be filled in if they were on the original Sale, Pre Auth, or Completion; they're optional. Enter the **Tip Amount**.
{% endstep %}

{% step %}

### Submit

Click **Submit**. PAYware Connect connects to the payment processing company and, after a moment, displays a summary of the transaction data and the results.

The summary restates the information sent to the processing company, followed by the transaction's result. Each item is a "section" of the results, with a Response for each item.
{% endstep %}
{% endstepper %}

<details>

<summary>Keywords</summary>

Also called: add a tip, tip a sale, restaurant tip entry. Search terms: add tip, web terminal, PAYware Connect.

</details>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.verifone.com/support-us/payware-connect/transaction-help/web-terminal/add-tip.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
