Pre Auth

This section includes how Merchants can process a Pre Authorization using the Web Terminal from established PAYware Connect Store Portal services.

Use this when you need to reserve a customer's credit limit for an amount that can only be estimated right now, without transferring funds yet.

A Pre Authorization reduces a card's credit limit, like a Sale does, but does not request the transfer of funds. Use it when the final total can be estimated but not yet precisely stated. A Pre Auth can't be settled until a Completion is performed on it.

Process a Pre Auth

1

Open the Web Terminal

Once logged in to the Store Portal, navigate to Transaction Processing → Web Terminal. The Web Terminal window opens.

2

Select Pre Auth

Choose the Pre Auth option.

3

Enter transaction details

Fill out Account Number, Expiration (MMYY), and Trans Amount — these are the only required fields.

You may also fill out Card Holder Name, Street Address, Zip/Postal Code, CVV2, Invoice Number, and Server ID, but none of these are required.

4

Submit and print the receipt

Click Submit. PAYware Connect connects to the payment processing company and, after a moment, displays the transaction result and an on-screen receipt.

To print, click Print Receipt at the bottom of the receipt window, confirm the desired printer, then click Print.

5

Review the transaction result

After closing the receipt window, the transaction's result appears in the main PAYware Connect interface. Each item is a "section" of the transaction results, with a Response for each item.

Next step

A Pre Auth must be finalized with a Completion before it can be settled.

Keywords

Also called: pre-authorization, authorize a card, hold funds, reserve credit limit. Search terms: pre auth, preauth, web terminal, PAYware Connect.