> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-us/payware-connect/user-management/reseller-portal/editing-a-user.md).

# Editing a User

Edit an existing employee user ID in the Reseller Portal.

{% hint style="info" %}
**Use this when** you need to update an existing employee user ID for your company.
{% endhint %}

{% hint style="danger" %}
**Do NOT use this page when** you need to edit an agent or merchant administrator — edit those administrators within their own accounts instead.
{% endhint %}

This page covers how to update an employee user ID for your company in the Reseller Portal.

## Edit a user

{% stepper %}
{% step %}

### Open My Users

Go to **Account Admin** → **User Manager** → **My Users**.
{% endstep %}

{% step %}

### Select the user

Find the user in **User Search/Maintenance**. Users are sorted alphabetically by User ID; select a column header to sort by that field. Select the user's row, then click **Details**.
{% endstep %}

{% step %}

### Update the required fields

Update the fields in **Edit User**:

* **Full Name** — Enter the employee's first and last name. This field ignores case.
* **Role** — Select the user's access level. Only **Administrator** is available until you create more roles. You can assign another role later.
* **Agent Console Access Role** — Select the user's agent console access.
* **Merchant Console Access Role** — Select the user's merchant console access.

**User ID** and **User Type** are permanent and cannot be changed. The account ID appears below **User Type**.
{% endstep %}

{% step %}

### Save the changes

Click **Update**. The system saves your changes and returns to **User Manager**.
{% endstep %}
{% endstepper %}

<details>

<summary>Keywords</summary>

Also called: update user, change user details, modify user. Search terms: edit user, user manager, account admin, My Users.

</details>


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