Deactivating a User

Deactivate a Store Portal user without deleting their account.

Use this when you need to remove a Store Portal user's access without deleting their account.

Deactivation does not delete a user — you can reactivate the user later. See Reactivating a User to restore access.

Deactivate a user

1

Open User Manager

Select Account Admin, then select User Manager. The User Search/Maintenance window opens. Users appear in alphabetical order by user ID.

2

Select the user

Select the user to deactivate, then select DeActivate. The selected row turns blue. PAYware Connect asks you to confirm the deactivation.

3

Confirm the deactivation

Confirm the deactivation. An X appears in the Del column. To restore access, see Reactivating a User.

Keywords

Also called: delete user, disable user, remove access, deactivate account. Search terms: deactivate, user manager, Del column.