For the complete documentation index, see llms.txt. This page is also available as Markdown.
Support

Reactivating a User

Reactivate a previously deactivated Store Portal user.

Use this when you need to restore access for a previously deactivated Store Portal user.

This page covers how to reactivate a user who was previously deactivated.

Reactivate a user

1

Open User Manager

Select Account Admin, then select User Manager. The User Search/Maintenance window opens. Users appear in alphabetical order by user ID.

2

Select the deactivated user

Select the deactivated user, then select Activate. Deactivated users show an X in the Del column. The selected row turns blue.

3

Verify the reactivation

Verify that the X is removed from the Del column. The user is active again.

Keywords

Also called: restore user, re-enable user, undelete user. Search terms: reactivate, user manager, Del column.

Was this helpful?