> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-us/premier-portal/requesting-a-debit-key-in-premier-portal.md).

# Requesting a Debit Key in Premier Portal

Request a debit key for a device through the Premier Portal.

{% hint style="info" %}
**Use this when** you need to request a debit key for a device through the Premier Portal.
{% endhint %}

## Request a Debit key

{% stepper %}
{% step %}

### Sign in to Premier Portal

Sign in to the **Premier Portal**.
{% endstep %}

{% step %}

### Navigate to Manage

Select **Manage** from the navigation menu.
{% endstep %}

{% step %}

### Select Key Ordering

Select **Key Ordering**.
{% endstep %}

{% step %}

### Enter the device serial number

Enter or search for the device serial number.
{% endstep %}

{% step %}

### Select the key type

Select the appropriate **Production** or **Test** key type.
{% endstep %}

{% step %}

### Submit the request

Submit the key request.
{% endstep %}

{% step %}

### Monitor and download

Monitor the request through **Order Management** and download the key file once the order is complete.
{% endstep %}
{% endstepper %}

## Guidelines

* Key ordering is tied to the serial number of the device.
* Standard fulfillment turnaround is 3 days.
* Expedited requests may be available for eligible accounts.
* If the required debit key is not available in the account, the Premier team can add additional keys as needed.

<details>

<summary>Keywords</summary>

Also called: debit key request, key ordering. Search terms: production key, test key, order management, key file.

</details>


---

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