> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-us/verifone-hq.md).

# Verifone HQ

- [VHQ Dashboard Overview](https://docs.verifone.com/support-us/verifone-hq/vhq-dashboard-overview.md): The VHQ Dashboard provides a strong administration to monitor devices and access vital information. This section covers the layout and functions of the VHQ Dashboard.
- [Open Alerts](https://docs.verifone.com/support-us/verifone-hq/vhq-dashboard-overview/open-alerts.md): This section discusses the Open Alerts Widget and Alert notifications.
- [Devices By Model Chart](https://docs.verifone.com/support-us/verifone-hq/vhq-dashboard-overview/devices-by-model-chart.md): This section discusses the Devices by Model Chart Widget and its functions.
- [Devices by Media Chart](https://docs.verifone.com/support-us/verifone-hq/vhq-dashboard-overview/devices-by-media-chart.md): This section discusses the Devices by Media Chart Widget and its functions.
- [Download Status Chart](https://docs.verifone.com/support-us/verifone-hq/vhq-dashboard-overview/download-status-chart.md): This section discusses the Download Status Chart Widget and its functions.
- [Reporting Devices Chart](https://docs.verifone.com/support-us/verifone-hq/vhq-dashboard-overview/reporting-devices-chart.md): This section discusses the Reporting Devices Chart Widget and its functions.
- [VHQ Care Dashboard](https://docs.verifone.com/support-us/verifone-hq/vhq-care-dashboard.md): This section discusses the Care Dashboard and its widgets.
- [VHQ Device Search](https://docs.verifone.com/support-us/verifone-hq/vhq-device-search.md): This section discusses the Devices Search feature in VHQ as well as a demonstrational video on the Device Search feature.
- [Search by hierarchy, group or additional attributes](https://docs.verifone.com/support-us/verifone-hq/vhq-device-search/search-by-hierarchy-group-or-additional-attributes.md): This section discusses the various search attributes available in the Device Search feature.
- [Search by hierarchy](https://docs.verifone.com/support-us/verifone-hq/vhq-device-search/search-by-hierarchy-group-or-additional-attributes/search-by-hierarchy.md): This section discusses the hierarchy search attribute available in the Device Search feature.
- [Search by group](https://docs.verifone.com/support-us/verifone-hq/vhq-device-search/search-by-hierarchy-group-or-additional-attributes/search-by-group.md): This section discusses the group search attribute available in the Device Search feature.
- [Search by additional attributes](https://docs.verifone.com/support-us/verifone-hq/vhq-device-search/search-by-hierarchy-group-or-additional-attributes/search-by-additional-attributes.md): This section discusses the additional default attributes available in the Device Search feature.
- [Search by custom attributes](https://docs.verifone.com/support-us/verifone-hq/vhq-device-search/search-by-hierarchy-group-or-additional-attributes/search-by-custom-attributes.md): This section discusses how to create a custom search attribute in the Device Search feature.
- [Saved search](https://docs.verifone.com/support-us/verifone-hq/vhq-device-search/saved-search.md): This section discusses the saved search attribute available in the Device Search feature.
- [Device Management](https://docs.verifone.com/support-us/verifone-hq/device-management.md): This section provides an overview for device management in VHQ.
- [Adding devices](https://docs.verifone.com/support-us/verifone-hq/device-management/adding-devices.md): This section discusses adding devices in VHQ as well as a demonstrational video showing the process.
- [Adding devices via file import](https://docs.verifone.com/support-us/verifone-hq/device-management/adding-devices/adding-devices-via-file-import.md): This section discusses adding devices to VHQ via an import file.
- [CSV import file reference](https://docs.verifone.com/support-us/verifone-hq/device-management/adding-devices/adding-devices-via-file-import/csv-import-file-reference.md): Field reference for the CSV device import file format used in VHQ.
- [XML import file reference](https://docs.verifone.com/support-us/verifone-hq/device-management/adding-devices/adding-devices-via-file-import/xml-import-file-reference.md): Field reference for the XML device import file format used in VHQ.
- [Device import error codes](https://docs.verifone.com/support-us/verifone-hq/device-management/adding-devices/adding-devices-via-file-import/device-import-error-codes.md): Reference list of error codes the VHQ device import tool can return.
- [Adding devices manually](https://docs.verifone.com/support-us/verifone-hq/device-management/adding-devices/adding-devices-manually.md): This section discusses adding devices to VHQ manually.
- [Copy devices](https://docs.verifone.com/support-us/verifone-hq/device-management/adding-devices/copy-devices.md): This section discusses copying devices in VHQ.
- [Editing devices](https://docs.verifone.com/support-us/verifone-hq/device-management/editing-devices.md): This section provides an overview of editing device in VHQ.
- [Editing hierarchy](https://docs.verifone.com/support-us/verifone-hq/device-management/editing-devices/editing-hierarchy.md): This section provides an overview of editing hierarchies in VHQ.
- [Group assignment](https://docs.verifone.com/support-us/verifone-hq/device-management/editing-devices/group-assignment.md): This section discusses adding/deleting devices to/from groups in VHQ.
- [Device status](https://docs.verifone.com/support-us/verifone-hq/device-management/editing-devices/device-status.md): This section discusses the available device status in VHQ.
- [Sub status for inactive devices](https://docs.verifone.com/support-us/verifone-hq/device-management/editing-devices/sub-status-for-inactive-devices.md): This section discusses sub status for in active devices.
- [Enabled for swap](https://docs.verifone.com/support-us/verifone-hq/device-management/editing-devices/enabled-for-swap.md): This section discusses how to enable swaps in VHQ as well as a demonstrational video on how to complete this action.
- [Enabled for auto-download](https://docs.verifone.com/support-us/verifone-hq/device-management/editing-devices/enabled-for-auto-download.md): This section discusses enabling the auto-download feature in VHQ.
- [Deleted / blacklisted devices](https://docs.verifone.com/support-us/verifone-hq/device-management/deleted-blacklisted-devices.md): This section discusses deleting devices and managing deleted and blacklisted units in VHQ.
- [Device Profile](https://docs.verifone.com/support-us/verifone-hq/device-management/device-profile.md): This section discusses the device profile tab in VHQ.
- [Actions](https://docs.verifone.com/support-us/verifone-hq/device-management/device-profile/actions.md): This section discusses the actions available in the Device Profile tab in VHQ.
- [Device status evaluation for Carbon devices](https://docs.verifone.com/support-us/verifone-hq/device-management/device-profile/device-status-evaluation-for-carbon-devices.md): This section discusses device statuses on carbon device in VHQ.
- [Connected device](https://docs.verifone.com/support-us/verifone-hq/device-management/device-profile/connected-device.md): This section discusses how to view paired and peripheral devices in device profile.
- [VHQ Software Management](https://docs.verifone.com/support-us/verifone-hq/vhq-software-management.md): This section discusses software management in VHQ. Also, included is the demonstrational video of this feature.
- [Software package](https://docs.verifone.com/support-us/verifone-hq/vhq-software-management/software-package.md): This section discusses software package formats in VHQ.
- [Applications](https://docs.verifone.com/support-us/verifone-hq/vhq-software-management/software-package/applications.md): This section discusses application management in VHQ.
- [V/OS Bundle](https://docs.verifone.com/support-us/verifone-hq/vhq-software-management/v-os-bundle.md): This section discusses the V/OS Bundle in VHQ.
- [VPI Package](https://docs.verifone.com/support-us/verifone-hq/vhq-software-management/vpi-package.md): This section discusses the VPI Package in VHQ.
- [Android OS Packages](https://docs.verifone.com/support-us/verifone-hq/vhq-software-management/android-os-packages.md): This section discusses the Android OS Packages in VHQ.
- [Parent reference set](https://docs.verifone.com/support-us/verifone-hq/vhq-software-management/parent-reference-set.md): This section discusses configuring and managing parent reference sets in VHQ.
- [Reference sets for manual download](https://docs.verifone.com/support-us/verifone-hq/vhq-software-management/reference-sets-for-manual-download.md): This section discusses configuring and managing reference sets for manual downloads in VHQ.
- [Configuring software packages](https://docs.verifone.com/support-us/verifone-hq/vhq-software-management/configuring-software-packages.md): This section discusses configuring and managing software packages in VHQ.
- [Adding packages](https://docs.verifone.com/support-us/verifone-hq/vhq-software-management/configuring-software-packages/adding-packages.md): This section discusses adding packages in VHQ.
- [Editing packages](https://docs.verifone.com/support-us/verifone-hq/vhq-software-management/configuring-software-packages/editing-packages.md): This section discusses editing packages in VHQ.
- [Deleting packages](https://docs.verifone.com/support-us/verifone-hq/vhq-software-management/configuring-software-packages/deleting-packages.md): This section discusses deleting packages in VHQ.
- [Schedule downloads](https://docs.verifone.com/support-us/verifone-hq/vhq-software-management/configuring-software-packages/schedule-downloads.md): This section discusses scheduling downloads from the download library in VHQ.
- [Upload in VHQ](https://docs.verifone.com/support-us/verifone-hq/vhq-software-management/upload-in-vhq.md): This section discusses configuring and managing uploaded packages in VHQ.
- [VHQ Parameter Management](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management.md): This section discusses configuring and managing Parameters in VHQ. As well as a demonstrational video on this feature.
- [Configuring parameter definitions for applications](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-definitions-for-applications.md): This section discusses configuring Parameters for applications in VHQ.
- [Configuring parameter form view file](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-form-view-file.md): This section discusses configuring Parameters form view file in VHQ.
- [Configuring parameter templates](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-templates.md): This section discusses configuring Parameter templates in VHQ.
- [Adding parameter template](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-templates/adding-parameter-template.md): This section goes over adding a parameter template to an application.
- [Editing parameter template](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-templates/editing-parameter-template.md): Configure and edit application parameter templates in Device Management through the Application Library to customize deployment settings and parameter values.
- [Deleting parameter template](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-templates/deleting-parameter-template.md): Delete application parameter templates from the Device Management Application Library to remove unused deployment configurations.
- [Copy parameter template from other application version](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-templates/copy-parameter-template-from-other-application-version.md): Copy parameter templates between application versions in Device Management to reuse existing configurations across multiple applications or versions.
- [Configuring parameters for single device](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-templates/configuring-parameters-for-single-device.md): Configure device parameters with role-based access control in VHQ, managing basic and advanced parameter templates through the Device Profile with specific user rights and privileges.
- [Editing parameters](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-templates/configuring-parameters-for-single-device/editing-parameters.md): Edit device parameters in VHQ using configured parameter templates with automatic or manual activation based on direct parameter activation settings.
- [Editing template assignment](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-templates/configuring-parameters-for-single-device/editing-template-assignment.md): Assign and order parameter templates for devices in VHQ to manage configuration precedence and restore default values as needed.
- [Configuring parameter for multiple devices](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-templates/configuring-parameter-for-multiple-devices.md): Configure and activate application parameters for multiple devices simultaneously from the Device Search screen in VHQ.
- [Editing parameters](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-templates/configuring-parameter-for-multiple-devices/editing-parameters.md): Edit application parameters for individual devices in VHQ with template assignment, parameter sync status, and restore options from the Device Search screen.
- [Edit template assignment](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-templates/configuring-parameter-for-multiple-devices/edit-template-assignment.md): Edit device template assignments in VHQ to manage parameter templates, set precedence order, and overwrite existing assignments for applications.
- [Parameter template (PT) support for multi record parameters](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-templates/parameter-template-pt-support-for-multi-record-parameters.md): Configure multiple-record parameter templates in VHQ to create multiple instances at the application level and apply them across multiple devices.
- [Configuring parameter template for multi record parameters at application level](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-templates/parameter-template-pt-support-for-multi-record-parameters/configuring-parameter-template-for-multi-record-parameters-at-application-level.md): Configure multi-record parameter templates at the application level in Device Management to add, edit, delete, and copy parameter instances across applications.
- [Adding, editing and deleting instances to the parameter template](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-templates/parameter-template-pt-support-for-multi-record-parameters/adding-editing-and-deleting-instances-to-the-parameter-template.md): Add, edit, and delete multiple instances to parameter templates for multi-record parameters in VHQ to apply configuration variations across devices.
- [Applying parameter template to the device](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-templates/parameter-template-pt-support-for-multi-record-parameters/applying-parameter-template-to-the-device.md): Apply parameter templates to devices in VHQ with options to override or append parameter values for both base-level and multi-record parameters.
- [Edit multi-record parameters across multiple devices](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-templates/parameter-template-pt-support-for-multi-record-parameters/edit-multi-record-parameters-across-multiple-devices.md): Edit, add, or remove multi-record parameter instances across selected devices in VHQ.
- [Bulk update parameters across device instances](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-templates/parameter-template-pt-support-for-multi-record-parameters/bulk-update-parameters-across-device-instances.md): Update a parameter across all application instances for selected devices in VHQ.
- [Parameter synchronization (download) to devices](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-templates/parameter-synchronization-download-to-devices.md): Download and synchronize parameters to devices in VHQ using automated downloads that evaluate parameter precedence, build parameter files in multiple formats, and verify synchronization status.
- [Parameter download support for reference set assignment](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-templates/parameter-download-support-for-reference-set-assignment.md): Download and edit parameters to devices using reference set assignments inherited from the device hierarchy in the Device Profile screen.
- [Managing parameters with associated rights](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-templates/managing-parameters-with-associated-rights.md): Manage parameter access rights in VHQ with role-based restrictions, sensitive value masking, and support for POINT Format across multiple containers.
- [Multi-merchant and card range parameter management](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-templates/multi-merchant-and-card-range-parameter-management.md): Configure multi-merchant and card range parameter management for VHQ managed devices, including importing instances via XML and editing merchants directly in VHQ.
- [Configuring parameter template (PT) at hierarchy](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/configuring-parameter-template-pt-at-hierarchy.md): Assign parameter templates to reference sets at hierarchy levels to apply parameter values across multiple devices under the hierarchy with download automation and inheritance options.
- [Retaining parameter values on changing software assignment](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/retaining-parameter-values-on-changing-software-assignment.md): Retain custom parameter values and carry forward parameter templates when software assignments change in VHQ across application upgrades and device hierarchy modifications.
- [Downloading parameters and software separately](https://docs.verifone.com/support-us/verifone-hq/vhq-parameter-management/downloading-parameters-and-software-separately.md): Download parameters and software separately in VHQ with system configuration options to manage sync status and automated delivery schedules.


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