> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-us/verifone-hq/device-management/adding-devices/adding-devices-via-file-import.md).

# Adding devices via file import

This section discusses adding devices to VHQ via an import file.

{% hint style="info" %}
**Use this when** you need to add, modify, or delete multiple devices at once using a CSV or XML import file.
{% endhint %}

You can add multiple or bulk sets of devices by using file import. Devices can be imported using files in .CSV or .XML format. You can also modify or delete devices through file import.

## Import a device file

{% stepper %}
{% step %}

### Open Add Devices

Go to **Device Management** > **Manage Devices** > **Add Devices**.
{% endstep %}

{% step %}

### Choose file import

Click **Add Device via File Import**.

<figure><img src="https://verifone.cloud/sites/default/files/inline-images/1_184.JPG" alt="Add device via file import"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Browse and import the file

Click **Browse** to add the file, then click **Import**.
{% endstep %}

{% step %}

### Download the results

Click the **download** button to download the device import results file.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
You can view the added devices in *Device Management* > *Import/Export* > *Import* tab. The file will have the *In Progress* status.
{% endhint %}

## Guidelines

* The device model naming convention must follow the *Verifone Style Guideline*.
* The size of the import file can be up to 50 MB.
* For 100,000 devices, a maximum of 3,000 parameters is supported.

## Related topics

* [CSV import file reference](/support-us/verifone-hq/device-management/adding-devices/adding-devices-via-file-import/csv-import-file-reference.md)
* [XML import file reference](/support-us/verifone-hq/device-management/adding-devices/adding-devices-via-file-import/xml-import-file-reference.md)
* [Device import error codes](/support-us/verifone-hq/device-management/adding-devices/adding-devices-via-file-import/device-import-error-codes.md)


---

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