> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/support-us/verifone-hq/vhq-dashboard-overview/download-status-chart.md).
# Download Status Chart
This section discusses the Download Status Chart Widget and its functions.
Keywords
Also called: Download Status widget, job status chart. Search terms: download status, detailed download status, package status.
## What is the Download Status chart?
The **Download Status** chart, from the VHQ Dashboard, displays information about downloads performed during the past seven days. If there is no download activity for the past seven days, the status message *No downloads found* is displayed.
The *No downloads found* status message is displayed when VHQ is unable to avail data to be sent by the VHQ server. Hover over any section of a bar in the chart to view the number of downloads in a day for a particular download status.
To view the *Download Status* and *Detailed Download Status* screens in **Device Management**, you must have **View** rights for **Download Library** and **Reports and Charts**.
Likewise, to cancel or reschedule one or more jobs in the *Download Status* and *Detailed Download Status* screens respectively, you must have **Modify** rights for **Download Library** and **Reports and Charts**.
However, the **Download > Jobs, Details** tab in *Device Profile* is template driven, and the templates are defined for each model and/or model family. These screens are completely independent of user rights.
## Package download statuses
The packages scheduled for download can be in one of the following statuses:
| Status | Description |
| ------------------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Content Replaced | Indicates the content was successfully replaced. |
| Content Replace Failed | Indicates the content replace failed. |
| Cancelled | Indicates the download was cancelled. |
| Download Failed | Indicates the package download started but failed to complete. |
| Download Started | Indicates the terminal is downloading the package (new start or resume start). |
| Download In Progress | Indicates the terminal download is in progress. |
| Download Completed | Indicates the terminal has completed the download. |
| Download Successful | Indicates the package downloaded to the device successfully. The package is not yet installed on the terminal. |
| Failed | Indicates the software download was scheduled but not successfully downloaded in the scheduled time. Though the server waits 24 hours from the schedule, it will not be downloaded after that. |
| Install Failed | Indicates the package failed to install on the device. |
| Installation In Progress | Indicates the installation is in progress. |
| Install Successful | Indicates the package was successfully installed on the device. |
| Install Postponed | Indicates the installation is postponed. |
| Scheduled | Indicates the package download was scheduled by the user, but the *Management Plan* for downloading the package has not been sent to the terminal. The user can cancel the download if needed. |
| Scheduled Sent | Indicates the download schedule was sent to the terminal. The user can cancel the schedule if needed; the server then sends a cancellation request to the device and the download is aborted. |
| Scheduled Confirmed | Indicates the download schedule was sent to the terminal, and the device has sent the confirmation acknowledgment for the Management Plan. |
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