Download Status Chart

This section discusses the Download Status Chart Widget and its functions.

Keywords

Also called: Download Status widget, job status chart. Search terms: download status, detailed download status, package status.

What is the Download Status chart?

The Download Status chart, from the VHQ Dashboard, displays information about downloads performed during the past seven days. If there is no download activity for the past seven days, the status message No downloads found is displayed.

The No downloads found status message is displayed when VHQ is unable to avail data to be sent by the VHQ server. Hover over any section of a bar in the chart to view the number of downloads in a day for a particular download status.

To view the Download Status and Detailed Download Status screens in Device Management, you must have View rights for Download Library and Reports and Charts.

Likewise, to cancel or reschedule one or more jobs in the Download Status and Detailed Download Status screens respectively, you must have Modify rights for Download Library and Reports and Charts.

However, the Download > Jobs, Details tab in Device Profile is template driven, and the templates are defined for each model and/or model family. These screens are completely independent of user rights.

Package download statuses

The packages scheduled for download can be in one of the following statuses:

Status	Description
Content Replaced	Indicates the content was successfully replaced.
Content Replace Failed	Indicates the content replace failed.
Cancelled	Indicates the download was cancelled.
Download Failed	Indicates the package download started but failed to complete.
Download Started	Indicates the terminal is downloading the package (new start or resume start).
Download In Progress	Indicates the terminal download is in progress.
Download Completed	Indicates the terminal has completed the download.
Download Successful	Indicates the package downloaded to the device successfully. The package is not yet installed on the terminal.
Failed	Indicates the software download was scheduled but not successfully downloaded in the scheduled time. Though the server waits 24 hours from the schedule, it will not be downloaded after that.
Install Failed	Indicates the package failed to install on the device.
Installation In Progress	Indicates the installation is in progress.
Install Successful	Indicates the package was successfully installed on the device.
Install Postponed	Indicates the installation is postponed.
Scheduled	Indicates the package download was scheduled by the user, but the Management Plan for downloading the package has not been sent to the terminal. The user can cancel the download if needed.
Scheduled Sent	Indicates the download schedule was sent to the terminal. The user can cancel the schedule if needed; the server then sends a cancellation request to the device and the download is aborted.
Scheduled Confirmed	Indicates the download schedule was sent to the terminal, and the device has sent the confirmation acknowledgment for the Management Plan.